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Embassy Suites by Hilton Louisville East

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Traveller (79)
Room & Suite (153)
Dining (31)
Overview
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9940 Corporate Campus Dr, Louisville, KY 40223-4032 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
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Offers from Embassy Suites by Hilton Louisville East
Special Offer:Double Points, Every Stay
Hotel deals
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,374)
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1,364 results
Traveller rating
966
271
72
33
22
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LanguageEnglish
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966
271
72
33
22
Show reviews that mention
All reviews evening reception cooked to order breakfast managers reception great hotel the sofa bed breakfast was excellent complimentary breakfast pool and hot tub breakfast staff a great stay we've stayed definitely stay here again the breakfast area beds were comfortable churchill downs monty atrium
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1 - 5 of 1,364 reviews
Reviewed 2 days ago

We chose this Hilton location because of a business meeting being held in the hotel itself and decided to stay a couple nights and see a little bit of the area, never having been to Louisville before. There were a couple issues with the room...More

Review collected in partnership with Embassy Suites Hotels
Thank 276sanfordh
Response from GaryB4362, General Manager at Embassy Suites by Hilton Louisville EastResponded yesterday

Dear 276sanfordh, Thank you for posting a review of your stay with us. I am sorry to learn you experienced a couple of issues with your suite but I am very happy to know that our staff handled your concerns efficiently when brought to our...More

Hotel's Favourite
Reviewed 22 September 2018

I travel every week all over the country and I can say this is well above any Diamond's expectations. The staff are all very friendly and hospitable. The evening chef is terrific. I arrived late and wanted a pasta dish and they had sold the...More

Thank SCDEA
Response from GaryB4362, General Manager at Embassy Suites by Hilton Louisville EastResponded 24 September 2018

Dear Darien2014, Thank you for posting a review of your stay with us and thank you for your loyalty to Hilton. I am so happy to know that we exceeded your expectations. Thank you for the kind words concerning our evening chef, I will make...More

Reviewed 6 days ago

Food was not open on time, not a lot of amenities for sale in gift shop, basic hygiene items not stocked there or behind counter. The room was ok, not great, it seemed like a skeleton crew. I saw more guests than staff. Breakfast not...More

Review collected in partnership with Embassy Suites Hotels
Thank Cyberstace73
Response from GaryB4362, General Manager at Embassy Suites by Hilton Louisville EastResponded 5 days ago

Dear Cyberstace73, I am so sorry that you stay was not what it should have been. We are typically better than this and I apologize we fell short during your time with us. Since your review was collected in partnership with Hilton, I have been...More

Reviewed 1 week ago

The staff was excellent and we enjoyed our stay very much. The hotel seemed a bit aged but well maintained. The complimentary breakfast was a great value with an amazing team working there each morning.

Review collected in partnership with Embassy Suites Hotels
Thank Vacation17294571167
Response from GaryB4362, General Manager at Embassy Suites by Hilton Louisville EastResponded 1 week ago

Dear Vacation, Thank you for posting a Trip Advisor review of your stay with us. Very happy to read you found our staff to be excellent and enjoyed our complimentary cooked to order breakfast. We look forward to seeing you again soon.

Reviewed 1 week ago

Restaurant staff and In-room dining staff went above expectations to make our 10 year old girls happy. Service was always quick and with a smile. Breakfast was adequate and had a friendly gentleman making omelets that the girls loved.

Review collected in partnership with Embassy Suites Hotels
Thank brittnic30
Response from GaryB4362, General Manager at Embassy Suites by Hilton Louisville EastResponded 1 week ago

Dear brittnic30, Thank you for sharing your experience with us. I am very happy to read that our Food and Beverage team exceeded your expectations. We look forward to a return visit in the near future.

View more reviews
About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Spa
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Hotel Style
Family
,
Onsen
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Onsen
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
150
Price range
US$ 140 - US$ 281 (Based on Average Rates for a Standard Room)
Also Known As
Embassy Suites Louisville
,
Louisville Embassy Suites
Location
United States > Kentucky > Louisville
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Onsen
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
150
Price range
US$ 140 - US$ 281 (Based on Average Rates for a Standard Room)
Also Known As
Embassy Suites Louisville
,
Louisville Embassy Suites
Location
United States > Kentucky > Louisville
Photos
Traveller (79)
Room & Suite (153)
Dining (31)
Pool & Beach (18)
Amenities (53)
Business Centre & Event Rooms (19)
Family and Play Areas (2)
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Questions & Answers
Ask a question
Janet W
30 June 2018|
Answer
Response from Erin F | Property representative |
I started at the Embassy in October of last year and the pet policy has been the same. As a brand, Hilton has not indicated that this will change and that we will continue to accept pets with the required pet deposit... More
0
Votes
mwoodall
10 October 2017|
AnswerShow all 3 answers
Response from jeneeo | Reviewed this property |
Yes I do believe so!
0
Votes
dogloverinwv
27 June 2017|
AnswerShow all 3 answers
Response from Linda H | Reviewed this property |
Not sure on an outside area for your own barbecue...you need to call the hotel on this one. All of the rooms are the same, we normally stay away from the elevators, quieter. No valet parking, parking is very close to the... More
2
Votes
Room Tips
"My wife and I always prefer the upper floors for scenic overlook, we had a view of a pond"
WALTS975
2 weeks ago
Read review
"Room 318 is quiet and comfy"
lakelizrd
9 Aug 2018
Read review
"All rooms overlook the beautiful common area where dining and bar are located. Some room views overlook..."
486lisabethb
22 Jul 2018
Read review
"don't be a white lady"
xMissKimx
21 Jul 2018
Read review
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