Courtyard by Marriott Louisville Downtown

Courtyard by Marriott Louisville Downtown

Traveller (62)
View from the 7th floor ...facing the river
Room & Suite (19)
Courtyard Louisville Downtown
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About

4.0
#44 of 122 hotels in Louisville
4.5 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
3.9 of 5 bubbles
Value

Courtyard Louisville Downtown is an excellent choice for travellers visiting Louisville, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

Guest rooms offer a flat screen TV, air conditioning, and a refrigerator, and Courtyard Louisville Downtown makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the hotel, including 24 hour front desk and newspaper. In addition, guests can enjoy a pool and a lounge during their visit. As an added convenience, there is parking available to guests.

Nearby landmarks such as Cathedral of the Assumption (0.4 mi) and Louisville Slugger Field (0.5 mi) make Courtyard Louisville Downtown a great place to stay when visiting Louisville.

While visiting Louisville, you may want to try some poutine at one of the nearby restaurants, such as Troll Pub Under the Bridge.

If you’re looking for something to do, Fourth Street Live! (0.3 mi) and Louisville Waterfront Park (0.3 mi) are a nice way to spend some time, and they are all within walking distance of Courtyard Louisville Downtown.

Enjoy your stay in Louisville!

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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Bicycle rental
Tennis court
Children Activities (Kid / Family Friendly)
Car park
Wifi
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Snack bar
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Refrigerator
Flatscreen TV
Iron
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English
Hotel links
Special Offer:Earn points toward free nights.

Location

100 S 2nd St, Louisville, KY 40202-1320
447Reviews11Q+A96Room tips
Traveller rating
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Detailed Reviews
dave l wrote a review Sept 2021
Schertz, Texas
3.0 of 5 bubbles
We stayed for one Sunday night and would look for a better option next time. The rooms are right on the street and it was loud all night. They do provide earplugs which should have alerted us to the noise level. The Bistro serves Starbucks coffee but the brewed coffee certainly did not taste like Starbucks! The hotel does not offer complimentary breakfast but they do provide complimentary Showtime. The room accomodations were acceptable although I was surprised I was not offered an upgrade until I asked. Parking is convenient in their garage and also plentiful across the street in a parking lot for half the price. I am loyal to the brand so next time in Louisville, I will look for a different Marriott.
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andre Donley, General Manager at Courtyard by Marriott Louisville Downtown
Responded 14 Sept 2021
We apologize that your stay with the Courtyard Louisville Downtown was less than exceptional. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may strive to deliver exceptional service in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
April E wrote a review Feb 2022
London, Kentucky
3.0 of 5 bubbles
We paid $300 for one night (this includes the $20 parking fee). One thing I took for granted was thinking the room would have a USB port somewhere to charge a phone and it did not. I haven’t been to any hotels recently that didn’t have one so I was stuck with no way to charge my phone. I called the front desk and was told that only some rooms have a clock with built in usb. Mine did not and there were no spares.

The room is a little sparse, no microwaves so there was a line of people in the lobby waiting to heat up food. No mirrors in the bathroom or the bedroom. Just one where the sink is outside the bathroom door. The counter space felt cramped and there were minor signs of age throughout.

The comforter was pretty thin and yellowed on the bed with some staining on it as well. All in all it’s a decent hotel, obviously the distance to the YUM center can’t be overlooked but for the price I could have stayed at many other nicer hotels right near the arena instead.
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andre Donley, General Manager at Courtyard by Marriott Louisville Downtown
Responded 7 Feb 2022
Dear elly2k14, Thank you for taking the time to share your recent experience at the Courtyard Louisville Downtown. We apologize that your stay was less than exceptional. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may strive to deliver exceptional service in the future.
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Mel B wrote a review Oct 2022
Texas
4.0 of 5 bubbles
Courtyard Marriott located in downtown Louisville was a comfortable stay. The staff was friendly and I enjoyed dinner in the bistro with Diane fixing the drinks. I was here for a conference so mainly used amenities in the evenings. It was nice to have a place to hang out without having to venture out again. The bistro also served Starbucks coffees and had multiple quick breakfast options.

