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Cottonwood Suites Louisville Fair & Expo Center

Hotels.comUS$ 102*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Cottonwood Suites Louisville Fair & Expo Center
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134 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Start your review of Cottonwood Suites Louisville Fair & Expo Center
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Reviewed 1 week ago via mobile

We stayed here only 1 night. The hotel was in transition. It was clean and nice, and the staff was really friendly and attentive. The area of town was a little rough (said the u er driver). But, we really was quick in/quick out, sooo......

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Helpful?
Thank krrfd
Megan H, Manager at Cottonwood Suites Louisville Fair & Expo Center, responded to this review

Thank you for taking the time to review our property, it is through your feedback we can continue to provide an improved level of service. We are about to begin a complete renovation and upon completion we will be a Premier Property. Also in the works is the Dixie Do-over project which will be taking place at the same time...

Reviewed 2 weeks ago via mobile

Excellent rooms courteous very friendly staff especially Dereck offer me some evening snacks even though I had no way getting anything to eat thanks cottonwood suites again especially Dereck nice spacious parking lot as well

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Helpful?
Thank rknottjr
Megan H, Manager at Cottonwood Suites Louisville Fair & Expo Center, responded to this review

Thank You for your kind words about our property, and staff. We strive to treat each guest with the courtesy and respect we ourselves would want while traveling. Please visit us if you ever find yourselves in the Louisville area again!

Chicago, Illinois
Reviewed 2 weeks ago

Our entire weekend was awesome! The entire team at Cottonwood ENSURED we had a great time, even though the weather was pretty subpar. The hotel was clean, rooms were spacious, and the breakfast was a great way to start the day. The front desk staff could not have been more friendly and helpful, they even sent up a few bottles...

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Helpful?
Thank LeaAruilio
Megan H, Manager at Cottonwood Suites Louisville Fair & Expo Center, responded to this review

Dear Ms. LeaAruilio, We are thrilled you and your friends had such a wonderful time with us here at Cottonwood Suites! We strive to ensure our guest are happy with they're experience while staying with us. I will be passing your kind words on to our staff. Thank You again, and we look forward to you visiting us again once...

Reviewed 3 weeks ago

I can't say enough about Megan...Brittany and Myika. These 3 ladies did not stop until a very important envelope was found. It is hard to explain the entire story but let me just say they were life savers! I am the General Manager of a hotel in Indianapolis and their willingness to get their "hands dirty" to find this envelope...

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Helpful?
Thank Chris R
Megan H, Manager at Cottonwood Suites Louisville Fair & Expo Center, responded to this review

Mr. Chris, Thank you so much for your kind comments regarding our staff! We strive to treat each guest with the courtesy and respect that we ourselves would want when we are traveling. We hope you will join us next Derby in our brand newly renovated premier property! Thanks Again! Megan H guest services Cottonwood Suites Louisville Fair & Expo

Los Angeles, California
Reviewed 3 weeks ago

The staff was very accommodating. Their shuttle service is amazing, always available and flexible. Jamerica, one of the front desk representatives, was helpful and made my stay there pleasant. I would definitely stay here again.

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Helpful?
Thank mydirectchoice
Management response:

Thank You for your kind review! I will pass this information on to our staff, they will be pleased to know they made an impression. We hope to have you stay with us again in the future. Thank You, Megan Cottonwood Suites Louisville Fair & Expo

Bloomington, Illinois
Reviewed 3 weeks ago

Be advised that this hotel has no heart. I have lost a loved one after fighting cancer. The funeral is when we were suppose to celebrate our parents 50th anniversary with a once in a lifetime trip to the Derby. We have to cancel the trip and this hotel doesn't have the decency to refund our money. We are out...

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Helpful?
Thank PL-BLOOM
Doug W, General Manager at Cottonwood Suites Louisville Fair & Expo Center, responded to this review

We are very concerned about you situation. Your refund was processed per a previous conversation you had with our staff. We wish you the best during this time with the loss of a loved one.

Reviewed 4 weeks ago via mobile

We attended a Drum Corp workshop at the Palace Theatre and the hotel staff Megan, Derek and Diera was great to the team. The rooms was cleaned and nice. Due to the hotel restaurant and bar under construction during our stay they recommended restaurants to meet our team needs since we had several young children's on our team. We really...

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Helpful?
Thank PorterFord
Doug W, General Manager at Cottonwood Suites Louisville Fair & Expo Center, responded to this review

Thank you for your comments. Its great to hear you had a wonderful stay. We enjoy hosting groups such as yours. We will be sharing your comments with the entire staff. We hope you will choose our hotel again when you are in the Louisville area.

Louisville, Kentucky
Reviewed 5 weeks ago

Great services, relaxing and comfortable environment, the bed was comfortable room is very good and the staff are very attentive. Breakfast was provided, the pool is very spacious, the gym is very nice

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Helpful?
Thank alejandroospina6102
Louisville, Kentucky
Reviewed 19 April 2017

i enjoyed the Fresh coffee and good friendly services, Jamierica at the front desk Very friendly and helpful, she didn't mind assisting me with getting coffee before the breakfast was ready. the beds are comfortable, the rooms are clean, he hotel is secure at night time.

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Helpful?
Thank oscarshouse2017
Doug W, General Manager at Cottonwood Suites Louisville Fair & Expo Center, responded to this review

Thank you for your comments. We will be sharing you review with our staff. Its is great to hear that our Guest Service Staff is working hard to take care of our guests. We hope you will visit us again when you are in the Louisville area.

Reviewed 12 April 2017

I wanted to let folks know that the staff here are great. Derek at the front desk in the evens was extremely helpful in getting us checked-in. Holly was great in the account team to follow up with a question I had in regards to a charge. Great staff!

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Helpful?
Thank Nate H
Doug W, General Manager at Cottonwood Suites Louisville Fair & Expo Center, responded to this review

Thank you for your comments regarding your stay with us. It is through your comments that we can continue to offer an improved level of service. We will share your comments with Dereck and Holly. They will be pleased to know that the service they offered was recognized. We hope you will consider us again when you are in the...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Cottonwood Suites Louisville Fair & Expo Center is just 4.9 mi (7.9 km) from the airport and offers a free shuttle. this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a business center and conference rooms. All 169 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Premium bedding, coffee makers, and free local calls are among the other amenities available to guests. ... more   less 

Additional Information about Cottonwood Suites Louisville Fair & Expo Center

Address: 4110 Dixie Hwy, PO Box 16280, Louisville, KY 40216-3812 (Formerly Holiday Inn Louisville Southwest)
Region: United States > Kentucky > Louisville
Price Range: ₹ 5,818 - ₹ 14,287 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cottonwood Suites Louisville Fair & Expo Center 3*
Number of rooms: 169
Reservation Options:
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Also Known As:
Holiday Inn Louisville Southwest Hotel Louisville
Louisville Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Cottonwood Suites Louisville Fair & Expo Center staff and other travellers.
2 questions
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Questions? Get answers from Cottonwood Suites Louisville Fair & Expo Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is very comfortable and cozy Jamierica from the front desk was amazing, also dale the driver was useful”
alejandroospina6102, 24 Apr 2017 | Read review
“save your money and go somewhere else”
teddywifey317, 2 Apr 2017 | Read review
“room 507 has horrible beds. They slope to the middle.”
kykidfan69, 20 Mar 2017 | Read review
“I would suggest a room opposite of the Main Road. Be a little more quiet.”
JymF_12, 1 Aug 2016 | Read review
“Check with another brand hotel closer to the expo center for lower rates”
Z5008EOpeters, 23 Apr 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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