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The staff was very helpful and kind during my visit. It was during the election and much was happening, but they always went out of their way to meet my and my groups' needs.
My room was neat and clean and very comfortable. I did...More
Response from Brandon F, General Manager at Four Points by Sheraton Louisville AirportResponded 16 January 2017
Thank you for taking the time to share your experience with us. We had a great time with your group and we are thrilled that you enjoyed your stay. We can't wait to see you again, very soon!
My first impression was positive. The desk clerk was friendly and quick. Our room was clean and spacious. The tv is huge! The fitness room is big with plenty to do; weights, yoga mats, treadmills, bikes, and ellipticals. My negatives about my stay is the...More
Our group spent nearly three weeks here.
Super job from ALL the staff from check in, to check out.
Waitresses were always friendly and quick to keep us happy. The Front Desk helpful and the van driver pleasant and flexible to our needs.
Response from Brandon F, General Manager at Four Points by Sheraton Louisville AirportResponded 28 December 2016
Thank you for your comments! We are thrilled you had a great stay and our team took great care of you. We look forward to seeing you again, very soon!
I was worried when reception couldn't find my reservation but that turned into a positive. Autumn tried diligently to find it but when she couldn't she did everything to make it right.
The room was clean, traffic noise was minimal and the location was close...More
Response from Brandon F, General Manager at Four Points by Sheraton Louisville AirportResponded 20 December 2016
We appreciate you taking the time to share your feedback with us. It was a pleasure having you stay at out hotel. I am very happy to hear that Autumn and the rest of our staff were friendly and took great care of you....More
The front desk staff was very nice and accommodating during my stay. My room was nice and spacious. My floor was also very quiet and I didn't have any interruptions while I was sleeping. I would definitely recommend.
Response from Brandon F, General Manager at Four Points by Sheraton Louisville AirportResponded 6 December 2016
We appreciate you taking the time to share your experience with us! I am glad to hear you had a restful night with us. We can't wait to see you again, soon!