Also, just in case you forget, they have full size pump bottles of shampoo, conditioner, and body wash installed in the shower. Would stay here again.
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Date of stay: October 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andre Donley, General Manager at Courtyard by Marriott Louisville Downtown
Responded 25 Oct 2022
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Andre Donley General Manager Courtyard Louisville Downtown
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Scenic3240 wrote a review Jul 2020
Washington DC, District of Columbia
1.0 of 5 bubbles
Don’t book here. The walls, doors, and windows are all thin. I could hear everyone in the hallway until 3 am. The hotel sits above a busy street that seems popular with people who like to rev their engines and the windows glass is think so you hear regular traffic all night and the engines.
Doesn’t seem up to par with Marriott standards: no elite welcome gift upon check-in, wrinkles in the bedsheets (and light stain), and for COVID, no hand sanitizer upon entrance, no disinfectant wipes in rooms, no enforcement of mask wearing — all things on the Marriott website, the prior for Bonvoy Marriott members.
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Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andre Donley, General Manager at Courtyard by Marriott Louisville Downtown
Responded 25 Jul 2020
Dear Scenic3240, We at the Courtyard Louisville apologize that you were not satisfied with your stay with us. We strive to ensure all guests receive a warm welcome and able to get a good nights rest. Being in the downtown area, street noise is something that we unfortunately experience on a regular basis and do our best to control. We have white noise machines and ear plugs available to assist with any excess noise levels. At our location, we have 4 hand sanitizer stations on the ground level and a station at the front desk where out guests check in. All employees are required to wear masks at all times and we heavily enforce this for the safety of all our guests. We address your concerns and continue to ensure that our standards are being upheld. We hope we have the opportunity to host you again and show you what our hotel is all about. Thank you again.
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Chloe Thomas wrote a review Sept 2021
Russell Springs, Kentucky
1.0 of 5 bubbles
My mom has been a platinum member for YEARS. I am 20 years old. She booked the room for me and a friend, which she has done many many times. She called days in advance to make sure we were all set, the name would be in my room, and everything was good. We thought all was good until I tried to check in. First off, we were not recognized as platinum members. Not a big deal, but that was the first of a disaster. I was not able to check in because I am not 21. Apparently it is a hotel policy but we were not aware. I was told that it is on the hotel website but as many times as we have stayed in Marriotts and I have stayed without someone 21, we did not check. We shouldn’t have had to! When my mom was making sure I could stay here and that the room was in my name, she should have been told that I had to be 21. We have no problems following a hotel policy, but we were not aware and the management was horrible! While they remained calm, they were useless for my situation. I was over 2 hours away from home and suddenly had nowhere to stay after the concert. The manager or any of the staff members did not offer to help me find another room at a different Marriott location. How sad. The least they could have done was called around to another Marriott and helped me have a room to stay in. As I stated earlier, we have no problems following rules. But it is the way the situation was handled. I wish I didn’t have to write this review.
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Date of stay: September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andre Donley, General Manager at Courtyard by Marriott Louisville Downtown
Responded 7 Oct 2021
Thank you for taking the time to complete our Guest Satisfaction Survey. We apologize that your stay with the Courtyard Louisville Downtown was less than exceptional. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may strive to deliver exceptional service in the future. If I can be of any assistance please do not hesitate to contact me.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bencC87 wrote a review Aug 2021
Owensboro, Kentucky
1.0 of 5 bubbles
Stayed here for 2 nights, and it is the worst hotel experience I've ever had. I booked a suite for my family. Walked in to a room with 1 towel and used soap in the shower. The noise from the street blares in through the window. Constant engine revs, honking, loud music, and the cherry on top was every car running over the metal plate in the street. When we asked to be moved the staff acted like they had no idea what we were talking about and told us that is the only location for suites. They provide earplugs (1 set) and a white noise machine, but I assure you it does little to abate the noise problem. We had a second room for our second night and trying to get it near our room was a nightmare, although we were told when we called it wouldn't be an issue at all. Charmise provided me nothing but a rude attitude when I tried to sort out where the room would be. She said she would call me when one was ready and never did. I went back to the desk and she acted like she had never seen me before. The a/c in both the bedroom and sitting area was inconsistent and did not cool the rooms well. The only bright spots- the gym is nice and the woman working at the bistro was an absolute sweetheart. That is not enough to make anyone stay there. Go to Aloft down the street or any other nearby hotel for that matter. This place stinks.
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Date of stay: August 2021
3.0 of 5 bubblesRooms
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Room Tip: Do not, under any circumstances, book a suite.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andre Donley, General Manager at Courtyard by Marriott Louisville Downtown
Responded 1 Sept 2021
Please accept our sincere apologies for the lack of enthusiasm and empathy you experienced from our front desk team member and the lack of attention to detail from our housekeeping team. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your or our own expectations. We will address your concerns with the associates involved and the entire team so that we can ensure we are consistently delivering upon guests expectations. We would like to regain your trust and hope to serve you again in the future.
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ABC71018 wrote a review Jun 2021
2.0 of 5 bubbles
Pros:
You're within walking distance of many restaurants and attractions. There are a lot of options for things to see and do in the area.
The beds were comfortable.
There is a nice workout facility that is 24 hours.
Cons:
These are the loudest rooms I've ever been in. There is no sound insulation, and the road in front of the hotel seems to be a literal drag strip. Motorcycles and vehicles with no mufflers spend the night racing back and forth. The hotel does provide one set of ear plugs (for a double occupancy room). However, even with a preexisting hearing impairment and ear plugs, it was impossible to sleep.
The front desk staff is very rude. The man at the desk would not acknowledge us when we tried to check in, and he continued to scowl each time we went through the lobby.
The rooms are not very clean. There was blood on the wall near the sink, and the soaps appeared to be used previously. They also provide conditioner and lotion but no shampoo.

