Hotel Genevieve

Hotel Genevieve

Lobby
Traveller (64)
Hotel Genevieve Rooms Grand King
Room & Suite (17)
Hotel Genevieve Bar Genevieve Beverages
Dining (14)

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About

4.5
#15 of 122 hotels in Louisville
4.9 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.6 of 5 bubbles
Value
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Good to know
HOTEL STYLE
Quaint
Charming
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Banquet room
Meeting rooms
Concierge
Gift shop
Wifi
Coffee shop
Restaurant
Breakfast available
Happy hour
Outdoor dining area
Wine / champagne
Rooftop bar
Outdoor fireplace
Outdoor furniture
Shops
24-hour front desk
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Sofa
Minibar
Bath / shower
Telephone
Wardrobe / wardrobe
Bottled water
Room types
City view
Non-smoking rooms
Suites

Location

730 E Market St, Louisville, KY 40202
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 80 out of 100
80
Louisville Muhammad Ali International Airport
103Reviews0Q+A19Room tips
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Detailed Reviews
christa t wrote a review Mar 2024
Indianapolis, Indiana62 contributions39 helpful votes
4.0 of 5 bubbles
Hotel Genevieve is stylish, funky, and friendly. The interiors are saturated in beautiful colors. Rooms and the lobby have an eclectic funky feeling that makes you feel right at home. It really gives you a boutique hotel experience in the fun and easily walkable Nu Lu neighborhood. Highlights for my weekend visit include the quality of the bed and linens, the beauty of the interior, and the friendly service and delicious drinks at both the rooftop bar and the speakeasy. It truly was one of the most comfortable beds I’ve ever slept in!! Based on weekend pricing for comparable hotels downtown (21C, Marriott Downtown) Hotel Genevieve was a bargain!

Based on the quality elsewhere in the hotel, the restaurant was a disappointment. We ate there for both lunch and dinner. Food is aggressively priced, but not quite up to scratch. My steak was overcooked and lukewarm, my toast was thin and tasteless. Service in the evening, for a $150 meal, was mediocre at best. An employee moved several table and chairs, sprayed chemicals on unused tables to clean them and then used a giant broom to sweep. The tables were empty and unused! Then, they started laying all the unused tables for breakfast the next day. We felt like they wanted us to leave. We were two feet away at 8pm on a Friday night!!!

I also must mention a strange phenomenon that caught us by surprise. We were in rooms on the 4th floor and were woken up on Sunday morning to the sounds of loud party music, peals of laughter and talking. We looked in the hallway, but everything was quiet. It was then we realized that the sound was carrying from the rooftop bar right through the vents!! It seriously sounded like the party (at 9am on the Sunday of Daylight Savings Time) was in the room next door. FYI Hotel Genevieve, if no one ever reported this to you.

Finally, the rooms are incredibly dark! Maybe I don’t fit the hotel demographic, but the bath lights were so dim I could not see to put my makeup on. The bedroom lights were funky, but more sculpture than function.
Read more
Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Genevieve, Innkeeper at Hotel Genevieve
Responded 15 Mar 2024
Hello Christa, Thank you for your detailed feedback regarding your recent stay at Hotel Genevieve. We truly appreciate your kind words about our aesthetic and welcoming atmosphere, as well as our comfortable beds and friendly service. It's wonderful to hear that you enjoyed many aspects of your visit. However, we're genuinely sorry to learn about your disappointing experience at our restaurant. Your feedback regarding the quality of the food and service is valuable to us, and we apologize for falling short of expectations. Rest assured, we will address these issues with our restaurant team to ensure improvements are made. We also apologize for the disturbance caused by noise from our rooftop bar reaching your room. We take noise complaints seriously and will look into ways to mitigate this issue to ensure all our guests have a peaceful stay. Regarding the lighting in the rooms, our design team is working toward upgrading all room lighting in response to guest feedback. Thank you again for sharing your experience with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.
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Natalie B wrote a review May 2023
Lafayette, Louisiana33 contributions12 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
I could not be more pleased with my stay at Hotel Genevieve. They were able to accommodate an early check in for us which was nice after a long flight. The decor is beautiful and everything is spotless. The rooms got cold and dark (by our choice of course) with the most comfortable beds providing great rest the couple of nights we were here. We checked out the hotel bar and the speakeasy as well as having dinner and breakfast at the restaurant, Rosettes. All were great. Every staff member we encountered was super friendly and provided great service. I would definitely stay here again and recommend to friends and family traveling to Louisville.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew Finney, General Manager at Hotel Genevieve
Responded 30 Jun 2023
Hello Natalie, Thank you for staying with us at the brand-new Hotel Genevieve. We are so delighted that you enjoyed your stay with us. We are so excited to present our exciting hotel and venues to Louisville. Thank you also for your kind words about our staff. Service is at the heart of everything we do, and it is gratifying to see that we really hit the mark during your stay. We certainly hope that you will visit us again soon.
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JosephatFremont wrote a review Aug 2023
Fremont, Ohio330 contributions139 helpful votes
4.0 of 5 bubbles
Hotel is beautifully decorated in a unique style. Staff friendly and quite ready to assist. Valet team, especially Jeff and Logan were Johnny on the spot with attention to our car. I liked the digital valet request. Very efficient.

