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Hampton Inn & Suites Madisonville

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Hampton Inn & Suites Madisonville
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257 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Madisonville
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Showing 256: English reviews
Dade City, Florida
Reviewed 23 August 2016

Very helpful and friendly staff. Close to restaurants and golf courses. Beautiful surroundings with a small shopping mall nearby. Madisonville is a small friendly town that I have visited before to see family.

Review collected in partnership with Hampton
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Helpful?
Thank D2264WWpatriciah
Management response:

I am so happy to see you were satisfied with your recent stay. Madisonville is indeed a friendly town and we try to ensure each guest feels welcomed and at home when they choose to stay with us.

Chattanooga, Tennessee
Reviewed 20 August 2016

My room was very clean. Bed and pillows extremely comfortable. Breakfast was hot and choices very good. Desk clerk was happy and friendly when making reservations and checking into the hotel. I felt very secure while staying there.

Review collected in partnership with Hampton
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Helpful?
Thank F9814YCshirleyc
Management response:

I'm happy to see you enjoyed your recent stay with us. We take pride in knowing our guests are made to feel welcome and are comfortable while with us. It will be a pleasure to welcome you back on your next visit to Madisonville.

Madisonville, Kentucky
Reviewed 19 August 2016

We were initially denied a room because we were from the same county that the hotel is located in. I was astonished. I asked why and she said that it was their policy. I told her we have an emergency at our house and where are we supposed to go? She said she was sorry that was their new local...

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Helpful?
Thank Dissatisfied995
Management response:

I want to express my deepest apology for the information you were given when you called to make your reservation. Yes, we do have a policy concerning local residents and that policy is that if it is not for an emergency situation or event that is not in their control such as: Death, Family visiting, Storm damage etc.. then we...

Kingsport, Tennessee
Reviewed 14 August 2016

Great hotel - big improvement over the other places that I've stayed during business trips to Madisonville. A couple of dining options (Fazoli's, Denny's, McDonald's, and are within walking distance) and a great BBQ place (Dave's Sticky Pig) is less than a five minute dive.

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Helpful?
Thank everettstuart
Management response:

I am happy you enjoyed your stay with us. Our staff want each guest to feel at home from the first moment they walk in our doors. We work hard to make sure you experience wonderful customer service.

Cincinnati, Ohio
Reviewed 14 August 2016

The staff is very friendly and attentive to your needs. I found them to be very assertive with welcoming you and making sure you knew of the offerings to you. Did not recognize the elite diamond status but who cares. They were very good and cant wait to come back.

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Helpful?
Thank kevin c
Management response:

I am happy our staff were able to show you the Customer Service you deserve. We want each of our guests to feel welcomed and appreciated and look forward to seeing you again on your next visit to Madisonville.

Nashville, Tennessee
Reviewed 12 August 2016

Hotel is fairly new and the rooms are nice. I have stayed here twice and not sure I'll be back for a third time because of the staff. I have a client in Madisonville, but can stay at better hotels half an hour away (Hopkinsville). Desk staff does their very best to ignore you, hoping you will go away I...

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Helpful?
Thank craigkitch
Management response:

Thank you for bringing these issues to my attention. I am so sorry for the problems you have encountered during your stay. I want to assure you all necessary steps have been taken to correct these issues and ensure they do not happen again. We want each of guests to feel welcomed and I regret we failed in this endeavor....

Winchester, United States
Reviewed 11 August 2016

I have stayed at this location several times on business and have no complaints. I have not used the pool or fitness center. The evening staff is exceptionally friendly and welcoming. It is very comfortable and clean and feels very safe and secure.

Review collected in partnership with Hampton
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Helpful?
Thank Carol H
Management response:

I appreciate the kind comments. I am glad our staff have made you feel welcome and at home. Our cleaning staff work to ensure each guest will have a clean, comfortable room in which to relax at the end of the night.

Reviewed 8 August 2016 via mobile

My husband and I stayed here for a night and we booked our room on a third party website. The hotel seemed to honor our reservation and we gave them our card for any damage charges after our stay. Well, we ended up getting charged for an additional night, so we were charged more than double what we originally paid...

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Helpful?
Thank Victoria S
Management response:

I want to thank you very much for responding to Tripadvisor concerning your billing issue you had. I am extremely sorry that you experienced this billing mistake. It is very frustrating to have this happen and I am sorry that we delayed in getting in contact with you and that you had to solve the problem through your bank. Management...

Georgetown Kentucky
Reviewed 6 August 2016 via mobile

My husband, 12 year old granddaughter and I stayed at this hotel on August 6th. The room was fantastic! Huge room with king size bed that was super comfortable and 4 fluffy pillows! Our granddaughter sleep in the pull out bed and she said it was very comfortable! I just can not say enough about how spacious our room was!...

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Helpful?
Thank Vacation_Bound_40324
Management response:

Each employee takes pride in the not only the cleanliness and comfort of our rooms but also ensuring every guest is greeted and made to feel welcome. We strive each day to improve our customer service and create a relaxing environment for you to enjoy at the end of a long day. I was happy to see we were able...

Partridge, Kentucky
Reviewed 29 July 2016

The staff was very friendly and helpful. The room was clean and comfortable. The only negative I had was that I stayed in a room on the back side of the building and the sun was blinding so I had to keep the drapes pulled tight which made it feel like it was time to go to bed. I would...

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Helpful?
Thank Y2657EMrichardr
Management response:

Thank you for your recent stay at our Hampton Inn & Suites by Hilton. We take pride in the excellent customer service our guests receive and were happy to hear you were able to experience that firsthand.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn & Suites Madisonville

Address: 201 Ruby Drive, Madisonville, KY 42431
Region: United States > Kentucky > Madisonville
Price Range: ₹ 6,276 - ₹ 11,665 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Madisonville 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Hampton Inn And Suites Madisonville, Ky
Hampton Inn & Suites Madisonville, Ky Hotel Madisonville
Madisonville Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Madisonville staff and other travellers.
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Rumsey, Kentucky
4 months ago

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Questions? Get answers from Hampton Inn & Suites Madisonville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a king suite if you want a larger room.”
 of 5 bubbles lhallms, 19 Jul 2016 | Read review
“King rooms are very spacious.”
 of 5 bubbles Carlylelake, 4 Jul 2016 | Read review
“Choose a room opposite from the highway.”
 of 5 bubbles 730ashleym, 24 Apr 2015 | Read review
“West side rooms level 2-3 can leave shades open day and night. Plus no highway.”
 of 5 bubbles 797cl, 5 Mar 2015 | Read review
“I had a room near the elevator, which can sometimes be noisy. Not in this hotel, where they have thoughtfully placed the ice machine in its own small room for noise control. Pick your room, any room, and you will sleep well.”
 of 5 bubbles KellyDinCoMo, 27 Oct 2014 | Read review
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