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Residence Inn Louisville Northeast

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Residence Inn Louisville Northeast
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154 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Louisville Northeast
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Showing 153: English reviews
Reviewed 4 July 2016 via mobile

Nice hotel. Very clean. Great breakfast. Made reservations online for a 2 bedroom suite. But when we arrived we were told there was a system error and there were no 2 bedrooms. Other than my children having to share a sofa, our stay was very nice.

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Helpful?
Thank Christina L
Angela K, General Manager at Residence Inn Louisville Northeast, responded to this review

Thank you for staying with us and leaving your feedback. I'm so sorry that there wasn't a two bedroom suite available when you arrived. We did have an issue with our reservation system that has since been resolved. I am glad to hear you still had a nice stay. We hope to see you and your family back again!

Nashville, Tennessee
Reviewed 1 July 2016 via mobile

My wife and I have been in Louisville for the last week and have stayed here ever night. Rooms are clean, staff great to work with. We are on first floor and view out windows is nice, big trees lots of shade and privacy.

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Helpful?
Thank 0826Jerry
Angela K, General Manager at Residence Inn Louisville Northeast, responded to this review

Thank you for staying with us! I'm glad to hear you and your wife enjoyed our hotel and hope we see you again when your travels bring you to Louisville!

North Palm Beach, Florida
Reviewed 25 June 2016 via mobile

Stayed over night on the way to St. Louis. Called the hotel's listed phone number, but was connected to central reservations, which is outsourced and found it most difficult to understand the heavily accented operator. When we arrived, the room we requested (two queen beds) was not what we were given (king bed and sleeper sofa in ADA room) forcing...

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Helpful?
Thank ClevelandJane
Angela K, General Manager at Residence Inn Louisville Northeast, responded to this review

Thank you so much for leaving your feedback on your recent stay. I'm glad to hear you enjoyed your suite. Unfortunately, only our 2 bedroom suites have 2 queen beds so I'm sorry your request for 2 beds couldn't be met. All studio and one-bedrooms have 1 queen and a sleeper sofa. I do hope you will stay with us...

Reviewed 22 June 2016 via mobile

As always the group at this Residence Inn did a fantastic job. Starting with Marsha the Sales Manager to the front desk to housekeeping everyone is friendly and does their job very well. The Penthouses have two separate bedrooms which is great.

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Helpful?
Thank Greg T
Georgia
Reviewed 18 May 2016

We were in Louisville for our granddaughter's graduation from the U. of Louisville and stayed there on Friday and Saturday nights. We had a two bedroom suite; each bedroom has a queen bed and its own bath. Everything was very clean and has been updated since we last stayed there. This visit was far more expensive than our past visits...

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Helpful?
Thank catheaven14
Angela K, General Manager at Residence Inn Louisville Northeast, responded to this review

Thank you for taking the time to leave your feedback on your recent stay. We were glad to have you back again. You'll be glad to hear that the Residence Inn Breakfast is being re-freshed with more variety and great choices starting in July. We look forward to seeing you again and getting your feedback on the new options!

Louisville
Reviewed 22 April 2016 via mobile

Stayed at this property recently for a week. I must say it has a great feel to it with the rooms being like small apartments. Comparable to a studio, with a full size fridge, microwave and even dishwasher. All awesome stainless steel appliances. Pots and pans, utensils. The sofa was comfortable and roomy. The bedding superb, comfy pillows. The free...

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Helpful?
Thank Justin L
Angela K, General Manager at Residence Inn Louisville Northeast, responded to this review

Thank you for spending your week with us! I'm so glad to hear that you enjoyed your room, location and food and beverage options. We hope to see you again the next time your travels bring you to Louisville. We appreciate you taking the time to leave your feedback!

Park Rapids, Minnesota
Reviewed 20 April 2016

This hotel was awesome for us, nice kitchen area. We stayed for a week in January. They have a social event at night and a great breakfast, only a shuttle away from nice places to eat, groceries and the racetrack, but we were there to work! Great staff as well!