The beds were very comfortable for our 4 night stay to see Louisville Ballet performance of Lady M as part of the Louisville Shakespeare Theatre Summer season at Central Park. So glad we had great accommodations for the stay.

Only issues were dim lighting in room and bathroom. For those of us over 55, brighter lighting would be appreciated. We had one bedside lamp blow a fuse Lodi g lighting in entire room. Maintenance appeared timely but the light never did work. Room darkening shades were PERFECT!

For those travelers interested in Exercise, there is no facility on site. There was also limited space for early morning connection with the office or business transactions.

The restaurant is AMAZING so do not forget to catch a couple of meals in this hidden gem. Also, in a real classy move, coffee is free in the attached retail store.

This stay was one of our better experiences in Louisville’s Nulu— Market street district. So many great shops, bars, tasting rooms and restaurants in easy walking distance.
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Use Valet to assure parking space, no easy public parking. Eat in the hotel restaurant....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew Finney, Guest Services / Front Office at Hotel Genevieve
Responded 7 Aug 2023
Hello Joseph, Thank you so much for taking the time to share your thoughtful experiences. We are so glad that you enjoyed your time at Hotel Genevieve. We are happy to be open and part of the NuLu neighborhood. We hope you will visit us again soon!
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David S wrote a review May 2023
New York City, New York55 contributions45 helpful votes
5.0 of 5 bubbles
I could not have been happier staying at Hotel Genevieve for a weekend stay. As a newer hotel, the design of everything is top-notch. The whole hotel still has the fresh smell and feel that you are the first to experience this little gem in Louisville. Check-in was a breeze with Andrew, who I later discovered to be the Assistant General Manager. It's not something you see every day, and his dedication to meeting his guests shows in his warm welcome. He was extremely helpful throughout my stay, and I could not have been more pleased with his level of service. He recommended the hotel restaurant (Rosettes), it could not have been a better choice. The ox tail (suggested) was out of this world. The room itself was exactly what you needed in comfort and style. This hotel spent much time on what is right for a guest and it shows in all details. This was my first time to ever visit Louisville and I never really thought much about it. After this experience, I will return and I will only return to Hotel Genevieve.
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Date of stay: May 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew Finney, General Manager at Hotel Genevieve
Responded 30 Jun 2023
Hello, Thank you for staying at Hotel Genevieve. It was such a pleasure to host you at our brand-new property. I am so glad to hear that we made your stay special, and that you enjoyed our delicious offerings in Rosettes. We hope that you will visit us again soon. Once you experience Louisville, you are certain to come back!
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Javid B wrote a review Nov 2023
1 contribution
1.0 of 5 bubbles
Rating: ⭐

