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Quality Inn Prestonsburg

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Quality Inn Prestonsburg
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43 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn Prestonsburg
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Showing 43: English reviews
Cincinnati, Ohio
Reviewed 2 August 2013

Was in town for an overnight stay for work. This older hotel had a lot of potential. I was not sure what was going on here. If it was being run down, or was being renovated. The reason we picked this location was for the bar/restaurant on site. It was closed. Also the heated pool was not heated, the hot...

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1Thank kevin c
Washington Court House, Ohio, United States
Reviewed 6 July 2013

We took a mini road trip down the Country Music Highway US Rt 23 this week. Stayed at the Heritage House Hotel right off the highway. Front desk clerks were very friendly and even wrote out instructions for us to get to Jenny Wiley State Park Lodge to visit it while on our trip! Breakfast bar both mornings was good...

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2Thank Virginia T
Columbus, Ohio
Reviewed 5 June 2013

Since moving out-of-state, we have only stayed at this Hotel when we come back to visit (through its name changes and ownership) and have never, never had any complaints whether it be the room, the staff, etc. A top-notch recommendation from this patron. Coming back in August 2013.

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2Thank mstire
Florence, Kentucky
Reviewed 20 May 2013

Our room request was not honored to be located near area close to an entrance because of very limited mobility, We were told by the clerk at the front desk that it was and found out it was at the very end of the whole facility, the commode did not flush properly, bathroom vent broken, clothes rack pulled away from...

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2Thank nannie987
Phoenix
Reviewed 6 December 2012

We weren't expecting such a large property, so were surprised when we pulled up. Mid December is a slow season, so the parking lot was empty, but I can imagine what it's like in the summer. The gal at the front desk was very nice, and gave us a ground floor room right off the breezeway with EZ access to...

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1Thank Candace R
Rochester, Indiana, United States
Reviewed 7 September 2012

Beware staying here, We resreved 2 rooms a month in advance. The website is a total lie. Restraunt was closed, bar was closed, hot tub was closed, and elevator was out of order..Both rooms had maintance problems. flooded bathroom floor, AC quit in middle of night, tub wouldn't turn off hot water, and door kept sticking kids couldn't even open...

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Thank Debbie S
Reviewed 22 August 2012

The rooms were Very Nice. Our room was a hike from the lobby area but when I got there the guest services were perfect. I was on the 85th Birthday Bash for Abbott Trailways in August 2012. Although I am not a senior citizen, I was accopmanied by my Grandmother and LOTS of her friends. Being the honest elders they...

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1Thank ypsirk_01
Williston, Florida
Reviewed 19 August 2012

Our room was excellent. Clean, odor free despite being a smoking room. Lots of space to move around so we didn't feel cramped. Hotel is huge. It has a lovely pool and hot tub (wasn't working when we were there). There's also a lounge/restaurant. We had both food and cocktails. The sandwiches-a Philly Cheesesteak and a Club–were both tasty-a step...

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1Thank Caro1717
Kentucky
Reviewed 1 July 2012

Stayed at this hotel after displayed due to power outages in the area in 100+ degree weather. Front desk clerk, Josh, was very friendly but also appeared to be very impaired. Our rate was 60 plus tax wih would have been 66 bucks. He at first tried to charged me 72 dollars and change and then another rate and then...

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Thank KentuckyTravelBug80
Mansfield, Ohio
Reviewed 30 March 2012

The front desk staff was incompetent, bi,ligerent and un[rofessioal since this family owned facilityhad no standardards or training. When we checked inthe reservation was at first lost, then ignored so that we would go elsewhere so the hotel could accomedate more tornado victims thuis overchaging the govt. We were not given the funeral raqte as we were promised. The front...

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Thank joan1962

52 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Breakfast
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Quality Inn Prestonsburg

Address: 1887 US Highway 23 N, Prestonsburg, KY 41653-8661 (Formerly Heritage House Hotel)
Region: United States > Kentucky > Prestonsburg
Price Range: ₹ 4,399 - ₹ 6,091 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Prestonsburg 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Heritage Hotel Prestonsburg
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Questions & Answers

Questions? Get answers from Quality Inn Prestonsburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an inside room.”
 of 5 bubbles JBDWINE, 18 Dec 2015 | Read review
“get a ground floor room near the breezeway for easy access.”
 of 5 bubbles loriw734, 24 Oct 2013 | Read review
“Don't stay there”
 of 5 bubbles Lanabug01, 11 Aug 2013 | Read review
“Request what you want - that is what you will get!”
 of 5 bubbles mstire, 5 Jun 2013 | Read review
“Ask for a round floor room off the breezeway for EZ access to your vehicle. This is a LARGE property!”
  • Comfy beds
 of 5 bubbles RVingFT, 5 Dec 2012 | Read review
5 of 5
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