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Hilton Garden Inn Louisville Airport

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Hilton Garden Inn Louisville Airport
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753 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Louisville Airport
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Showing 748: English reviews
Reviewed 2 weeks ago

Really, this would be a great hotel for its value and, especially, because the staff are so courteous and hospitable; however, the one major drawback is that the hotel is located next to the airport. This would not be inherently bad, but the planes, if you are not used to them, can be rather loud as they continuously come in...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Telly M
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Telly M , We appreciate the wonderful comments you left with this review. We strive to offer every guest and every stay the "You Can Count On Me" service. Our goal is to exceed every guest's expectations every time. It sounds like our service did that during your stay. Please consider staying with us for your next trip to...

Reviewed 2 weeks ago

We have stayed at this hotel for about 10 years now and we love everything about it. When our grandchildren come with us they feel welcomed and at home. You feel very comfortable at the Hilton Garden Airport.

Review collected in partnership with Hilton Garden Inn
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1Thank wandas6
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear wandas6 , We appreciate the wonderful comments you left with this review. We strive to offer every guest and every stay the "You Can Count On Me" service. Our goal is to exceed every guest's expectations every time. It sounds like our service did that during your stay. Thank you for continuing to stay with us during your trips...

Liberty, United States
Reviewed 3 weeks ago

I chose this hotel because of the location. Went to a New Year's Eve concert and this was close by the venue. Parking lot was well lit, lobby beautiful. Staff was courteous. Room was clean. There was a microwave, small fridge, and a coffee maker. Not the cheapest place I've stayed, but not the most expensive either. Did not try...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank jerrya552
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear jerrya552, We always strive to exceed our guest's expectations with their guests. It sounds like we might have simply achieved your expectations with this stay. We hope you have seen and experienced the "You Can Count on Me" experience by our staff. We would love to think that you will consider staying at the Hilton Garden Inn Louisville Airport....

Columbus, Ohio
Reviewed 3 weeks ago

My daughters and I decided upon this hotel when making travel arrangements for Lights Under Louisville because of the indoor heated pool and hot tub beside the pool. This was their money from a Christmas savings account they would be using. Upon arrival, to our dismay, the pool was freezing and the jets in the hot tub were malfunctioning. Immediately...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Amy F
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Amy F, We always strive to exceed our guest's expectations during their stay. It sounds that you had that experience with our General Manager. You can now see why we offer "You Can Count On Me" service for every guest and every stay. Please consider staying with us the next time you are in the Louisville Area. Brian Hayden...

Reviewed 3 weeks ago

Requested a roll away bed 3 times over 2 1/2 hours before it arrived. Large party in the lounge were loud. We were on the 8th floor. Loud couple relations in the room next to us. Party in 2 rooms on the floor past 3:30am, No staff could be found, so I found a Security guard who had to break...

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Helpful?
Thank jeff b
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear jeff b, Thank you for taking the time to submit a review of your stay. Please contact me directly at 502 318 2343 or email me at brian.hayden@hilton.com. I want to get a better idea what happened so I can pass this information along to the General Manager and Department Head. Thank you again for taking the time and...

Atlanta, United States
Reviewed 3 weeks ago

Food service needs work, but the rest of the hotel is great. nice decor, nice staff, ample parking, great location. I'd expect that the airport would make the noise level unacceptable but this hotel is in a great flight path. Very quit..

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank howardb630
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear howardb630, Thank you for taking the time to submit a review of your stay. We would like for you to share your feedback about the food service. Please contact me directly at 502 318 2343 or email me at brian.hayden@hilton.com. I want to get a better idea what happened so I can pass this information along to the General...

Reviewed 3 weeks ago

We had an outstanding dinner prepared for us by Steven Schauner, Executive Chef. Our appetizer was an outstanding Sea Bass with a Spinach and cheese base. I never order sea bass out because it is never as good as we make it at home. This was absolutely fantastic. We next had a tenderloin that was done perfectly (medium rare) with...