My birthday stay at this place was a regrettable decision. Despite paying close to $300, my dad, who stayed next door, paid only $150. The promised speak-easy was closed, and the next morning, room service was nonexistent despite being listed as an option. Waiting 45 minutes for breakfast added to the disappointment. Attempts to reach the manager, Andrew, via email were futile with no reply. Overall, a terrible experience, and we won't be returning. I received the email address from the front desk and emailed the manager Andrew 2 times with no reply and even the other manager John about our experience. BEWARE OF STAYING HERE!
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Genevieve, Innkeeper at Hotel Genevieve
Responded 27 Feb 2024
Hello and thank you for bringing your concerns to our attention, and we sincerely apologize for the disappointment you experienced during your birthday stay. Your feedback is crucial in helping us address and rectify the issues you encountered. We regret any confusion regarding the room rates, and we understand the frustration this may have caused. We are actively reviewing our pricing policies to ensure transparency and fairness for all our guests. We also apologize for the closure of the promised speak-easy and the lack of room service during your stay. This is not reflective of the high standards we aim to maintain. Our management team is investigating these incidents to prevent similar occurrences in the future and ensure all listed amenities are available as promised. We are deeply sorry for the delay in breakfast service, and we understand how this added to your overall disappointment. We are actively addressing our service timelines to enhance the guest experience. Regarding your attempts to contact us, and the lack of response, we sincerely apologize for any inconvenience. We are investigating the communication breakdown and will ensure that our management team is more responsive to guest concerns in the future. We appreciate your candid feedback and the opportunity to address these issues directly. Once again, we apologize for falling short of your expectations, and we hope to have the chance to regain your trust in the future.
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Excursion369117 wrote a review Oct 2023
1 contribution
5.0 of 5 bubbles
My wife and I decided to have a date night away from the kids. So we decided to check out the new swanky Hotel Genevieve in downtown Nulu. Our checkin at the hotel was seamless and the staff was professional and kind. The overall decore and vibe is just un comparable. It definitely doesn’t make you feel like you were in Louisville Kentucky. The rooms are beautiful and OMG the bathrooms are marvelous. We had dinner on the rooftop where we split five appetizers and around of drinks while watching the sunset over the city. Nothing short of a perfect dining experience. The next morning we had breakfast downstairs in what made us feel like we were eating breakfast in France. Whoever designed the hotel should get the Nobel peace prize because the details will make you want to stand up and applaud. Thank you to the Management (especially the very hospitable GM Mr. Fields) and the rest of the staff for a night we will never forget. Needless to say, we will be back. Cheers!
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Date of stay: October 2023Trip type: Travelled with family
Room Tip: Checkout the speakeasy! It is discreetly located in the market behind a door that appears to be a...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew Finney, Guest Services / Front Office at Hotel Genevieve
Responded 8 Feb 2024
Thank you so much for taking the time to share your thoughtful feedback about your experience staying with us. We are so glad you chose Hotel Genevieve for this child-free getaway. The design and decor here at Hotel Genevieve truly are magic, and we are so delighted that it transported and inspired you. We cannot wait to welcome you back on your next visit!
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dpuck1998 wrote a review Sept 2023
Michigan386 contributions193 helpful votes
3.0 of 5 bubbles
The room was gorgeous, the location is very nice and we had a great stay, almost. When we checked in with the valet we let them know we had to leave at 630 am. They said they would leave the car out front and the key at the front desk. We stopped at the front desk at 615 and we were greeted with a look of terror. Our car was NOT out front and we were told they could not get into the valet room as it was locked. The person at the front desk tried several key cards and the said the lock was 'broken/battery dead' and they had to call maintenance to get in, would be 45 mins at best. This was unacceptable and we made that clear. They then got on the phone for 20-30 mins before trying several more key cards (even though we were told the battery was dead) until finally they found a key card that worked (even though we were told the battery was dead). They handed us our key and told us to take a walk with the security staff to get to our car. I then had to ask if they were going to remove our Valet fee and was told 'oh, yes I will do that' Our card showed as pending with the valet amount still attached and it was two phone call to get it removed finally. I should not have to ask to have it removed, let alone call twice after the poor communication by staff and making us over 30 mins later to work that morning, to get the fee removed and no other compensation offered for our troubles. Shame, a nice hotel but poor staff and dishonest/misleading reasons for the problem have soured us.
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Date of stay: September 2023
2.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Genevieve, Innkeeper at Hotel Genevieve
Responded 27 Feb 2024
Hello, and thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent stay. We truly appreciate your compliments on the room and the location, and we are disappointed to hear that your overall experience was marred by the handling of the valet issue. We want to express our deepest apologies for the delay and frustration caused by the difficulty accessing the valet room. This falls short of the high standards we strive to maintain, and we understand the impact it had on your schedule. After investigation, our door locks flash yellow if the battery is dead, or if they key being used is deactivated or demagnetized, causing the trouble in troubleshooting. Your concerns have been brought to the attention of our management team, and we are taking immediate steps to address the communication breakdown and ensure that such incidents are avoided in the future. We value your feedback and the opportunity to make things right. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future. Thank you for bringing these matters to our attention, and we look forward to the possibility of serving you better in the future.
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Justine B wrote a review Oct 2023
1 contribution2 helpful votes
5.0 of 5 bubbles
Can't say enough good things about this hotel! My wife, daughter, and I stayed here on a road trip as we were passing through Louisville. Not only does Hotel Genevieve have a great location right in NuLu, it's also gorgeously decorated with amazing attention to detail. Everything in our room was fantastic from the design to the well appointed mini bar. We only wish we were staying longer. Also, a shoutout to the GM Andrew Finney and all of the Hotel Genevieve staff. We can't wait to be back!
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Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Genevieve, Innkeeper at Hotel Genevieve
Responded 11 Feb 2024
Justine, thank you so much for taking the time to share this kind and thoughtful review. We are so glad that you chose and thoroughly enjoyed Hotel Genevieve for this visit. We certainly hope that you find yourself driving through Louisville again soon so that we can welcome you back for another great stay!
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Erin S. wrote a review Dec 2023
Louisville, Kentucky4 contributions
5.0 of 5 bubbles
We held a surprise engagement party for our best friends. We arranged a hotel block and section off part of the upstairs bar area for a surprise party of 50+ people, including the terrace which overlooked the city of Louisville. Not only were the views incredible, the heaters warmed the terrace, the service of the bar and wait staff was top-notch, the drinks were great, and the food was incredible.

