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Residence Inn Louisville East

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Residence Inn Louisville East
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227 Reviews from our TripAdvisor Community

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Showing 225: English reviews
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Rhode Island
Reviewed 2 days ago NEWvia mobile

This property is located about 20 minutes outside of Downtown. The grounds were well kept. Room had a couple of issue (old water leak, not patched very well) but nothing major. Staff was fabulous and willing to go out of there way to make things great.

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Helpful?
Thank Philip G
Reviewed 3 weeks ago

We stayed at this location and had a two bedroom unit. The unit was very clean and we really liked the floorplan. It is nice that these units are more like town homes then the typical hotel. The free breakfast that is included was very nice as well. Our dog was also allowed to come along on our trip and...

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Helpful?
Thank Melissa S
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you for posting a review! I'm so pleased you enjoyed the unique architecture of our "original" Residence Inn. I agree, we have an excellent location: quiet, and close to many of the attractions, as well as shopping and restaurants. We also allow pets (with a cleaning fee), so you can bring all members of your family. We look forward...

Houston, Texas
Reviewed 15 March 2017

What a find! Tucked away behind an Aveda Salon & Spa, this Residence Inn has a customer service-oriented, super friendly, uber accommodating desk staff that greet you with a smile when you enter. The rooms are HUGE! I don't know what to do with all of this space. Multiple closets, a spacious family area with pull-out couch and workspace with...

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Helpful?
Thank britt11302017
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for posting a review, and welcome to our Residence Inn family! I'm so pleased that you enjoyed the unique architecture of our hotel, with each room more like an apartment than a hotel room. I know we will see you again the next time you travel to Louisville!

Reviewed 27 February 2017

Thank you for the excellent customer service provided on my business trip from Feb 21-24, 2017. I want to thank you and your staff for the excellent accommodations. The room was clean and provided all the amenities of home. I want to provide this input because I am the Chief, Customer Service at the Regional Office for TRICARE. I recognize...

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Helpful?
Thank Madlin E
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you so much for posting a review! I agree, this property has a phenomenal staff, and we were so pleased you chose us for your accommodations on your trip to Louisville. We look forward to your next visit! Travel safe!

Deerfield, United States
Reviewed 26 February 2017 via mobile

Filthy & dumfounded as to how both rooms passed Houskeeping Supvr's inspection. I'm a Marriott Platinum so, I love the line especially, the Residence Inns. The first room smelled of some combination of cigarettes, sweat & something else. The second room seemed fine until I started unpacking & noticed all the dirt, dust & grime throughout the room. The coffee...

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Helpful?
Thank Thomas O
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

I'm so sorry you were disappointed with your experience at our hotel. We have reviewed your concerns with our entire staff, and I assure you, cleanliness for our guests is an ongoing focus. I'm glad that you were able to be comfortable at another Residence Inn. Again, thank you for your comments, and I wish you luck in your future...

Louisville, Kentucky
Reviewed 13 February 2017

Ron at the front desk is always helpful, super nice, remembers your name and makes you feel welcome. As a Marriott platinum member i travel 150+ nights a year for work and he always stands out as the most helpful. Marriott is lucky to have him.

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Thank Bryan V
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review! I agree that Ron is an asset to our team, and I'm glad he has made you feel welcome every time you have stayed. We look forward to your next visit with us, and we wish you well in your travels!

Raleigh, North Carolina
Reviewed 3 February 2017

This Residence Inn is in a great area in the Louisville suburban area. Our room was a 2 level loft room and we had a wonderful time! Great breakfast and had dinner at the "Brickhouse" down the road. Highly recommend!

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Thank BeachGirl155
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for posting a review! I'm glad you enjoyed the unique architecture of our Penthouse suite. I agree our location is great, with lots of shopping and restaurants close by to the hotel. We hope to see you again the next time your travels bring you to Louisville.

Reviewed 31 January 2017

Nice hotel, service was great when I walked in to check in. Didn't get to eat the breakfast but the time for breakfast were great Nice room with enough space for everybody Would definitely recommend this hotel to friends and family.

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Thank Aundria D
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for posting a review! By your comments, I can see that you enjoyed your stay, even though the overall score does not reflect that. I'm glad you enjoyed our service and accommodations during your stay. I'm sorry you missed breakfast, though, because Brenda does a great job making sure everyone is taken care of. We are proud...

Columbus, Ohio
Reviewed 13 January 2017 via mobile

We had a nice overnight stay before our volleyball tournament. We were pleased with our accommodations. Two story room with two bathrooms and kitchen. We even had a small sitting room. We enjoyed our room. Room was a bit worn. We wish we would have brought a log for our fireplace. We slept well and enjoyed our kitchen. We also...

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Thank Vondere
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for posting a review! I agree, our Penthouse Suites provide plenty of space to relax for a family, and having the 2 bathrooms really helps! Our full hot breakfast in the morning is an excellent way to start your day. Also, with fireplaces in most of our rooms, logs are available for purchase at the front desk....

Indianapolis, Indiana
Reviewed 4 January 2017 via mobile

This is the older style residence inn. The property has been well maintained and the rooms are very clean and comfortable. The breakfast is very good and everything was greasy and clean. It can be difficult to locate the entrance but it is marked well. They also include coffee and popcorn in your room. You get a full kitchen and...

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Helpful?
Thank Ross S
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you so much for posting a review. I so happy you enjoyed the unique features available at our "original" Residence Inn. I am hoping your third sentence has a typo, since you seemed to love everything at breakfast :). We hope to see you again the next time your travels bring you to Louisville. Happy New Year!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The newly renovated Residence Inn by Marriott Louisville East is an upscale apartment-style hotel offering spacious guest suites with fully equipped kitchens. Our studios and penthouse suites features complimentary high speed internet access and flat screen TV’s with digital satellite. Conveniently located off I-64 and I-264, this hotel is near many restaurants, Oxmoor and Summit Shopping Malls, Churchill Downs, and Slugger Museum. We are walking distance to University of Louisville Shelby Campus and major business.The hotel also provides a complimentary full hot breakfast and evening reception (Monday thru Wednesday), outdoor swimming pool, and complimentary passes to Power House Gym fitness center. Whether for business or leisure, the Residence Inn Louisville East is your ideal “home away from home”. ... more   less 

Additional Information about Residence Inn Louisville East

Address: 120 North Hurstbourne Parkway, Louisville, KY 40222-5108
Region: United States > Kentucky > Louisville > Lyndon
Price Range: ₹ 8,103 - ₹ 20,874 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Louisville East 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Residence Inn Louisville East Hotel Louisville
Louisville Residence Inn
Hotel Style:
#9 Business Hotel in Louisville
#14 Family Hotel in Louisville
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Questions & Answers

Questions? Get answers from Residence Inn Louisville East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms without an eastern exposure will be quieter.”
britt11302017, 14 Mar 2017 | Read review
“The top floor rooms provide extra security for travelers not familiar with the locality.”
58madline, 27 Feb 2017 | Read review
“Ask for the loft room!”
BeachGirl155, 3 Feb 2017 | Read review
“Get the 2 bedroom suites”
aundriad2017, 31 Jan 2017 | Read review
“Some rooms have a fire places if you want.”
S5892CEdavidl, 29 May 2016 | Read review
5 of 5