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Best Western Shepherdsville

Expedia.comUS$ 111
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 131*
US$ 111*
Great Deal
US$ 131*
US$ 111*
US$ 131*
US$ 111*
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355 Reviews from our TripAdvisor Community

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Showing 350: English reviews
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Harrison
Reviewed 4 days ago NEW

Location is great. Chris at front desk was wonderful! He was personable and helpful with our late check in. I was a little worried as we drove up because the outside looks dated. I was quickly relieved when we got into the lobby. It is simple but clean. Our room was really the best surprise. It was exceptionally clean. The...

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Helpful?
Thank cindy w
Doug S, General Manager at Best Western Shepherdsville, responded to this review

Thanks for your comments and I will pass along your kind comments to Chris. He is an excellent guest service representative. We are doing many updates to the property, and hopefully, we will soon have a more modern appearance. This Best Western has been serving travelers and corporate guests for over 40 years and we are proud of our long...

Lake Forest, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 19 February 2017

We have been strict Hampton Inn customers for some time now. We couldn't locate a Hampton Inn on our way back to Chicago from Disney World so we decided to stay at the Best Western in Shepherdsville. The room was clean, updated and well appointed however the best part of the stay was the delightful gentleman that checked us in....

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Helpful?
3Thank Mary L
About Hotel's Favourite Review
Doug S, General Manager at Best Western Shepherdsville, responded to this review

Thanks for staying with us, and for your kind comments regarding our front desk service representative, Chris. He is an excellent employee, and a hopefully representative of all our employees. Our guests are No. 1, and the fact that he made you feel this way makes us happy. I will pass along your comments to Chris, and thanks again for...

Reviewed 5 days ago NEW

Good place to stay if you are going to take in some of the distillers on the whiskey trail. Located right off the freeway, so that was nice. Typical Best Western, could really use some updating. Breakfast was nice and staff was pleasant.

Review collected in partnership with Best Western
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Helpful?
Thank johnbC9401NJ
Doug S, General Manager at Best Western Shepherdsville, responded to this review

Thanks for staying with us and enjoying the Bourbon Trail. Please come again soon.

Birmingham, United States
Reviewed 1 week ago

The staff was exceptional! We had a "late arrival" check in and was very pleased to be welcomed by friendly, personable, capable and efficient staff members. The rooms were spacious and clean. Small issue with the shower head splashing excessively, but no real problem.

Review collected in partnership with Best Western
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Helpful?
Thank donnagT912FA
Doug S, General Manager at Best Western Shepherdsville, responded to this review

Thanks for your comments regarding the service at our Best Western. We pridfe ourselves in exceptional people, and work hard to find people who truly care that you, the guest, have a terrific stay.

United States
Reviewed 1 week ago

Location is good, easy access and easy to find Close to many attractions and freeways. Pretty dated but clean. Internet was pretty weak on our trip. Mattress and some noise deadening updates would be a great improvement.

Review collected in partnership with Best Western
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Helpful?
Thank Don N
Doug S, General Manager at Best Western Shepherdsville, responded to this review

Thanks for your comments, and we hope you will continue to stay as we worki to update our facility and maintain the quality and level of service that you deserve. I appreciate your comments, and apologize for those items that were not 100% to your satisfaction. I assure you, we hear your voice, and are committed to making these things...

Reviewed 1 week ago

Good hotel, good service from the staff, the room was clean even tho it smelled a bit like a smoker had stayed there before us, we fixed the problem with a dryer sheet on the a/c vent, and it didn't bother us anymore, good place to stay a few nights while doing the Kentucky bourbon trail..

Review collected in partnership with Best Western
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Helpful?
Thank paolaartman
Doug S, General Manager at Best Western Shepherdsville, responded to this review

Thanks for your kind comments and I apologize if there was a smoke smell in your room. We will strive to be more diligent in catching and reporting those who violate our 100% non-smoking policy and want to incur a $100.00 fine for doing so. We take the non-smoking policy seriously and make every attempt to maintain this rule, and...

Crown Point
Reviewed 3 weeks ago

Great little place too be just down the road from the Jim Beam Stillhouse. Spend the night and go the next morning. The rooms are nice and internet was decent. It is Ride Along the ramp near the interstate so you do hear some truck noise while you're not in the room but if you have the AC going then...

Review collected in partnership with Best Western
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Helpful?
Thank Keith B
Doug S, General Manager at Best Western Shepherdsville, responded to this review

Thanks for your kind comments and suggestions for an even better stay. We appreciate you, and your opinion. Please come again soon.

Reviewed 4 weeks ago via mobile

Arrived after 11PM and left by 8:30 AM. Average appearance; lobby clean, hall carpet old and worn; staff sociable and talkative; it was an acceptable cheap hotel. Only complaint was very strong cleaning chemical odor. Beds small and hard, I slept well.

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Helpful?
Thank Janine G
Doug S, General Manager at Best Western Shepherdsville, responded to this review

Thanks for staying with us, and i am sorry that you found the "new" hall carpet unacceptable. Sometimes color and pattern can be deceptive, but I assure you that this carpet is new and clean. I appreciate your comments and hope thatr you will stay with us again.

Michigan
Reviewed 4 weeks ago

This motel is showing its age, but the staff members were pleasant, and my room was clean, quiet, and comfortable. Breakfast included the usual choices of both cold and hot items (eggs, sausage, biscuits and gravy, etc.), but it was distressing to see that all of the utensils and plates were made of environmentally-unfriendly materials (plastic and Styrofoam). There are...

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Helpful?
Thank MichiganBanjoMan
Doug S, General Manager at Best Western Shepherdsville, responded to this review

Thank you for your comments concerning our hotel, and we are aware of the need for some necessary updates, and over the next 12 months, these items will be addressed. We are doing a complete lobby renovation which will include new guest computer systems, along with updated fitness room, and other quality items. We appreciate your willingness to help us...

mountain view, United States
Reviewed 5 weeks ago

When traveling in the Bardstown area, the Best Western in Shepherdsville KY, is a great place to stay, this is a plus motel, staff go of there way to make your stay a good one, rooms are very nice, breakfast is very good and right off the interstate.

Review collected in partnership with Best Western
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Helpful?
Thank John B
Doug S, General Manager at Best Western Shepherdsville, responded to this review

Thanks for your kind comments and please come stay with us again.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Room Service
  • Self-Serve Laundry

Additional Information about Best Western Shepherdsville

Address: 211 S Lakeview Dr, Shepherdsville, KY 40165 (Formerly Best Western Plus South)
Region: United States > Kentucky > Shepherdsville
Price Range: ₹ 5,767 - ₹ 10,562 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Shepherdsville 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Shepherdsville Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Shepherdsville staff and other travellers.
3 questions
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Union, Missouri
West Pittston, Pennsylvania, United States

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Questions? Get answers from Best Western Shepherdsville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take your favorite pillow with you.”
mamajocham, 13 Feb 2017 | Read review
“first floor around the 130 numbers”
DanK984, 10 Oct 2016 | Read review
“Were on the first floor, they were sold out nearly and I heard no tv noise or people stomping around on the floor above.”
kimw334, 2 Oct 2016 | Read review
“We were on the first floor and loved it.”
T3518WGkarenr, 23 Jul 2016 | Read review
“We were on the second floor. No problem with noise. We used the stairs, did not use the elevator.”
juliemP5486ZT, 27 Jun 2016 | Read review
5 of 5
Expedia.com
US$ 111* /night
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Orbitz.comUS$ 111
PricelineUS$ 111
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Prices are for 1 room, 2 adults
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