Surestay Plus By Best Western Louisville Airport Expo

Surestay Plus By Best Western Louisville Airport Expo

Breakfast Area
Traveller (56)
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Room & Suite (39)
La Quinta Inn & Suites Louisville Airport & Expo
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About

4.5
#20 of 122 hotels in Louisville
4.4 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.4 of 5 bubbles
Value
At the SureStay Plus By Best Western Louisville Airport Expo in Louisville, KY, you're sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Parking
Wifi
Outdoor pool
Breakfast buffet
Snack bar
Vending machine
Business Centre with Internet Access
Meeting rooms
Photo copier / fax In business centre
BBQ facilities
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
Washing machine
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Complimentary toiletries
Safe
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Radio
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Value
Mid-range
Languages Spoken
English, Spanish, Hindi, Indonesian and 1 more
Hotel links
Special Offer:Click Here to Book Direct & Save Online

Location

4125 Preston Hwy, Louisville, KY 40213-1652
918Reviews2Q+A1Room tip
Traveller rating
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  • 253
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  • 25
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Detailed Reviews
Michael M wrote a review Jul 2023
Lindenhurst, Illinois4 contributions
Hotel's Favourite
5.0 of 5 bubbles
Our stay here was very worthwhile - I also appreciated the firework show "they put on" for us!! (Across the street, probably around the airport, somebody had fireworks going off!). Nice room, good bed, good breakfast, and right on our way!
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Review collected in partnership with Best Western
Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SureStayPlus Louisville Airport, General Manager at Surestay Plus By Best Western Louisville Airport Expo
Responded 29 Feb 2024
Dear Michaelm02181CQ, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that our beautiful rooms and amazing location made for a memorable anniversary experience. Thank you for choosing SureStay Plus, and we hope to have the opportunity to welcome you back any time you are in the area.
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Healthywalker wrote a review Feb 2021
Louisville, Kentucky53 contributions20 helpful votes
4.0 of 5 bubbles
This site is now a Best Western SureStay Plus. This location is on Preston Highway next to bridge that goes over I-264. Because of the way the road meets with the bridge it is difficult to see the hotel from the highway. My room was nicely furnished. There is a food/ beverage nook and counter with a sink. The towels were good quality towels. The WIFi was up most of the time. The front desk staff were knowledgeable. A guest laundry is available for a nominal amount. The walls and floors in the lobby and hallways are well kept.
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Date of stay: February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SureStay Plus by Best Western Louisville Airport Expo, Owner at Surestay Plus By Best Western Louisville Airport Expo
Responded 25 Feb 2021
Dear Healthy Walker It was pleasure hosting you at SureStay Plus by Best Western Louisville Airport Expo. Thank you for this review and 4 on 5 rating from your recent stay. I and the staff are delighted to see this. I am glad that you liked our hotel location, breakfast offering, renovated lobby, guest room and superior customer service. Our staff has worked hard to make the breakfast offering and be different than most hotels during this pandemic. We hope to see you again in the future. You had choices of hotel and I am thankful that you chose us. Sincerely Naresh Krishnani General Manager @ SureStay Plus by Best Western Louisville Airport Expo
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Trip698952 wrote a review Aug 2021
1 contribution
4.0 of 5 bubbles
Rooms were very clean and roomy. Liked the laminate floors vs dirty old carpet especially since we had our dog with us. Loved the kitchenette area with sink and microwave and the fridge was a good size. Loved that the bathroom sink was separate from rest of bath area so some could shower while others used the mirror. Also had complentary water, tea and coffee in the lobby. Breakfast had a large variety of got and cold foods. Overall stay was very pleasent. Was only a 3 minute drive to Kentucky Kingdom.
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Review collected in partnership with Best Western
Date of stay: July 2021
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SureStay Plus by Best Western Louisville Airport Expo, Owner at Surestay Plus By Best Western Louisville Airport Expo
Responded 12 Oct 2021
Dear Trip698952 It was pleasure hosting you at SureStay Plus by Best Western Louisville Airport Expo. Thank you for this review from your recent stay. I and the staff are delighted to see this. I am glad that you liked our hotel location, breakfast offering, guest room and superior customer service. We hope to see you again in the future. You had choices of hotel and I am thankful that you chose us. Sincerely Naresh Krishnani General Manager @ SureStay Plus by Best Western Louisville Airport
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TheresaD8 wrote a review Jul 2020
Ohio200 contributions60 helpful votes
3.0 of 5 bubbles
First, if you want a King room, you apparently can't have a room on the top floor. Something you definitely wouldn't know when booking a room. (Personally, I would prefer to be on the top floor, regardless of the room type.) If you want to be on the fop floor, you need to get a double room.

