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BEST WESTERN Richmond Hotel

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BEST WESTERN Richmond Hotel
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327 Reviews from our TripAdvisor Community

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Showing 327: English reviews
Bellefontaine, Ohio
Reviewed 1 week ago

A swell place and priced right. One of the nicest breakfast areas we have ever seen. Close to many restaurants. Room was well maintained and had a good feel. Good warm water. Only downside, the exit doors did not close properly for safety purposes.

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Helpful?
1Thank Buckeye1966
Cynthia W, Front Office Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to give us such a great detailed review! Our full breakfast buffet is always fresh and hot! We are aware of the issues with the entrance doors and are working with a company to have them repaired. We hope to see you again if you travel this way!

Annville, Kentucky
Reviewed 1 week ago

I don't stay at hotels much but when I do I always stay with best western. Never had a bad nite with them yet. I would recommend this hotel to my friends and family. Will be staying with them again when I am in the area.

Review collected in partnership with Best Western
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Helpful?
1Thank 663shaunk
Cynthia W, Front Office Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Loyal Traveler, We couldn't receive a better compliment than to have someone say that they always stay with Best Western. It makes us very happy to hear that you will be staying with us again in the future and recommending us to your friends and family. Guests like you are the reason we do what we do! If there...

Gordonsville, TN
Reviewed 1 week ago

My stay was exceptional. I would recommend staying at this hotel if you are in the area. All of the staff went out of their way to make sure that my stay was exceptional. The breakfast buffet was excellent and had a large selection of items to choose from. Having a staff person that served the hot items was a...

Review collected in partnership with Best Western
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Helpful?
1Thank andrew_ammons
Cynthia W, Front Office Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Andrew, Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your stay exceptional! This is really one of the things that we try to maintain in our hotel. We are honored that you would recommend our hotel to others. Hoping to see you again soon!

Lynn, IN
Reviewed 2 weeks ago

Don't judge this book by its cover, older building with terrible street appeal. Great staff, great internet, nice LARGE breakfast space that was very nicely presented! Great "bang-for-the-buck" stay. Will stay again.

Review collected in partnership with this hotel
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Helpful?
1Thank Tim B
Matthew V, General Manager at BEST WESTERN Richmond Hotel, responded to this review

Tim - We appreciate you staying with us and leaving feedback regarding your stay! Yes, we are an older building but we don't want that to keep guests from staying with us. On the inside, we have a lot to offer and a great staff to help you enjoy your stay! We appreciate your business and hearing that you would...

Blackey, KY
Reviewed 2 weeks ago

Chose this hotel after booking my daughters wedding reception here. The staff was pleasant and accommodating to all our needs. Had last minute changes and they were more than helpful. This hotel is a very good value. It is close off Exit 87 on Interstate 75. Several eateries nearby. Close to Eastern Kentucky University. Overall they made our experience one...

Review collected in partnership with Best Western
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Helpful?
1Thank UKisn1
Cynthia W, Front Office Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Valued Guest, We were glad to be the host hotel for your daughter's wedding reception and to provide you with accommodations. We are happy that we were able to meet your needs to your satisfaction. Here at Best Western Richmond Hotel, our guests needs always come first. A wedding reception is indeed an event that will always be in...

Ontario, Canada
Reviewed 2 weeks ago

We stopped in to this BW which was very accessible on the I-75. The staff was very pleasant on check in, great night sleep, quiet, and breakfast was ready on time so we could hit the road. Would certainly recommend this BW to anyone.

Review collected in partnership with Best Western
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Helpful?
1Thank KellyPJL
Cynthia W, Front Office Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Valued Guest, Thank you for your perfect rating. Your feedback is very important to us! With our convenient location we get a lot of travelers heading to and from Florida. We would love to be your "go to" stopping point along your route. Come back and see us again!

Nashville, Tennessee
Reviewed 2 weeks ago

I was thankful they met my request of dates. I would like for them to be more professional and the rooms more clean and updated. Other than that, I enjoyed my stay and the breakfast was a plus! It started my day off right!

Review collected in partnership with Best Western
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Helpful?
Thank bekah116
Matthew V, Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Valued Guest - We appreciate you choosing our hotel during your business trip! Thank you for leaving feedback about your stay as well, we know how important breakfast is to our guests and we are pleased that it helped you get your day going! In regards go the professionalism and cleanliness, these are also huge areas for us and...

