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24/12/2017 25/12/2017
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    Extended Stay America - Louisville - Hurstbourne

    9801 Bunsen Way, Louisville, KY 40299-2550
    +1 877-432-9997
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    24/12/2017 25/12/2017
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    US$ 83
    US$ 83
    Traveller (1)
    Room & Suite (10)
    Dining (1)
    Overview
    • Excellent26%
    • Very good6%
    • Average13%
    • Poor35%
    • Terrible20%
    2 Oct 2017
    “Work Long Stay”
    25 Jun 2017
    “Awful...and management doesn't care”
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
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    Reviews (15)
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    1 - 5 of 15 reviews

    Hotel's Favourite
    Reviewed 2 October 2017 via mobile

    I stayed at this ESA location for 7 weeks from June to August. I was working on a project at the Ford Truck Assembly Plant just a few miles away. The location is quiet, well kept and a good value. I worked night shift and...More

    Thank Harry S
    Response from 00esa, Manager at Extended Stay America - Louisville - HurstbourneResponded 3 October 2017

    Harry, thank you for taking the time to write a review about your exceptional stay at Extended Stay America. We are so delighted to read that you loved the great value we offer for the price and our convenient location which was perfect for your...More

    Reviewed 25 June 2017 via mobile

    This may be my first 1-star rating out of more than 250 reviews. As many other reviews mention, this hotel is awful. Pool: this first picture that is shown for this hotel is a picture of a nice pool. It was one of the reasons...More

    1  Thank TwoWas
    Response from 00esa, General Manager at Extended Stay America - Louisville - HurstbourneResponded 26 June 2017

    Thank you for the feedback about your stay at our hotel. We strive to provide guests with all the comforts of home, so we were disappointed to hear we did not meet your expectations in several ways. Your comments will help us as we continually improve our...More

    Reviewed 4 June 2017

    My husband used Hotels.com to book two rooms for our family, during a weekend trip to Churchill Downs. He chose this location because it claimed to offer free wifi, a continental breakfast (a meaningful consideration, for our relatively large group), and a pool. As I...More

    2  Thank Jeannine V
    Response from 00esa, General Manager at Extended Stay America - Louisville - HurstbourneResponded 7 June 2017

    Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.

    Reviewed 13 May 2017

    Terrible! We checked in around 8pm and went upstairs to our room. When we turned down the sheets there was a few long black hairs in the bed. When we went into the bathroom the same long hairs were on the wall near the garbage...More

    4  Thank grdovicjanet
    Response from 00esa, General Manager at Extended Stay America - Louisville - HurstbourneResponded 14 May 2017

    Thank you for your feedback. It was troubling to read about your experience at our hotel. This is not the impression we like our guests to have when they select our hotel for their lodging needs. We are committed to delivering the most excellent service...More

    Reviewed 17 April 2017

    This hotel was nicely located and convenient after my evening flight to Louisville. But that's where it stops. The towels were thin. There was no hair dryer in the bathroom. There was no ice machine in the building, although we were offered an ice tray....More

    3  Thank alba99tross
    Response from Manager_11525, Manager at Extended Stay America - Louisville - HurstbourneResponded 18 May 2017

    I received a copy of your review and wanted to take a moment to personally respond. We are disappointed to read that our hotel did not meet your expectations except for its location. It is very helpful for us to hear from our guests so...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    Details
    • Price range
    • US$ 73 - US$ 90 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 76
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Extended Stay, Travelocity, Orbitz, Hotwire, getaroom.com, TripOnline SA and Cancelon so you can book your Extended Stay America - Louisville - Hurstbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Kentucky >
    • Louisville
    • Also Known As
    • Extended Stay Louisville
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    Traveller (1)
    Room & Suite (10)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (10)
    Bathroom (1)
    Nearby
    Nearby HotelsSee all 99 hotels in Louisville
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    1.19 km away
     
    Embassy Suites by Hilton Louisville
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    Nearby Restaurants
    Dairy Queen
    16 reviews
    .56 km away
    Charr'd Bourbon Kitchen and Lounge
    151 reviews
    .17 km away
    Shalimar Indian Restaurant
    159 reviews
    .87 km away
    Boombozz Craft Pizza & Taphouse
    23 reviews
    .86 km away
    Nearby Attractions
    Charlie Vettiner Park
    5 reviews
    5.41 km away
    Mall St. Matthews
    20 reviews
    5.49 km away
    3rd Turn Brewing
    18 reviews
    2.72 km away
    Middletown Peddlers Mall
    8 reviews
    5.62 km away
    Questions & Answers
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    Room Tips
    "The third floor was inconvenient, considering that we wound up needing to make multiple trips to the front..."
    Read review
    "Don't stay here."
    Read review
    "Pick top floor if you want to stay away from noise"
    Read review
    "Stay elsewhere!!!"
    Read review
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