We went into our room (on the top floor). It was a confusing room. We walked in and saw new "wood" floors, but once we walked in, the room smelled very musty and old. We walked further into the room, and it had newer furnishings, but then, it had old "kitchen" cabinets. It appears they did a partial upgrade.

We went to call the front desk to ask a question, only to find out that there was a phone, but it had no phone cord. I think if it's not going to work, they should just take the phone out of the room. It would be helpful to have some sort of information sheet in the room to let you know what amenities are open, what channels are available, what time breakfast is served, and other things like that, so you don't have to call the front desk.

A hot breakfast was served with options of scrambled eggs, bacon, tater tots, waffles, bagels, oj and coffee.
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Date of stay: June 2020
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SureStay Plus by Best Western Louisville Airport Expo, Owner at Surestay Plus By Best Western Louisville Airport Expo
Responded 26 Jul 2020
Dear Theresa Thank you for staying at SureStay Plus by Best Western Louisville Airport Expo and for your review. I would like to first apologize for the room issues mentioned. I would like to assure you that this was an isolated case with one room. However I am glad that the we took ownership and immediately offered you a new room. Thank you for complimenting the hot breakfast offering. Please feel free to reach out to me at the property to discuss this further if needed. I would love for you to return so we can show you the typically excellent experience that we deliver to our guests. Sincerely, Naresh Krishnani General Manager
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bjschmidt88 wrote a review Mar 2020
Soldiers Grove, Wisconsin1 contribution
5.0 of 5 bubbles
First day at the surestay Plus how tall was very nice. The front desk employees were very kind and helpful the hotel was bright and clean, nice decor. The rooms were nice and clean and decorated nicely. The breakfast was top-notch, eggs, sausage and biscuits, waffles, muffins, cereal, and any kind of breakfast drinks you could want
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Review collected in partnership with Best Western
Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SureStayPlusLouisvil, General Manager at Surestay Plus By Best Western Louisville Airport Expo
Responded 22 Mar 2020
Dear bjschmidt88 It was pleasure hosting you at SureStay Plus by Best Western Louisville Airport Expo. Thank you for this review and 5 on 5 rating from your recent stay. I and the staff are delighted to see this. I am glad that you liked our renovated lobby, guest room and superior customer service. We hope to see you again in the future. You had choices of hotel and I am thankful that you chose us.
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littleoney wrote a review Feb 2022
Louisville, Kentucky54 contributions9 helpful votes
5.0 of 5 bubbles
Annual show at the Louisville Fairgrounds and I decided to beat the traffic and stay close by. After reading the online reviews I decided to try the SureStay as I had great luck with the Best Western chain of motels.

The staff (Paula?) are pleasant to deal with and were very knowledgeable of the facility as well as near by places to eat. The room I stayed in was located on the third floor on the back side of the facility. I was concerned about noise from the nearby airport, but that never was a problem. The bed was very comfortable and the room was very clean as well as maintained. A decent breakfast was provided with a good selection of things to consume, with fresh fruit being available. the only drawback was the staff had to serve you, but that is just a requirement due to the C19 issue and not their fault.

The motel is located less than 5 minutes from the fairgrounds depending on traffic. There is also a few nice places to eat if you don't feel like driving.

