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Residence Inn Louisville East

249 reviews
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Traveller (78)
Room & Suite (38)
Dining (12)
Overview
  • Excellent61%
  • Very good25%
  • Average6%
  • Poor5%
  • Terrible3%
Travellers talk about
“evening socials”(4 reviews)
“pf changs”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (249)Write a Review
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Traveller rating
148
60
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8
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LanguageEnglish
148
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17
13
8
Show reviews that mention
All reviewsevening socialspf changsbasketball courtfront deskfull kitchenevery guestmy home away from homethe general managerquiet locationthe breakfast areaeast sidegreat propertypull out couchstayed nightswould stay here againgreat staybreakfast buffet
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1 - 5 of 246 reviews
Reviewed 1 week ago via mobile

Terrible Hotel! The photos make the hotel look good, but in reality it is a dirty old hotel. There is not much cleaning in the rooms and when you ask for houskeeping service , they have a bad attittude , like they don’t want clean....More

Thank Cindy R
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 1 week ago

I'm so sorry we were in renovation during your visit. Of course there were issues with dust, especially in the gatehouse, and breakfast area, where there were workers still working until just last week. Being an extended stay hotel, we do not provide full service...More

Reviewed 3 weeks ago via mobile

This is a typical Residence Inn with kitchen and bedroom. The room where we stayed was clean and well appointed. The included breakfast was fairly standard and good. One draw back is that the desk area is small and the breakfast area is accessed by...More

Thank wbl297
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 3 weeks ago

Thanks so much for posting a review, and I'm pleased you enjoyed your recent stay. Unfortunately, we do not currently have an elevator for access to the breakfast area. My staff is happy to assist anyone in obtaining breakfast from upstairs, as we have an...More

Reviewed 4 weeks ago via mobile

Stayed here as it was within walking distance of my meeting location. A quick 20 minute Uber ride from the airport (going back at rush hour was slow due sun glare traffic). Front desk was friendly and all rooms have outside entrance. A bit dated...More

Thank ZandE-Dad
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 4 weeks ago

Thanks for your review. I agree, we have an excellent location, close to shopping and restaurants, and not that far from the airport. We are just completing a renovation, so all of our rooms will be updated. Thank you for staying with us, and we...More

Reviewed 31 December 2017

The hotel is upgrading the rooms. They gave me one of the rooms that had been upgraded. The colors are good. I like the new decor. Brenda is still in charge at breakfast. She does a great job. She welcomes everyone. Everything was good at...More

Thank Grascott
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 2 January 2018

Thanks so much for your review. We love having you stay with us on your visits to Louisville, and Brenda loves taking care of you in breakfast. Happy New Year, and we will see you on your next visit!!

Reviewed 28 December 2017

Front desk staff always greet you with a smile when you enter the hotel, so nice. we stayed at this location and the room was upgraded to a 2 level room, so nice. very clean rooms and we really liked the floor plan. It is...More

Thank exedra536
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 2 January 2018

Thanks so much for your review, and welcome to our Residence Inn Louisville East family. We look forward to your next visit, either for long term or just overnight. Travel safe, and we will see you the next time you visit Louisville.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 131 - US$ 282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Louisville
#12 Family Hotel in Louisville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 131 - US$ 282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Louisville
#12 Family Hotel in Louisville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (78)
Room & Suite (38)
Dining (12)
Pool & Beach (1)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"This is the old-style Residence. 12 rooms in each separate building. All good."
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"stay someplace else"
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"ask for a ground floor room"
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"Rooms without an eastern exposure will be quieter."
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