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Helpful?
Thank Impola
Angela K, General Manager at Residence Inn Louisville Northeast, responded to this review

Thank you so much for taking the time to leave your feedback on your stay! We are so glad that you enjoyed all of our amenities and location. We hope to see you again soon!

Reviewed 11 April 2016

always a nice stay when we visit family in the Ville. staff very courteous & breakfast lady "Carol" always makes the trip worthwhile for my kiddos. she's a pleasure to see every morning. beware it's in the middle of a shopping district which has pros/cons. we'll be back!

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Helpful?
Thank Ed D
Angela K, General Manager at Residence Inn Louisville Northeast, responded to this review

Thank you for staying with us! I will be sure and share your nice comments with Carol. She is a great asset to the hotel. So glad to hear you will be back!

Elgin, Illinois
Reviewed 18 March 2016 via mobile

Stayed for an entire week in a 2 bedroom with 2 small kids. Hotel was very clean, comfortable and staff was extremely helpful. Continental breakfast was on point and was one of the best ones I've had at a hotel. The lady serving breakfast (didn't catch her name) was the nicest lady I've met. Extremely convenient location to shopping. Will...

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Helpful?
Thank TKruegs112
Angela K, General Manager at Residence Inn Louisville Northeast, responded to this review

Thank you for staying with us and leaving your feedback. I'm so glad to hear that you enjoyed the hotel's amenities, location and our staff. I will share your comments with everyone. We look forward to welcoming you back!

Milwaukee, Wisconsin
Reviewed 15 March 2016

We were here on a Thursday evening, staying in a 2 bedroom suite. I was surprised to find out that they would not honor any discount for AARP or AAA on the 2 bedroom suite-saying that it could only apply to the single suites. The rooms were nice but not outstanding. Breakfast here was good. The hot tub didn't work...

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Helpful?
Thank bikeko
Angela K, General Manager at Residence Inn Louisville Northeast, responded to this review

Thank you for leaving you feedback on your recent stay. We do honor AARP and AAA discounts off of our 2 bedroom suites depending on availability. If it's a time when the hotel is sold out, discounts are not always available. I'm sorry if the front desk associate didn't communicate that with you correctly. This is the first I've heard...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Residence Inn Louisville Northeast is ideally located just off Exit 32 on I-265, and just 20 minutes from downtown Louisville. Our Louisville hotel offers redesigned suites that are 50% larger than other hotel rooms in Northeast Louisville. Each suite is equipped with a full kitchen, separate living area with pullout sofa and flat-screen TVs. Staying productive away from the office is easy with our 24-hour business center and free property-wide WiFi. We even have free grocery delivery to keep your fridge stocked. Don't feel like cooking? Join us each morning for a free breakfast buffet with hot and cold items. Then relax after a busy day at our new Residence Inn Mix featuring free light fare and drinks. Our renovated lobby encourages productivity with our semi-private lobby work pods and communal table with built-in outlets. Stay with us and Residence Inn Louisville Northeast will be more than your home away from home. ... more   less 

Additional Information about Residence Inn Louisville Northeast

Address: 3500 Springhurst Commons Dr, Louisville, KY 40241
Region: United States > Kentucky > Louisville > East Louisville
Price Range: ₹ 8,440 - ₹ 15,110 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Louisville Northeast 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Residence Inn Louisville
Louisville Residence Inn
Hotel Style:
#23 Business Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Louisville Northeast staff and other travellers.
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Questions? Get answers from Residence Inn Louisville Northeast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper levels so you are not subjected to barking dogs”
 of 5 bubbles maryannep34285, 24 Aug 2016 | Read review
“We chose a ground room floor on the back side of the hotel for ease and quiet.”
 of 5 bubbles 215drewm, 16 Jul 2016 | Read review
“We stayed in the main building.”
 of 5 bubbles Impola, 20 Apr 2016 | Read review
“plenty of shopping and restaurants in the area -- quick access to the interstates”
 of 5 bubbles 1jeepett, 7 Feb 2016 | Read review
“Higher floor.”
 of 5 bubbles Furcow, 3 Jan 2016 | Read review
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