Thank you for a great stay Best Western Airport Expo.
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Date of stay: February 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SureStay Plus by Best Western Louisville Airport Expo, Owner at Surestay Plus By Best Western Louisville Airport Expo
Responded 28 Feb 2022
Dear LittleOney It was pleasure hosting you at SureStay Plus by Best Western Louisville Airport Expo. Thank you for this review and 5 on 5 rating from your recent stay. I and the staff are delighted to see this. I am glad that you liked our hotel location, breakfast offering, renovated lobby, guest room and superior customer service. Our staff has worked hard to make the breakfast offering and be different than most hotels during this pandemic. We hope to see you again in the future. You had choices of hotel and I am thankful that you chose us. Sincerely Naresh Krishnani General Manager @ SureStay Plus by Best Western Louisville Airport Expo
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TervMom wrote a review Mar 2021
O'Fallon, Missouri10 contributions
4.0 of 5 bubbles
Had a hard time choosing a hotel for myself and dog to stay in. So many other hotels nearby had poor ratings on the safety aspects. This one lived up to the online reviews. I felt safe and the plus was that the room was very nice as well. Staff was helpful and this hotel actually had a hot breakfast available, which most I have stayed at the last few months have not had anything available. Internet connection stayed solid the whole weekend.
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Review collected in partnership with Best Western
Date of stay: March 2021
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SureStay Plus by Best Western Louisville Airport Expo, Owner at Surestay Plus By Best Western Louisville Airport Expo
Responded 16 Mar 2021
Dear Brenda It was pleasure hosting you at SureStay Plus by Best Western Louisville Airport Expo. Thank you for this review and 4 on 5 rating from your recent stay. I and the staff are delighted to see this. I am glad that you liked our hotel location, breakfast offering, renovated lobby, guest room and superior customer service. Our staff has worked hard to make the breakfast offering and be different than most hotels during this pandemic. We hope to see you again in the future. You had choices of hotel and I am thankful that you chose us. Sincerely Naresh Krishnani General Manager @ SureStay Plus by Best Western Louisville Airport Expo
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Report response as inappropriate
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Julie B wrote a review Mar 2020
Iowa96 contributions32 helpful votes
5.0 of 5 bubbles
Check-in staff was warm and friendly. Our room was large and clean, newly remodeled. It had a small wet bar, fridge, microwave, in-room coffee maker, armchair, desk/chair. The bed/pillows were comfortable. The lobby was being remodeled so the breakfast room was located on our floor (#2): scrambled eggs, sausage patties, biscuits & gravy, pastries, bagels, cereal, juice and coffee.
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Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SureStayPlusLouisvil, General Manager at Surestay Plus By Best Western Louisville Airport Expo
Responded 9 Jun 2020
Dear Julie It was pleasure hosting you at SureStay Plus by Best Western Louisville Airport Expo. Thank you for this review and 5 on 5 rating from your recent stay. I and the staff are delighted to see this. I am glad that you liked our renovated lobby, guest room and superior customer service. We hope to see you again in the future. You had choices of hotel and I am thankful that you chose us. Sincerely
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Report response as inappropriate
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MikeB1952 wrote a review May 2024
Santa Fe, New Mexico1,091 contribution674 helpful votes
4.0 of 5 bubbles
So in checking for lodging in Louisville, I found the ‘regular’ hotels quite pricy (like $300+). Apparently there’s a PGA golf tournament in town. The next week the prices went down. I was looking a bit further a-field when Kathy found the SureStay. It was a regular price. And near the Louisville Airport (which was very good since we didn’t have a car and would have to go back to the airport to get one.) The place is fine. The decoration is modern-minimalist austere in whites/grays/blacks. The room was clean. The bed comfortable.