Give this hotel a miss. There are plenty of other properties in the same area.
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Date of stay: June 2021
2.0 of 5 bubblesRooms
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Room Tip: Balcony rooms are super loud.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andre Donley, General Manager at Courtyard by Marriott Louisville Downtown
Responded 22 Jun 2021
Thank you for taking the time to share your recent experience at the Courtyard Louisville Downtown. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. I am very sorry to learn that the quality of service provided by our front desk staff, as well as the lack of attention to detail provided by our housekeeping team, did our expectations. Please rest assured that your comments have been shared with the team in an effort to improve our room quality and service.
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Patricia J wrote a review Oct 2021
Germantown, Maryland
2.0 of 5 bubbles
The location is not bad, but we never got a good nights sleep due to noise from the traffic coming over the bridge or on Main Street. It is in a decent location across from a few bars and distilleries. The front desk staff was always pleasant and acknowledged us each time we came into the lobby with a smile. As for the room, it was small and the sliding glass door had not been cleaned in a long time which is not up to a typical Marriott standard. The lobby on the other hand was always spotless! Also, we did not see any safe in the room to store valuables.
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Date of stay: September 2021
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesService
Room Tip: Away from Route 31
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andre Donley, General Manager at Courtyard by Marriott Louisville Downtown
Responded 7 Oct 2021
Thank you for taking the time to leave feedback. We apologize that your stay with the Courtyard Louisville Downtown was less than exceptional. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may strive to deliver exceptional service in the future. If I can be of any assistance please do not hesitate to contact me. Anthony Westmoreland Assistant General Manager Courtyard Louisville Downtown 502.562.0200
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bcur wrote a review Mar 2021
Parsons, Tennessee
2.0 of 5 bubbles
Check in process was ok once someone opened the door. Elevator was broken during our entire stay. We had to pay 17.00 per day to use the parking at the hotel despite lots across the hotel being $8.00 per day. It was very noisy in room due to road traffic. You can literally hear every car and truck go by. Room was clean. Overall, cons outweighed pros, Will not stay here again.
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andre Donley, General Manager at Courtyard by Marriott Louisville Downtown
Responded 7 Mar 2021
Dear bcur, We apologize that your stay with the Courtyard Louisville Downtown was less than exceptional. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. Our goal is to address your concerns with the staff so that we may be able to provide an excellent hotel experience in the future.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SPETERS5900 wrote a review Mar 2022
Normal, Illinois
2.0 of 5 bubbles
Check in and Check out terrible. Neither could find the WeekEnder Package we booked. Both charged us more than we set with Marriott internet reservation. On Check out Charnise actually raised her voice with me and stated the charges are what they are and your only recourse is to call back tomorrow and discuss with manger. After further discussion she "found" a manager in the back and finally reduced the charges $100. Also the hotel provides ear plugs due to the noisey late night traffic. I hate ear plugs so I was forced to listen to loud mufflers racing up down street until 3 am. Other employees of hotel were nice and greeted with smiles.
