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All reviewslobby barclub levelhistoric hotelpiano playerbell staffberry piemodern amenitiesdowntown louisvillesouthern charmcorner roombeautiful lobbyvalet parkingroom was largean older hotelbourbon trailbed was very comfortablefourth street live
We came for the Antiques Roadshow and to celebrate our 50th birthday (twins). We had a corner room and there was a couple things that need attention - short in the lamp outlet and the toilet paper holder fell out of the wall. I was...More
Response from Brad W, General Manager at The Brown HotelResponded 2 days ago
Thank you for taking the time to review your visit.
Pleased to read that the company was epic. So sorry to see we fell short of your expectations.
When your travels next bring you our way, please allow me to handle your reservation...More
By far this is a "must" hotel to stay at during your travels. We stayed at a competitor earlier in the week and were truly disappointed! Lesson learned; when traveling through Louisville we will only stay here. Thank you once again for an amazing stay!...More
3 Thank Deanfam4
Response from Brad W, General Manager at The Brown HotelResponded 12 June 2017
Always nice to receive a “must stay and exceptional” note.
Many thanks for your nice thoughts and top rating.
Hope to have you back with us again soon.
Vice President & General Manager
This is a phenomenal hotel. It's near interesting places and is simply fabulous. Staff are outstanding. The food during the meeting was excellent as well. Most times vegetarian options are bland but theirs was superb.
Everyone from check-in to check-out was absolutely wonderful! I even needed access to the business center after check out and had trouble with my key. The nice lady at the desk personally walked me down and let me in so I would not have to...More
The Brown Hotel continues to be the epitome of great service and stately elegance. We enjoy the beauty of this historic hotel, and the ambience can't be beat. You simply can't get this experience at any of the newer hotels. Every staff member we encountered...More