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Courtyard Louisville Airport

Booking.comUS$ 117*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Courtyard Louisville Airport
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240 Reviews from our TripAdvisor Community

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Showing 240: English reviews
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Orlando, Florida
Reviewed 2 days ago NEWvia mobile

Nice lobby, but rooms definitely need an upgrade. Big thanks to Ambia (front desk) for doing a perfect job!!! She does everything she can to provide a perfect stay for her guests. Breakfast buffet would be nice.

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Helpful?
Thank ATPCFI
Alexandria, Virginny, USandA
Reviewed 2 days ago NEW

Overall, this place is in pretty good shape for a hotel located within throwing distance of the KY fairgrounds, the Kentucky Kingdom theme park, the international airport, and the Executive Strike and Spare Family Fun Center, with Churchill Downs and UL all of two miles away. It was clear that this hotel gets some use, from the chipped paint and...

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Helpful?
Thank rugby007
Winfield, West Virginia
Reviewed 2 weeks ago via mobile

We stay every year for the World's Championship Horse Show! The staff is amazing with attention to detail. We have stayed 5 years in a row! The hotel is extremely clean and the coffee shop is fantastic!

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Helpful?
Thank 1894andy
St. Paul
Reviewed 2 weeks ago via mobile

Believe the reviews that said this place needs to be updated...it does! Lobby nice but rooms are outdated. I wish I would have read the reviews. The gentlemen working breakfast was a nice guy but it seemed they could use an extra person to run food.

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Helpful?
Thank BriN188
Reviewed 3 weeks ago

This is a nice location with easy access to the highways and of course the KY Kingdom is nearby. The staff here is great and always helpful but the rooms are starting to show their age. The bar/food area is clean and provides good service.

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Helpful?
Thank Joe L
Harleysville, Pennsylvania
Reviewed 4 weeks ago via mobile

Arrived around 4:45 to 5 groups of people waiting at the front desk. Immediately was informed one of the two computers were down and they apologized. After about 10 minutes, finally my turn to check in. Was now informed there were no king rooms available at the moment and it would be 20-30 minute wait. Told them I had a...

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Helpful?
Thank wildryd
Patricia L, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear Wildryd, Thank you for taking the time to respond to the survey regarding your stay at our hotel. I wanted to write and personally apologize for the challenges you had during check in (due to a computer was down.) I will share these comments with my front desk team, in an educational and constructive manner, so that we may...

Alameda, California
Reviewed 19 April 2017

The Courtyard got off to a good start when the front desk authorized a cab to pick us up from a late night arrival and the shuttle driver was on break. I thought hurrah, employees are given authority. I realized we would have airport noise but the Fedex and UPS flights out between 11 and midnight were more noisy than...

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Helpful?
Thank lancereyn0
Patricia L, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Thank you so much for taking time to fill out the survey and providing your feedback. I want to sincerely apologize for the lack og coffee in the room and the services that you had experienced during your stay at our property. I am not going to make any excuses or try to explain what happened, I know nothing that...

Reviewed 10 April 2017 via mobile

My husband, myself and our 3 kids stayed 3 nights at this hotel. Our business partner also rented a room here as well. First off we left Ohio at 7 pm on a Thursday with a 7-8 hr drive ahead of us and a 4, 8 and 14 year old in tow. We arrived at 2 am tired and grumpy....wait...

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Helpful?
Thank Abby Y
Patricia L, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear Abby Y, Thank you so much for taking time to fill out the survey and providing your feedback. I am pleased to hear that you were able to enjoy quite an array of our hotel's amenities and had a great experience in Louisville! I have brought the issue with the treadmill to my Chief Engineer and he has addressed...

Reviewed 8 March 2017 via mobile

Like everyone else has said, nice people, but what a beat up hotel. The room smelled musty, outside windows were coated with filth, and the walls had paint splotches where it had been repaired. Come' on, they really couldn't paint the entire wall, or wash an outside window? Complacency...or laziness?

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Helpful?
Thank Brian D
Winona, Minnesota
Reviewed 5 March 2017

Disappointed to not have any follow up from management after leaving a survey review on their website. The most frustrating part of our week in Louisville was the inefficiency of the shuttle. The farm show is understandably a busy time, which is all the more reason to have more than one shuttle like the competitors in the area. The driver...

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Helpful?
Thank timk720

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Louisville Airport

Address: 819 Phillips Ln, Louisville, KY 40209-1329
Region: United States > Kentucky > Louisville > South Side
Price Range: ₹ 7,785 - ₹ 14,143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Louisville Airport 3*
Number of rooms: 150
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Also Known As:
Courtyard By Marriott Louisville Airport Hotel Louisville
Louisville Marriott
Louisville Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Louisville Airport staff and other travellers.
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Questions? Get answers from Courtyard Louisville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a little bit more quiet, ask for a room at the back of the hotel.”
rugby007, 25 May 2017 | Read review
“Don't stay here”
lancereyn0, 18 Apr 2017 | Read review
“My room was on the 6th floor facing the road. I had no issues with aircraft noise”
MSM19, 15 Dec 2016 | Read review
“Well almost quiet except when UPS and FEDEX planes were taking off in the early hours.”
RVT49, 1 Nov 2016 | Read review
“The staff really means it when they say they are there to make your stay great. Don't hesitate to take advantage of their hospitality.”
paulwL6711KL, 25 Sep 2016 | Read review
5 of 5
Booking.com
US$ 117* /night
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Prices are for 1 room, 2 adults
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