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Courtyard Louisville East

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Courtyard Louisville East
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148 Reviews from our TripAdvisor Community

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Showing 146: English reviews
Grand Blanc
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 weeks ago

This is a very nice place, very clean except for the one hair I found in the bathtub, if it wasn't for that I would have given it a five star. The bistro had a great breakfast. I will def. stay here again.

Helpful?
Thank Lacreasha G
ky
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago

We stayed November 3 in a king room. We knew from reviews on here to ask for a room away from the interstate, so we had a very nice, quiet and clean room. Very comfortable. All staff we interacted with were very friendly and the parking was free and convenient. We did not eat there so can't comment on their... More 

Helpful?
Thank Thebigoky
Dayton
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 weeks ago via mobile

Stayed here for one night, and it was a good value. Clean, comfortable, spacious room with a balcony I couldn't really enjoy since it was blazing hot out. Made use of some other amenities: -fitness center was in good condition and had four machines- two treadmills and two elliptical. Only drawback is that it's not centrally located. You have to... More 

Helpful?
Thank 20MikeE20
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 October 2016 via mobile

This is the typical Marriott Courtyard format. The location, in a lovely suburban area, with lots of restaurants and other retail places, however is adjacent to busy highways. I slept poorly as I heard trucks all night. Also not up to Marriott standards as no shampoo, no shower soap and something else was missing. Fortunately, we bring our own toiletries... More 

Helpful?
Thank Jeanne L
Larry C, General Manager at Courtyard Louisville East, responded to this review

Dear Jeanne L, Thank you for sharing this valuable feedback regarding your recent stay. I apologize for the issues you experienced and that you were unable to get a good nights rest. We have many rooms that are not adjacent to the highway and we should have done a better job with communicating this upon your arrival. I will share... More 

New York City, New York
Level Contributor
14 reviews
Reviewed 17 October 2016

We stayed overnight using points. Our second floor room had to be changed immediately because the tv remote did not work. They brought a second remote which still didn't work. Determined that they needed to swap the tv not remote. Moved us to another room. No pro since we had not yet unpacked. New room was fine. No problem. Courteous... More 

Helpful?
Thank farfsmom
Chester, Virginia
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 September 2016 via mobile

Average Courtyard facility. Experience was in line with other Courtyard facilities. Stayed in room facing highway. Heard cars revving by but not too often. Hotel staff was very courteous. Room could use updates

Helpful?
Thank GenT99
Larry C, General Manager at Courtyard Louisville East, responded to this review

Dear GenT99, Thank you for sharing your comments. I appreciate your thoughts and especially the kind words you mention regarding our courteous staff. I apologize for the occasional traffic noise that you heard. In almost every situation we can locate lighter sleepers in rooms that do not directly face the road to resolve this concern. If I can be of... More 

Utah
Level Contributor
102 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 583 helpful votes
Reviewed 5 September 2016

Stayed here as a result of some family business and was everything that I needed and wanted. Desk staff was friendly and helpful. The room was clean and well appointed. Was very pleased with the workout room in that it had what I wanted and when I was in there, I was always the only one using it. Good selection... More 

Helpful?
3 Thank pes7
Owensboro, Kentucky
Level Contributor
111 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 1 September 2016

Room was musty when we arrived. Closet was even worse - didn't want to hang clothes in it. These issues were ameliorated once closet doors were left open and AC was turned up and ran for a few hours. Online reservation indicated we had a $20 credit, and we were told at check in that this would be applied to... More 

Helpful?
Thank ParkLover_10
Larry C, General Manager at Courtyard Louisville East, responded to this review

Dear ParkLover_10, I appreciate you sharing your recent experience at our hotel. I apologize for the air quality issues, and communication mistake that you experienced during your stay. I will work with my team to ensure this issue was isolated and quickly corrected moving forward. I am glad to hear the desk person was friendly and professional with resolving the... More 

Barbourville, Kentucky
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 31 August 2016

I was a bit nervous when I looked out my window and saw the interstate. I was, however, pleasantly surprised - I don't recall even noticing any traffic noise at any point during my stay. When we arrived for check in, the lobby was quite warm - I was sweating by the time I finished check in. The hallways leading... More 

Helpful?
Thank Brian S
Level Contributor
9 reviews
9 hotel reviews
Reviewed 23 August 2016 via mobile

Let start to say as usual my check in was Wonderful. I asked upon check in for extra towels etc. I went to late lunch to find that not only did I receive my towels the bathroom floor and tub was not cleaned, it was filthy dirty and the floors were sticky. I came in to find nothing. I've then... More 

Helpful?
Thank SassyGurlK W
Larry C, General Manager at Courtyard Louisville East, responded to this review

Dear SassyGurlK W, Thank you once again for taking the time to share your recent experience at the Courtyard Louisville East. I am glad to hear that your usual check in experience was wonderful. I would like to personally apologize that other issues you encountered were not up to our normal standards. I will address this with my team and... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Newly renovated with on-site Bistro just minutes away from the infamous Churchill Downs, Kentucky International Convention Center and the Louisville Slugger Museum. Our room amenities feature beds with plush comforters, free wireless and wired internet, flat panel TV's with High-Definition, a desk and an ergonomic chair. ... more   less 

Additional Information about Courtyard Louisville East

Address: 9608 Blairwood Road, Louisville, KY 40222
Region: United States > Kentucky > Louisville > Hurstbourne
Price Range: ₹ 6,634 - ₹ 15,594 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Louisville East 3*
Number of rooms: 139
Reservation Options:
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Also Known As:
Courtyard By Marriott Louisville East Hotel Louisville
Louisville Courtyard
Louisville Marriott
Hotel Style:
#29 Business Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Louisville East staff and other travellers.
1 question
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North Caldwell
over a year ago

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Questions? Get answers from Courtyard Louisville East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the side away from the interstate.”
 of 5 bubbles Thebigoky, 9 Nov 2016 | Read review
“We were on the ground floor where rooms are a good distance from lobby/restaurant noise.”
 of 5 bubbles ParkLover_10, 31 Aug 2016 | Read review
“Rooms ending in 12, 14, 16, 18 have lovely view of pool and courtyard.”
 of 5 bubbles sharalDc, 17 Mar 2016 | Read review
“If you want to smoke, request a ground floor on the courtyard side. The room opens to an easily accessed smoking area in the courtyard”
 of 5 bubbles Cat1953, 25 Jan 2016 | Read review
“pick a different hotel.”
 of 5 bubbles adamgC8038AV, 8 Dec 2015 | Read review
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