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Residence Inn Louisville Northeast

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Traveller (19)
Room & Suite (15)
Dining (4)
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Overview
  • Excellent62%
  • Very good27%
  • Average6%
  • Poor4%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
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Additional information
Offers from Residence Inn Louisville Northeast
Special Offer: Member Rates
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Offers from Residence Inn Louisville Northeast
Special Offer: Member Rates
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (176)
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Traveller rating
107
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11
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2
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LanguageEnglish
107
46
11
8
2
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All reviewsbedroom suitemeijer grocery storehome away from homehot and cold selectionsshopping and restaurantsenjoyed the free breakfastwithin walking distancefull kitchenspent nights herelaundry roomoatmealmorning breakfasthot tubfront desk staffother gueststhe rooms were nicecommon areas
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61 - 65 of 174 reviews
Reviewed 23 March 2015 via mobile

We stayed here on March 21, 2015 just for a small get away with our 9 year old girls. I read the reviews on trip advisor & decided we'd give a shot. This place is NOT outdated & the halls DO NOT smell like smoke....More

Thank AnnOakes
Response from Angela K, General Manager at Residence Inn Louisville NortheastResponded 28 March 2015

Thank you so much for taking the time to give your feedback on our hotel. It is very much appreciateed! I'm so glad you enjoyed your getaway and had a great stay. I will be sure and pass your compliments to our staff as we...More

Reviewed 17 March 2015

My plans changed the day of my stay and I was hoping to cancel the room and not be charged. After years of staying at Marriott properties and enjoying my stay this is the first time this has been a problem. The hallways smelled like...More

Thank Kapmandu63
Response from Angela K, General Manager at Residence Inn Louisville NortheastResponded 18 March 2015

I'm sorry that you feel as though our management is not there to make the customer happy. Our guests are our top priority and we always do what we can to accomodate their needs. As of this past January 1st, all Marriotts did implement a...More

Reviewed 14 March 2015 via mobile

I recently relocated to the area and stayed at this hotel for two weeks. My overall experience was excellent the hotel is clean, the staff is friendly in the morning breakfast has plenty of choices. I truly felt like it was a home away from...More

1  Thank mexsunshine
Response from Angela K, General Manager at Residence Inn Louisville NortheastResponded 16 March 2015

Thank you so much for taking the time to give your feedback on our hotel! I'm so happy to hear that you had a great stay with us as that is exactly what we strive for...to be your home away from home. We hope you...More

Reviewed 4 March 2015 via mobile

Can't say enough about the prompt, personable and friendly service by the staff. Customer service is priority with me and management is fortunate to have this staff who were on top of every need and issue -- from maintenance to front desk to breakfast-- excellent....More

1  Thank The4thJudge
Response from Angela K, General Manager at Residence Inn Louisville NortheastResponded 16 March 2015

Thank you so much for your great feedback on our hotel! Even though you stayed during a freezing time in our city, I'm glad that didn't detract from your stay. I will be sure and pass on your compliments to our staff as they work...More

Reviewed 25 January 2015

As we were checking in, we learned that this property is undergoing some (apparently, much needed, based on other reviewers' comments) renovations. I do not believe that we were informed prior to our arrival that the hotel would be under renovation during our stay -...More

2  Thank jeffsm5111
Response from Angela K, General Manager at Residence Inn Louisville NortheastResponded 26 January 2015

Thank you so much for your feedback. I do apologize if our current renovations impacted your stay in any way. With our normal breakfast area under construction and not having a meeting room, using a guest suite for our breakfast was the best option we...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Meeting Rooms
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 117 - US$ 210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Louisville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 117 - US$ 210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Louisville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (19)
Room & Suite (15)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Mattie K
29 October 2014|
AnswerShow all 3 answers
Response from judie210 | Reviewed this property |
If you haven't call the Hotel directly, do so and see if they have rooms. Keep doing that. People cancel. Or go on priceline and see if they have and rooms at that property. If not , don't know why you cant squeeze on more... More
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Votes
Room Tips
"location busy/active due to sports teams staying. good location for sports teams traveling."
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"Any room is really nice!"
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"Upper levels so you are not subjected to barking dogs"
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"We chose a ground room floor on the back side of the hotel for ease and quiet."
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