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Date of stay: February 2022
3.0 of 5 bubblesValue
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Room Tip: Away from street if that is possible
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andre Donley, General Manager at Courtyard by Marriott Louisville Downtown
Responded 5 Mar 2022
We apologize that your stay with the Courtyard Louisville Downtown was less than exceptional. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may strive to deliver exceptional service in the future. If I can be of any assistance please do not hesitate to contact me.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Andre D
Louisville, Kentucky
Hello Jeana B, Thank you for choosing the Courtyard Louisville Downtown! You can call the hotel to speak to the General Manager directly or obtain the email address.
Rafão F wrote a tip Apr 2024
1 contribution
1.0 of 5 bubbles
"never pre paid the breakfast "
Read full review
Jacks0072012 wrote a tip Oct 2023
Cleveland, Ohio109 contributions12 helpful votes
5.0 of 5 bubbles
"You can pull in to unload . There is an area not on the Main Street but when u go into parking garage . The street is busy . Pull in back"
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Jenn7037 wrote a tip Apr 2023
Cleveland, Ohio23 contributions5 helpful votes
2.0 of 5 bubbles
"If you are a light sleeper this is not the property for you!"
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Jim P wrote a tip Nov 2022
Lexington, Kentucky5 contributions
1.0 of 5 bubbles
"Never stay here. I made the mistake of canceling my room when my company aske me to reduce my travel. At the time I canceled the app d"
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buckmel94 wrote a tip Jul 2022
Connecticut36 contributions43 helpful votes
4.0 of 5 bubbles
"Stayed in room 606, that side that faces the KFC Center offers a perfect view up and down Whiskey Row"
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There are more places to choose from in the Louisville area.
PRICE RANGE
₹10,773 - ₹23,300 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott louisville downtown hotel louisville, courtyard louisville downtown, louisville marriott, louisville courtyard
LOCATION
United StatesKentuckyLouisvilleCentral Business District
NUMBER OF ROOMS
140
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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COURTYARD BY MARRIOTT LOUISVILLE DOWNTOWN - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Courtyard by Marriott Louisville Downtown
Which popular attractions are close to Courtyard by Marriott Louisville Downtown?
Nearby attractions include The Thirsty Pedaler (0.2 km), Actors Theatre of Louisville (0.2 km), and Stevie Ray's Blue's Bar (0.4 km).
What are some of the property amenities at Courtyard by Marriott Louisville Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Courtyard by Marriott Louisville Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard by Marriott Louisville Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott Louisville Downtown?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Courtyard by Marriott Louisville Downtown?
Conveniently located restaurants include Down One Bourbon Bar & Restaurant, Jockey Silks Bourbon Bar, and Jeff Ruby's Steakhouse, Louisville.
Are there opportunities to exercise at Courtyard by Marriott Louisville Downtown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Courtyard by Marriott Louisville Downtown located near the city centre?
Yes, it is 0.5 km away from the centre of Louisville.
Are any cleaning services offered at Courtyard by Marriott Louisville Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Courtyard by Marriott Louisville Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Courtyard by Marriott Louisville Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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