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Residence Inn Louisville East

246 reviews
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Traveller (78)
Room & Suite (34)
Dining (12)
Overview
  • Excellent62%
  • Very good25%
  • Average6%
  • Poor5%
  • Terrible2%
Travellers talk about
“evening socials”(4 reviews)
“front desk”(37 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (246)Write a Review
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All reviewsevening socialsbasketball courtfront deskfull kitchenevery guestmy home away from homethe general managerquiet locationeast sidegreat propertypull out couchthe breakfast arearoom was spaciouswould stay againstayed nightsgreat staybreakfast buffet
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61 - 65 of 243 reviews
Reviewed 15 November 2015

I read the reviews before selecting this location but I guess these people have not stayed in room 624. Being platinum members, we try to select Marriott properties whenever possible but we may just have to reconsider from now on. Room needs renovating and major...More

1  Thank Martina F
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 16 November 2015

Wow! I am so sorry that this was your experience at our hotel. It definitely does not mirror what guests are saying anywhere regarding our hotel! I will most assuredly look into why any room would be designated as "guest ready" that had all of...More

Reviewed 13 November 2015 via mobile

Wanted to let others know if visiting the Louisville area that this Residence inn is a hidden gem just east of Downtown . From the outgoing Marsha that sold us on the Hotel and our "Penthouse " with her personality to Yvette in housekeeping who...More

Thank Tgreear243
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 14 November 2015

Thanks so much for posting a review. We have loved having you here these past months, and I appreciate you mentioning some of our excellent staff members in your review! Welcome to our "Residence Inn Family"!!

Reviewed 10 November 2015

Brenda and Vashus in the breakfast area were among most hospitable folks I have met. I felt like I was visiting friends and family rather than staying in a hotel. They kept me well fed and kept the area functioning well. The food was always...More

Thank 22CAT22
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 11 November 2015

Thanks so much for posting a review. Rest assured, Vashus and Brenda will have your meals ready the next time you visit Louisville, and we look forward to seeing you again!

Reviewed 4 November 2015 via mobile

Our stay was terrific. The food exceeded our expectations. Brenda (the cook) made mornings a joy with her friendly helpfulness. The rooms were great as well. Seven of us traveled to Louisville from California and if we need to make the trek again, well stay...More

Thank prprprprpr
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 5 November 2015

Thanks for posting a review, and especially for mentioning our wonderful staff member Brenda. You can see why she was a "Breakfast Attendant of the Year" for Residence Inn worldwide! She really does make starting your day a lot more fun.....and yummy! We look forward...More

Reviewed 11 October 2015

Great stay, great guest services, room are clean , and can't get better than Residence Inn East. A little distance from down town, but close many restaurants and a large shopping mall. Be sure to check for ice as you may need to go to...More

Thank Luke M
Response from Kristin H, Manager at Residence Inn Louisville EastResponded 12 October 2015

Wow Luke! Thank you so much for the nice review! Great service and clean rooms is what we aim for and it is great to hear that you enjoyed our hotel and the service you received during your stay. See you next time!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Tennis Court
Details
Price range
US$ 109 - US$ 273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Louisville
#12 Family Hotel in Louisville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 109 - US$ 273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Louisville
#12 Family Hotel in Louisville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (78)
Room & Suite (34)
Dining (12)
Pool & Beach (1)
Hotel & Grounds (62)
Bathroom (4)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"This is the old-style Residence. 12 rooms in each separate building. All good."
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"stay someplace else"
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"ask for a ground floor room"
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"Rooms without an eastern exposure will be quieter."
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