As with most chain hotels, this one had a breakfast. It was ‘hotel regular’ – sausage, eggs, biscuits & gravy, yogurt, OJ, coffee. Their breakfast area is a small area off the main lobby. We ate while awaiting the shuttle to take us back to airport.
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Date of stay: May 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SureStayPlus Louisville Airport, General Manager at Surestay Plus By Best Western Louisville Airport Expo
Responded 3 weeks ago
Dear MikeB1952, We're thrilled to hear that you had a pleasant stay at SureStay and that you found our accommodations to your liking. Your satisfaction is our top priority, and we'd be honored to have you visit us again in the future. Whether you're returning to Louisville or exploring new destinations, we'll be here to provide you with the same level of comfort, convenience, and hospitality that you experienced during your stay. Please don't hesitate to reach out whenever your travels bring you our way – we can't wait to welcome you back!
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Trek767299 wrote a review Dec 2021
1 contribution
5.0 of 5 bubbles
We were in front and so I watched planes land all night but not in an annoying way. We were less than a miles from the Expo Center and Crown Plaza where our son competes. Aldi and plenty eateries are within half a mile. DoorDash comes with ease but better than that, you’re near the airport and South area of town which means you don’t have to fight as much traffic if traveling North. We always felt safe. It’s important to note that they do not have a business center whatsoever, the pool is outdoors and the gym is still shutdown. If in a rush and more than two people in front of you at breakfast, you likely need to hit a drive through versus waiting. Knowing what we know, we’d stay there again. It’s a great deal for what you get.
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Review collected in partnership with Best Western
Date of stay: November 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SureStay Plus by Best Western Louisville Airport Expo, Owner at Surestay Plus By Best Western Louisville Airport Expo
Responded 5 Dec 2021
Dear Trek767299 It was pleasure hosting you at SureStay Plus by Best Western Louisville Airport Expo. Thank you for this review and 5 on 5 rating from your recent stay. I and the staff are delighted to see this. I am glad that you liked our hotel location, breakfast offering, renovated lobby, guest room and superior customer service. Our staff has worked hard to make the breakfast offering and be different than most hotels during this pandemic. We hope to see you again in the future. You had choices of hotel and I am thankful that you chose us. Sincerely Naresh Krishnani General Manager @ SureStay Plus by Best Western Louisville Airport Expo
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Report response as inappropriate
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savon o wrote a tip Aug 2021
La Vergne30 contributions6 helpful votes
5.0 of 5 bubbles
"Clean, comfy, quiet and 1 mile from theme park!"
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There are more places to choose from in the Louisville area.
PRICE RANGE
₹8,522 - ₹12,198 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
airport & expo la quinta hotel louisville, airport and expo la quinta inn & suites, la quinta airport expo, la quinta louisville, louisville la quinta
FORMERLY KNOWN AS
La Quinta Inn & Suites Louisville Airport & Expo
LOCATION
United StatesKentuckyLouisville
NUMBER OF ROOMS
97
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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SURESTAY PLUS BY BEST WESTERN LOUISVILLE AIRPORT EXPO - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Surestay Plus By Best Western Louisville Airport Expo
Which popular attractions are close to Surestay Plus By Best Western Louisville Airport Expo?
Nearby attractions include Kentucky Kingdom (1.1 km), Executive Strike & Spare (1.1 km), and Kentucky Exposition Center (1.1 km).
What are some of the property amenities at Surestay Plus By Best Western Louisville Airport Expo?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Surestay Plus By Best Western Louisville Airport Expo?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Surestay Plus By Best Western Louisville Airport Expo?
Guests can enjoy free breakfast, barbeque facilities, and a snack bar during their stay.
Is parking available at Surestay Plus By Best Western Louisville Airport Expo?
Yes, free parking is available to guests.
What are some restaurants close to Surestay Plus By Best Western Louisville Airport Expo?
Conveniently located restaurants include Frank's Meat and Produce, Mirage Mediterannean Restaurant, and Hometown Pizza.
Are there opportunities to exercise at Surestay Plus By Best Western Louisville Airport Expo?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Surestay Plus By Best Western Louisville Airport Expo?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Surestay Plus By Best Western Louisville Airport Expo?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Surestay Plus By Best Western Louisville Airport Expo offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Surestay Plus By Best Western Louisville Airport Expo?
The staff speaks multiple languages, including English, Spanish, Hindi, Indonesian, and Urdu.
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