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The Brown Hotel

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Traveller (589)
Room & Suite (264)
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Overview
  • Excellent71%
  • Very good21%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“lobby bar”(218 reviews)
“club level”(89 reviews)
“historic hotel”(170 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
4 Star Hotel
All hotel details
Additional information
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Reviews (2,111)
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2,104 results
Traveller rating
1,444
453
142
41
24
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1,444
453
142
41
24
Show reviews that mention
All reviewslobby barclub levelhistoric hotelpiano playerbell staffberry piemodern amenitiesdowntown louisvillesouthern charmcorner roombeautiful lobbyvalet parkingroom was largean older hotelbourbon trailbed was very comfortablefourth street live
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561 - 565 of 2,104 reviews
Reviewed 3 October 2016

From the stunning lobby bar to the grand old decor the Brown Hotel is a pleasure for the senses. Even the elevator car had a pleasant scent. The food we enjoyed was prepared with skill and was presented attractively. The staff were friendly and gave...More

Thank 105stephans
Response from Brad W, General Manager at The Brown HotelResponded 13 October 2016

Dear 105stephans, Delighted to hear we met all your expectations. Many thanks for the notes on our gracious staff going out of their way…and for our historical displays about the hotel. Please let me know when your travels bring you back and I will reserve...More

Reviewed 2 October 2016

This review is for all the business travelers who sometimes wake up and don't remember which city the went to bed in. As a meeting planner who plans corporate meetings, I can honestly say my meeting guests and I have never encountered such great service...More

Thank Meghan M
Response from Brad W, General Manager at The Brown HotelResponded 13 October 2016

Dear Meghan M, Thrilled to read your review. Thank you so much for all the good thoughts on the staff flexibility and creativity. We look forward to having you back with us. Regards, Brad Walker Vice President & General Manager bwalker@brownhotel.com

Reviewed 30 September 2016

Well by the look of it I am not going to be very popular with the folk who normally stay at this hotel as it has some great reviews. However a hotel of this standard should not settle back and rely on its past! The...More

Thank 1Peter_10000000
Reviewed 29 September 2016

You can go else where to stay in Louisville, but no hotel will have that old world, comfy atmosphere. The people are always highly professional and customer service is not just another buss word. Rooms are clean, maid service, reception, bar, and bell stand are...More

1  Thank lannysalisbury
Reviewed 29 September 2016

Our trip was only one night, but I want to go back and stay longer. Employees at The Brown are justifiably proud of their hotel and like to think of it as a "home." Danny at the reception desk in the J. Graham Cafe expressed...More

Thank Grammatik0s
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$ 212 - US$ 504 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Louisville
#2 Romantic Hotel in Louisville
#3 Family Hotel in Louisville
#6 Business Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 212 - US$ 504 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Louisville
#2 Romantic Hotel in Louisville
#3 Family Hotel in Louisville
#6 Business Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (589)
Room & Suite (264)
Dining (46)
Pool & Beach (1)
Amenities (17)
Business Centre & Event Rooms (6)
Questions & Answers
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Scott C
17 February 2018|
AnswerShow all 10 answers
Response from afischer65 | Reviewed this property |
We went in for diner. I wasn't aware that we paid anything except tipped the door man.
0
Votes
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Travelgirl1292
9 December 2017|
AnswerShow all 4 answers
Response from Business77 | Reviewed this property |
10 minutes driving. You can't walk but would recommend Uber since there are a lot of drivers in the area.
0
Votes
andrewh791
24 October 2017|
AnswerShow all 3 answers
Response from Blackbird76SR71 | Reviewed this property |
Typo. We saw no animals of any kind.
0
Votes
Room Tips
"Club level...suite."
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"Stay on the Club level"
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"We had a corner room with two windows on a club floor."
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"Rooms on club-level floors may be quieter than lower-level floors."
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