Reviewed 3 weeks ago via mobile

No need to pay extra @ other hotels. The room was clean and the breakfast was fantastic. The woman who runs the kitchen even made our plates for us. So sweet! Highly recommend! Will definitely stay again.

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Helpful?
1Thank Hillary L
Cynthia W, Front Office Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Hillary, Thank you for taking the time to leave us such great comments. We are pleased that you enjoyed your stay with us! Our full hot breakfast buffet is the best! We look forward to seeing you again in the future. For help booking your next stay, give us a call!

Mishawaka
Reviewed 3 weeks ago

Stopped here on the way to Florida. The room was in very good condition, neat, clean, and well cared for. The bed was very comfortable and we had a good nights sleep. The Breakfast area was one of the NICEST BEST WESTERN breakfast areas we have seen in our travels all over the Midwest. The area had a very large...

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Helpful?
1Thank Keith Y
Cynthia W, Front Office Manager at BEST WESTERN Richmond Hotel, responded to this review

Keith, Thank you for your wonderful comments! We are glad that you enjoyed your stay with us and our full hot breakfast buffet. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We look forward to seeing you next time you head our way! If I...

Louisville, Kentucky
Reviewed 3 weeks ago

My room was upstairs. If there was an elevator I could not find it. The stair areas and hallway areas were hot. The commode in the bathroom was a small commode. Once settled in my room the evening went okay. The WIFI was okay. The next morning the WIFI did not work. I asked about the WIFI at the desk....

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Helpful?
1Thank Healthywalker
Matthew V, Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Valued Guest - Thank you for staying with us and leaving us feedback regarding your stay. First off, I want to apologize as it appears that we failed you as our guest and for that I am sorry. We are an older property, recently renovated, but older building so we do not have an elevator. WiFi is very important...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Best Western hotel is located in the historical town of Richmond, Kentucky, and is right off of Interstate 75. Our prime location puts us 0.5 Miles from Eastern Kentucky University (EKU), and 0.3 Miles from our new shopping center, which includes Cinemark Movie Theatre, great restaurants, shops and more. Besides shopping and the movies, we are also located close to many historic sites, as well as other activities such as horseback riding, water parks, or performances at EKU's Center for the Arts. Our 80 rooms hotel has two floors, and an assortment of clean, cozy room types to fit each guest needs. All rooms in our hotel are interior rooms and can only be accessed with a room key, for your convenience and safety. Also, we also provide free parking. We offer a deluxe breakfast that serves a variety of items every day such as biscuits and gravy, sausage, eggs, fresh made waffles, fresh fruit, assorted danish, bagels and creme cheese, hot and cold cereals, assorted juices, milk and coffee. Finally, our indoor pool is open from 7:00 AM to 11:00 PM daily, our hot tub/spa is also in this area, and our Fitness center opens 24 hours a day, 7 days a week. ... more   less 

Additional Information about BEST WESTERN Richmond Hotel

Address: 100 Eastern Bypass, Exit 87-of I-75, Richmond, KY 40475
Region: United States > Kentucky > Richmond
Price Range: ₹ 4,301 - ₹ 8,199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Richmond Hotel 2.5*
Number of rooms: 80
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Richmond Hotel staff and other travellers.
7 questions
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3 months ago
Danville, Kentucky
Berea, Kentucky
11 months ago
Nerja, Spain
8 months ago

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Questions? Get answers from BEST WESTERN Richmond Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Downstairs is best”
 of 5 bubbles Buckeye1966, 13 Feb 2017 | Read review
“2nd floor overlooking the courtyard gave us queen beds and a very quiet room.”
 of 5 bubbles niecyboo, 7 Jan 2017 | Read review
“Our two rooms were in the back of the large property and very quiet.”
 of 5 bubbles Yuval_Zaliouk, 17 Dec 2016 | Read review
“The rooms were very neat and clean”
 of 5 bubbles 15donaldw, 5 Oct 2016 | Read review
“Mattress could be a little softer”
 of 5 bubbles 732cathyg732, 4 Oct 2016 | Read review
5 of 5