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The room was very nice. It was clean, roomy & comfortable. The staff was very friendly and helpful. One thing that gives this room an extra plus is the fact that there a lot of outlets. I hate when you have to choose which electronic...More
First - we got in very late to this hotel. Had to wait for someone to come to the desk. Not friendly when we got there. Room was not clean to the normal stands of any Courtyards we have gone to. Not what we expected...More
Response from Larry C, General Manager at Courtyard Louisville EastResponded 3 weeks ago
I would like to personally apologize for the poor room cleanliness and unfriendly service. This is not a reflection of a typical guest experience and I will use your comments to address these concerns with our team and ensure they are quickly corrected...More
We stayed two nights for a soccer tournament. While the accommodations were adequate (clean room, firm beds and good location), the room had an overwhelming musty smell and was so humid that the sheets felt wet. We ran the air conditioner non-stop to try to...More
Response from Larry C, General Manager at Courtyard Louisville EastResponded 4 weeks ago
I appreciate you taking the time to share your recent experience. I would like to apologize for the issue you experienced with the heavy humidity. We are currently underway with replacing and upgrading a large central air unit for our building which will...More
I do tend to stay at Marriott hotels. This location is situated well to lots of local attractions and has prices for being out of the city. That's a good compromise. The staff is very helpful and friendly. Rooms are clean and the beds are...More
I stay in Marriott chains a lot. With all, you know what to expect. I give this three for a couple reasons, bed not comfortable, pillows the same, or first room had a musty smell so we changed, and the supposed Starbucks coffee does not...More
Response from Larry C, General Manager at Courtyard Louisville EastResponded 21 August 2017
I appreciate you taking the time to share your recent feedback. I apologize that you did not find the bed to be comfortable with a fresh odor and that our Starbucks coffee did not taste as such. I will follow up to ensure...More
US$ 116 - US$ 217 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#29 Business Hotel in Louisville
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Also Known As
Courtyard By Marriott Louisville East Hotel Louisville ,