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Courtyard Louisville Airport

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Courtyard Louisville Airport
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230 Reviews from our TripAdvisor Community

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Showing 230: English reviews
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Plymouth, Minnesota
Reviewed 5 days ago NEWvia mobile

I have stayed at a lot of Courtyard's but this hotel needs work. The staff is nice and it's convenient but that's about it. Rooms are in need of paint. Bathrooms have mold and the bedding smells. I expect more out of Marriotts.

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Helpful?
Thank Davis51
Bagdad, KY
Reviewed 2 weeks ago

We stayed there before an early departure on vacation to ensure we made our 6 AM flight. This hotel is clean, updated, and exceptionally convenient to the airport. A surprise bonus was that the hotel features 24/7 transportation to the airport, and even called a taxi since we left before the shuttle service started. And paid for it. If you're...

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Helpful?
Thank cindy_weinmann
Galveston
Reviewed 3 weeks ago

I love this hotel! We have stayed here twice for the horse show, and we are staying there again this summer. It is relaxed, clean, and easy to get to. The hotel staff are accommodating and easy to work with. The driver takes me over to the fair grounds and drops me off at my barn so that I don't...

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Helpful?
Thank Anne L
William G, General Manager at Courtyard Louisville Airport, responded to this review

Anne L, Thank you so very much for the fantastic review of our hotel! We greatly appreciate it and look forward to having you back with us again and again!! I know our drivers will also appreciate your kind words. Have a great day!

Lewis Center, Ohio
Reviewed 3 weeks ago via mobile

The hotel was exactly what characteristics I'm looking for while out in business. Clean, quiet, affordable. This location is particularly nice as it is very close to the airport but you cannot hear the planes

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Helpful?
Thank George S
William G, General Manager at Courtyard Louisville Airport, responded to this review

George S, Thank you for your review! I'm grateful we were able to provide the experience you were looking for on your business travels! We hope to have you back again soon!

Kansas City, Missouri
Reviewed 19 January 2017 via mobile

Hotel was decent. Rooms a little warn out, but friendly and nice staff. I had an issue with the heater and got service right away and then moved my room. Bistro is pricey for meals and extremely slow. Tuesday and Wednesday morning 1 person running it. Finally 2 people on Thursday but they weren't focused on service! I don't think...

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Helpful?
Thank KStaterinMO
William G, General Manager at Courtyard Louisville Airport, responded to this review

Dear KStaterinMO, Thank you very much for taking the time to review our hotel regarding your recent visit. Thank you so much for the positive feedback regarding the staff and the speed in which your maintenance request was handled. We always appreciate hearing feedback like this! I do apologize that your stay was not exceptional due to the speed of...

Frankenmuth, Michigan
Reviewed 15 December 2016

Loved my room. Bed was comfortable. Pillow selection was good. Room was spotless. The cleaning staff were very personable and well attending to detail. The value was excellent. This hotel has been recently remodeled and I don't think you could go wrong by staying here. It is close to the airport, but also centrally located for access to all areas...

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Helpful?
Thank MSM19
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear MSM19, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Safe Travels, Michael

Warrenville, Illinois
Reviewed 16 November 2016

Hilton Garden Inns and Courtyards by Marriott are my two lodging preferences. But I doubt I will be booking at this one again any time soon. I do not know what the issue is, but it seems as though the staff was untrained. When I checked in - that was a struggle. The restaurant was out of many of the...

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Helpful?
Thank Brian J
William G, General Manager at Courtyard Louisville Airport, responded to this review

Dear Brian J, Thank you for taking the time to review our hotel regarding your recent stay with us. We greatly appreciate the feedback! I would like to apologize that elements of your stay were not exceptional and I assure you we will use this feedback to focus on improving in those areas. I hope you will consider trying us...

Westminster, Maryland
Reviewed 10 November 2016

I was greeted by a courteous front desk, was pleased with a room that was nicely decorated and a particularly comfortable bed. The room was spacious. The one downfall was the room temperature was difficult to regulate and the thermostat was not cooperative. Also, the buffet breakfast was WAY overpriced.

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Helpful?
Thank Jeff M
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

While I was happy to hear that you enjoyed your stay, I was disappointed to read your that you experienced an issue in your room and I hope that this did not leave a negative impression on you. We hope to welcome you back again soon! Safe Travels, Michael--GRM

Las Vegas, Nevada
Reviewed 1 November 2016

Flew in for a funeral over the weekend. Courtyard is about 5 minutes or less from airport. Easy in and out. Hotel staff very professional and pleasant. Rooms clean as one would expect. There must be some theme park near by as you can see the track for a roller coaster type ride. Time did not permit checking it out....

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Helpful?
Thank RVT49
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Thank you for your awesome four-star review. We are glad you enjoyed out location. I am sorry to hear about your loss. Please join us again under better circumstances and hopefully we can earn that coveted fifth star. Safe Travels, Michael

Saddle Brook, New Jersey
Reviewed 29 October 2016 via mobile

Stayed 6 days, I'm one of those people who get irritated when someone looks at a text when attending me!!!! They should ban personal cellphone use during work hours!!! The coffee bar was not open at 6:30 and I had to go to a gas station to get my fix😔. Bartender was good. All in all just ok.

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Helpful?
Thank Roberto R
William G, General Manager at Courtyard Louisville Airport, responded to this review

Dear Ramosr1974, Thank you so much for reviewing our hotel regarding your recent stay with us. I am sorry your stay was not exceptional in every way but I greatly appreciate you taking the time to provide very valuable feedback. Thank you for your positive feedback regarding our bartender as well. I have shared your comments with our desk and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Louisville Airport

Address: 819 Phillips Lane, Louisville, KY 40209
Region: United States > Kentucky > Louisville > South Side
Price Range: ₹ 7,621 - ₹ 22,530 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Louisville Airport 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Courtyard By Marriott Louisville Airport Hotel Louisville
Louisville Marriott
Louisville Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Louisville Airport staff and other travellers.
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Questions? Get answers from Courtyard Louisville Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was on the 6th floor facing the road. I had no issues with aircraft noise”
 of 5 bubbles MSM19, 15 Dec 2016 | Read review
“Well almost quiet except when UPS and FEDEX planes were taking off in the early hours.”
 of 5 bubbles RVT49, 1 Nov 2016 | Read review
“The staff really means it when they say they are there to make your stay great. Don't hesitate to take advantage of their hospitality.”
 of 5 bubbles paulwL6711KL, 25 Sep 2016 | Read review
“Pick a room facing the back of the hotel.”
 of 5 bubbles Tvsalesman, 23 Sep 2016 | Read review
“Second floor - room 211 is spacious”
 of 5 bubbles thact, 26 Jul 2016 | Read review
5 of 5