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Courtyard Louisville Airport

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Courtyard Louisville Airport
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229 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Louisville Airport
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Showing 229: English reviews
Virginia Beach, Virginia, United States
Reviewed 8 September 2015

I was a little concerned about the hotel after reading some of the reviews. We checked in no problem and enjoyed our stay. The staff was friendly, the room was adequate, and the hotel was nice. Our 9 yr old loved the pool, small, but kept him entertained. I enjoyed the fitness center with the free weights and cardio machines....

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Helpful?
Thank Karen B
Michael G, General Manager at Courtyard Louisville Airport, responded to this review

Thank you for taking the time to share your comments. We appreciate you deciding to stay with us and are glad that you enjoyed your time here. We strive to provide an excellent experience for every guest and hope that you found this to be the case. On a future trip, should our Bistro be closed when you are ready...

Houston, TX
Reviewed 18 August 2015 via mobile

I stayed for one night before flying out of Louisville airport in the early morning of August 14. My stay was very pleasant. Room was nice and I did not experience any noise issue as some other reviewers expressed. The front desk lady was very friendly and even gave me a complimentary breakfast coupon when I asked about breakfast (I...

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Helpful?
Thank tourist69
Michael G, General Manager at Courtyard Louisville Airport, responded to this review

Thank you for choosing our hotel. We appreciate your fantastic review and are so happy to hear that you had an excellent stay with us. We are very fortunate to have such a convenient location to a large number of area attractions. Thanks again for staying with us and we hope to welcome you back again soon!

Carol Stream, Illinois
Reviewed 10 August 2015

Stayed here the night of 8/2. This hotel used to be our choice when staying in Louisville to visit family and friends. Quality has gone downhill. Beds were too soft, toilet seat was loose, AC unit was noisy, tub drain was broken off but left in the tub, and the pool was closed as the staff could not get the...

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Helpful?
Thank Lippymatty
Michael G, General Manager at Courtyard Louisville Airport, responded to this review

We appreciate you choosing Courtyard by Marriott and your time in sharing your feedback. Please forgive us for falling short of an excellent stay during this visit. Excellence at every turn is what our team strives for and our guests have come to expect. We are continually making updates to our hotel and rooms. We also have a maintenance program...

Reviewed 6 August 2015 via mobile

Lobby looks nice, but that's the best I can say. Our room was not at all what I had expected. Too small, and they offer no roll out beds! We thought there was a complimentary breakfast, which we found that there was not, when we approached the counter... I stated, 'we'll just grab something later', and the attendant said, "...

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Helpful?
Thank Jennifer J
Michael G, General Manager at Courtyard Louisville Airport, responded to this review

Thank you for taking a moment to provide your feedback following your stay. We apologize for not exceeding your expectations during this visit. I will certainly follow up to ensure that our team is better prepared to answer questions and guide our guests experience. We do have in many rooms, a sleeper sofa, but unfortunately fire code does not permit...

Rancho Cucamonga, California
Reviewed 24 July 2015 via mobile

This hotel is close to the airport in which there is also a UPS hub that results in constant jet engine noises ALL night long. Therefore if you want a good nights sleep do not stay at any hotel that is close to this area/airport. Rooms were average, seems like an older property based on the style of rooms.

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Helpful?
Thank Tom R
rriley362, Manager at Courtyard Louisville Airport, responded to this review

Thank you for staying with us and for taking a moment to write about your experience. We are glad that you found the location convenient and hope that you enjoyed your experience overall. I'm very sorry to hear of the noise issues experienced. We have recently ordered some sleep kits for any light sleepers who may desire them. We would...

Fitchburg, Massachusetts
Reviewed 20 July 2015

Hotel was very clean. Staff was extremely courteous and helpful and with a late check-in, the person at the front desk was very friendly and helpful. Plus, the location is around the corner from the Kentucky Exposition Center, which is where I needed to be for the week. Plan to stay there next June, if possible.

