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12/07/2017 13/07/2017
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    Hyatt Place Louisville-East

    701 S Hurstbourne Pkwy, Louisville, KY 40222-5629
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    12/07/2017 13/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (91)
          Room & Suite (52)
          Dining (18)
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          Overview
          • Excellent49%
          • Very good30%
          • Average13%
          • Poor5%
          • Terrible3%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          3.0 Star Hotel
          All hotel details
          Homewood Suites Louisville East
          613 reviews
          #1 of 95 hotels in Louisville
           
          Hampton Inn Louisville East/Hurstbourne
          161 reviews
          #9 of 95 hotels in Louisville
           
          Drury Inn & Suites Louisville East
          432 reviews
          #20 of 95 hotels in Louisville
           
          Hawthorn Suites by Wyndham Louisville East
          700 reviews
          #8 of 95 hotels in Louisville
           
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          Rooms
          12 Jul13 Jul
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          1 room, 2 adults, 0 children
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          Reviews (566)
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          There are newer reviews for Hyatt Place Louisville-East See the most recent reviews

          11 - 15 of 566 reviews

          Reviewed 3 weeks ago via mobile

          The breakfast needs a lot of work, they were always out of coffee and food items. The room was decent. The bathroom was VERY small! The shower didn't have a spot to prop my legs up on for shaving and being pregnant that made it...More

          Thank Angela M
          Response from Michael K, General Manager at Hyatt Place Louisville-EastResponded 3 weeks ago

          Thank you for the feedback. We are currently working hard to fix the issues you experienced with our breakfast and expect this to be fixed within the week. We had some unexpected staffing issues we are addressing.

          Reviewed 3 weeks ago

          I used to enjoy staying at Hyatt Place but after this experience, I am seriously reconsidering my membership and loyalty. The rep at check-in promised to look up a loyalty number and we never heard from him again, the bathroom toilet was tight you could...More

          Review collected in partnership with Hyatt Hotels
          Thank DSmith0905
          Response from Michael K, General Manager at Hyatt Place Louisville-EastResponded 3 weeks ago

          I apologize for the experience you had at my hotel. This is certainly not typical and the issues you mention are being addressed swiftly. Guest service is at the basic level of expectations and we certainly failed you in this respect.

          Reviewed 4 weeks ago

          Hotel was very nice, clean and had amazing breakfast options. We will be seeking out Hyatt's for our business needs in the future thanks to the amazing quality offered for the price! Thanks for taking good care of our crew Hyatt!

          Review collected in partnership with Hyatt Hotels
          Thank JimFulmer
          Response from Michael K, General Manager at Hyatt Place Louisville-EastResponded 3 weeks ago

          Thank you for the great feedback! We can't wait to see you again!

          Reviewed 4 weeks ago

          Great Hotel !! Very Modern décor nice size lobby. Staff very friendly and professional. Room was great has a very nice setting area separate from the sleeping area. TV was great could be viewed in sleeping area as well as the seating area. Very nice...More

          Thank candiarnold
          Response from Michael K, General Manager at Hyatt Place Louisville-EastResponded 3 weeks ago

          Thank you for the great feedback! We recently updated our breakfast with more modern options and glad to hear the rotating menu was pleasing!

          Reviewed 19 May 2017

          This hotel was extremely clean and comfortable. And the staff was very friendly and accommodating. The hotel is also very convenient to many great restaurants, grocery stores, coffee shops. We enjoyed our stay here.

          Review collected in partnership with Hyatt Hotels
          Thank deannab680
          Response from Michael K, General Manager at Hyatt Place Louisville-EastResponded 3 weeks ago

          We work hard to have this experience for every guest! Can't wait to see you again soon!

          Homewood Suites Louisville East
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          161 reviews
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          Drury Inn & Suites Louisville East
          432 reviews
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          Hawthorn Suites by Wyndham Louisville East
          700 reviews
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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Bar/Lounge
          • Breakfast included
          • Restaurant
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Business Centre with Internet Access
          • Room Service
          • Airport Transportation
          • Breakfast included
          • Meeting Rooms
          • Multilingual Staff
          • Conference Facilities
          • Dry Cleaning
          • Laundry Service
          • Concierge
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Restaurant
          Details
          • Price range
          • US$ 120 - US$ 262 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #25 Family Hotel in Louisville
          • Room types
          • Non-Smoking Rooms ,
          • Suites ,
          • Family Rooms
          • Number of rooms
          • 123
          • Reservation Options
          • TripAdvisor is proud to partner with Hyatt Hotels Corporation, Orbitz, Expedia, Booking.com, Hotwire, Hotels.com, Travelocity, Priceline, TripOnline SA, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Hyatt Place Louisville-East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Kentucky >
          • Louisville >
          • East Louisville
          • Also Known As
          • Hyatt Place Louisville-East Hotel Louisville ,
          • Hyatt Louisville ,
          • Louisville Hyatt
          Add Photo Photos
          Traveller (91)
          Room & Suite (52)
          Dining (18)
          Pool & Beach (3)
          Hotel & Grounds (39)
          Bathroom (14)
          Business Centre & Event Rooms (4)
          Nearby
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          Holiday Inn Louisville East - Hurstbourne
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          Nearby Restaurants
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          200 reviews
          .26 km away
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          First Watch
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          Nearby Attractions
          Serenity Spa
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          3.23 km away
          Mall St. Matthews
          19 reviews
          4.40 km away
          Middletown Peddlers Mall
          7 reviews
          4.77 km away
          IceLand Sports Complex
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          Questions & AnswersAsk a question
          Martinemmacheryl
          Still pet friendly ? Has fee been reviewed for adjustments based on previous stays, size of pet? 🐶 thanks
          31 October 2016|
          Answer
          Response from sherryandgarryh | Reviewed this property |
          I would suggest you call the hotel regarding pet friendly as I do not know.
          0
          Votes
          KSmominT-town
          Quick question - what is the scent used in the lobby. I stayed at a Hyatt Place a couple years ago and I remember loving the scent!
          10 September 2016|
          Answer Show all 4 answers
          Response from marybethusher | Reviewed this property |
          I have no idea but I bet if call the front desk they'll tell you.
          1
          Vote
          JSp1990
          I was noticing in the replies to reviews the mention of renovations, have these renovations been completed or if not will they be completed by mid July?
          24 April 2016|
          Answer Show all 2 answers
          Response from Paul R | Reviewed this property |
          I was there 04/15/2016 and neither saw nor heard any construction.
          0
          Votes
          Room Tips
          "4th floor was very quiet."
          Read review
          "We had a 5th floor room and loved it!"
          Read review
          "Busy street, lots of sirens"
          Read review
          "They were remodeling the 2nd floor so I recommend staying on the upper floors."
          Read review
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