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Helpful?
Thank Christine J
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Christine J, Thank you for taking the time to submit a review of your stay.We are always trying to exceed our guest's expectations. It sounds like Chef Steve hit the mark with this experience. We hope you will stay with us again on your next trip to Louisville. Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport

Blaine, MN
Reviewed 3 weeks ago

Upon arrival and departure the fromt desk was very organized and efficient. The rooms are clean and the beds are among some of the most comfortable I have ever slept on in a hotel. Very easy accessibility to/from the freeway, and the price was cheaper than some of the neighboring properties

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank MattSchmatt
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear MattSchmatt, Thank you for your wonderful review of our hotel. We hope you experienced the "You Can Count on Me" service while you were here. I was very happy to see you enjoyed the hotel's accessibility to and from the expressway. We hope you will stay at the Hilton Garden Inn Louisville Airport the next time you are in...

Louisville Airport, KY, United States
Reviewed 3 weeks ago

We had a little problem with the heating/cooling system early morning in our room, but it was addressed to our satisfaction and later on the General manager of this hotel called me and was very apologetic and offered compensation appropriate to our complaint.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank raafatg2017
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear raafatg2017, Thank you for your wonderful review of our hotel. You experienced the "You Can Count on Me" service we strive for with every guest's stay. Even though your stay was not perfect, we are glad that you had a pleasurable experience. We hope you will stay at the Hilton Garden Inn Louisville Airport the next time you are...

Chicago, Illinois
Reviewed 3 weeks ago via mobile

Close to the highway, fast and friendly service, good breakfast, clean and spacious room, lots of parking space, good equipment at the gym and a lap pool make this an awesome road trip hotel! The price/quality ration is good, highly recommend this hotel.

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Helpful?
Thank Ping1965
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Ping1965, Thank you for your wonderful review of our hotel. We always appreciate those folks that thought enough of us to write a review like yours. We hope you will stay at the Hilton Garden Inn Louisville Airport the next time you are in the Louisville area. Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Great American Grill
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
In an effort to improve the on property experience, our guest rooms will be undergoing renovations from January 9 - May 4, 2017. We apologize for any inconvenience that this may cause. Please don't hesitate to reach out to the front desk with any questions or concerns. Welcome to the Hilton Garden Inn Louisville Airport hotel. We are located in the airport corridor, five minutes from downtown. We are convenient to a variety of local restaurants, the corporate offices of Yum! Brands and attractions like Churchill Downs, the University of Louisville and the Kentucky Expo Center. Enjoy easy access to Interstate 65 and Interstate 264. Stay connected while traveling with complimentary WiFi throughout our Louisville, KY hotel. Feel at home with complimentary amenities including a 24-hour business center, fitness center, indoor pool and 24-hour airport shuttle service. The restaurant serves hearty cuisine for breakfast and dinner, and the 24-hour pantry offers beverages and snacks. Select from 9,000 sq. ft. of flexible function space for business meetings or social events. ... more   less 

Additional Information about Hilton Garden Inn Louisville Airport

Address: 2735 Crittenden Dr, Louisville, KY 40209-1113
Region: United States > Kentucky > Louisville > Fairgrounds , South Side
Price Range: ₹ 8,667 - ₹ 20,132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Louisville Airport 3*
Number of rooms: 208
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, HotelsforEveryone, Cheap Tickets, Priceline, TripOnline SA, Expedia and Travelocity so you can book your Hilton Garden Inn Louisville Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Louisville Airport Hotel Louisville
Hilton Louisville
Louisville Hilton
Hotel Style:
#3 Green Hotel in Louisville
#7 Family Hotel in Louisville
#11 Romantic Hotel in Louisville
#18 Business Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Louisville Airport staff and other travellers.
8 questions
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Massapequa N.Y.
over a year ago
franklin,ky

See all questions (8)

Questions? Get answers from Hilton Garden Inn Louisville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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