Regarding our stay, our friends booked the gorgeous suite, overlooked Market Street, and provided a great view of the city. Spacious and very comfortable beds. Others rented regular rooms and they were very quiet, and cozy.

The location was superb. There is a liquor store next door, plenty of restaurants within walking distance, a nightclub next door, and a karaoke bar across the street. While there were many things around the hotel, the hotel was quiet and so nice!

Check-in was easy and valet was a great $35. Much cheaper than many of the other hotels in the downtown Louisville area.

The only things to note were there weren't any steamers or irons in the hotel rooms or additional perks for a boutique hotel, however, they did provide Bluetooth stereos.
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Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Genevieve, Innkeeper at Hotel Genevieve
Responded 27 Feb 2024
Thank you for choosing to celebrate such a special occasion with us and for sharing your fantastic experience! We are thrilled to hear that your surprise engagement party for your best friends was a success and that you enjoyed various aspects of your stay. It's wonderful to know that the rooftop terrace and its beautiful views of the city added to the charm of the event. We're delighted that the heaters on the terrace kept everyone comfortable, and the top-notch service from our bar and wait staff, along with great drinks and incredible food, contributed to a memorable celebration. We're also pleased to hear that your friends enjoyed one of our fantastic suites. We strive to provide a comfortable and enjoyable experience for all our guests, and we're glad the spacious and cozy accommodations met your expectations. Your comments about the superb location, ease of check-in, and the value of valet parking are greatly appreciated. We understand your feedback about the lack of steamers or irons in the rooms, and we'll certainly take this into consideration for future improvements. We're glad you found the Bluetooth stereos provided as a nice touch. Thank you for your positive review, and we look forward to welcoming you back for future celebrations or stays!
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Annelise D wrote a review Jul 2023
1 contribution
5.0 of 5 bubbles
My stay at Hotel Genevieve was so perfect that I truly wanted to stay another night. Every detail from the lighting, to the quality of the furniture and art was exceptional. The room was so fun and cozy and the bathroom made you feel like you were in an architecture digest shoot. The folks at the front desk were cheerful and professional and Jeff from valet was very quick and accommodating. Rosette was a perfect place to snag breakfast before venturing out (the bacon and banana bread were out of this world)! I would 100% go out of my way to stay at this hotel again. Thanks for a wonderful stay!
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Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Do the valet, it’s worth it! And don’t skip on Rosette, amazing atmosphere and food!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew Finney, Guest Services / Front Office at Hotel Genevieve
Responded 7 Aug 2023
Hello Annelise, We sincerely appreciate you taking the time to write this kind review. We are delighted to hear that you had an amazing experience at Hotel Genevieve. We so look forward to welcoming you back on your next visit!
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jolie h wrote a tip Mar 2024
1 contribution1 helpful vote
5.0 of 5 bubbles
"Remember to ask to get your room cleaned because they won’t do it unless you ask but when you do they get right on it. "
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Lexy L wrote a tip Mar 2024
Carbondale, Illinois2 contributions
5.0 of 5 bubbles
"The only thing is the rooms don’t have a lot of lighting. So girlies, pack a makeup mirror :) "
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Amanda H wrote a tip Jan 2024
1 contribution1 helpful vote
5.0 of 5 bubbles
"We love this hotel, but it’s definitely more for rest than work. The hotel restaurant is great for meetings, but the rooms don’t have desks"
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Vacationer686450 wrote a tip Jan 2024
1 contribution
2.0 of 5 bubbles
"See review"
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RICHKEL123 wrote a tip Jan 2024
Louisville, KY2 contributions1 helpful vote
4.0 of 5 bubbles
"No pool"
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PRICE RANGE
₹13,786 - ₹21,305 (Based on Average Rates for a Standard Room)
LOCATION
United StatesKentuckyLouisville
NUMBER OF ROOMS
122
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOTEL GENEVIEVE (Louisville) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Hotel Genevieve
Which popular attractions are close to Hotel Genevieve?
Nearby attractions include Muth's Candies (0.2 km), Thomas Edison Butchertown House (0.3 km), and NoraeBar (0.05 km).
What are some of the property amenities at Hotel Genevieve?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Genevieve?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at Hotel Genevieve?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Genevieve?
Yes, valet parking is available to guests.
What are some restaurants close to Hotel Genevieve?
Conveniently located restaurants include Mayan Cafe, Feast BBQ, and Royals Hot Chicken.
Are pets allowed at Hotel Genevieve?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Genevieve offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to Hotel Genevieve?
Many travellers enjoy visiting Conrad-Caldwell House Museum (Conrad's Castle) (3.4 km), Churchill Downs (6.0 km), and Farmington Historic Plantation (7.4 km).
Does Hotel Genevieve have any great views?
Yes, guests often enjoy the city view available here.
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