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Helpful?
Thank Diane S
Michael G, General Manager at Courtyard Louisville Airport, responded to this review

Thank you for taking a moment to share your invaluable feedback. We are delighted to hear that you had an excellent experience during your recent stay with us. Our team works very hard to provide this experience and I will certainly pass on your comments. We agree that our location makes us a great hotel for those travelling to the...

Marietta, Georgia, United States
Reviewed 19 July 2015 via mobile

We always stay at Marriott properties while traveling but this one was not up to par. Staff was super friendly but the rooms need to be updated. Lobby looked updated but restroom was very dirty. We did check in pretty late at night so hopefully that was the reason for the dirty restroom. Location was convenient but I may think...

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Helpful?
Thank Tammy F
Michael G, General Manager at Courtyard Louisville Airport, responded to this review

Thank you for choosing our hotel and for taking the time to share your feedback. Please forgive us for not exceeding your expectations when it came to hotel cleanliness. We are happy to hear that you found our team to be so friendly, but we do not expect to fall short of excellent in any part of a guest's stay....

Reviewed 18 July 2015 via mobile

Staff is friendly, very clean rooms and the beds are so comfortable. Stayed 4 nights for a business trip. Very convenient to downtown. This hotel is located right behind the Kentucky Kingdom amusement park.

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Helpful?
Thank Rebecca B
Michael G, General Manager at Courtyard Louisville Airport, responded to this review

Thank you for the fantastic review! It was our pleasure to host you and we greatly appreciate you choosing our hotel. We are glad to hear that you found our location so convenient and that our hard working team succeeded in providing you with a "perfect stay!"

Harrisburg, Pennsylvania
Reviewed 5 July 2015

From the Check-in attendant through the check-out the Courtyard by Marriott Louisville Airport was a more than satisfying experience. The only thing I would improve in the hotel was the "gift shop" area for snacks and forgotten travel items was really small and understocked by way of variety. The only downside is that, while I knew it was right by...

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Helpful?
1Thank Dave D
Michael G, General Manager at Courtyard Louisville Airport, responded to this review

Thank you for staying and for taking the time to share your review. We are elated that you found our hotel and team a great fit for you and it was an honor to host you! We do have a huge demand for our small market and continually update our offerings to ensure the most sought after items are available....

Berkley, Massachusetts
Reviewed 1 July 2015 via mobile

My son and I stayed during SkillsUSA at the Expo. The staff were very friendly and helpful. The rooms, lobby, and pool were nice and clean. The beds were very comfortable. Loved having a refrigerator in the room. It helped save money on meals.

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Helpful?
Thank pcollier28
Michael G, General Manager at Courtyard Louisville Airport, responded to this review

Thank you for taking some time to write this fantastic review! We enjoyed hosting the Skills USA group and are excited for next year's competition. We appreciate you choosing our hotel and hope to see you again when your travels bring you back to the Derby City!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Louisville Airport

Address: 819 Phillips Lane, Louisville, KY 40209
Region: United States > Kentucky > Louisville > South Side
Price Range: ₹ 7,460 - ₹ 23,254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Louisville Airport 3*
Number of rooms: 150
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Also Known As:
Courtyard By Marriott Louisville Airport Hotel Louisville
Louisville Marriott
Louisville Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Louisville Airport staff and other travellers.
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Questions? Get answers from Courtyard Louisville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was on the 6th floor facing the road. I had no issues with aircraft noise”
 of 5 bubbles MSM19, 15 Dec 2016 | Read review
“Well almost quiet except when UPS and FEDEX planes were taking off in the early hours.”
 of 5 bubbles RVT49, 1 Nov 2016 | Read review
“The staff really means it when they say they are there to make your stay great. Don't hesitate to take advantage of their hospitality.”
 of 5 bubbles paulwL6711KL, 25 Sep 2016 | Read review
“Pick a room facing the back of the hotel.”
 of 5 bubbles Tvsalesman, 23 Sep 2016 | Read review
“Second floor - room 211 is spacious”
 of 5 bubbles thact, 26 Jul 2016 | Read review
5 of 5