We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Outside of the fact that their website still implies there are smoking rooms, this is a pretty good hotel. (If you made the change in February, as the desk staff told us, you had time to change your website.) Newly remodeled. They pack ample comfort...More
The suite was clean and comfortable and the kitchenette and desk area and additionally seating gave us privacy - something you don't get in a regular room. The breakfast buffet and coffee are good, basic - just like the hotel. The staff was wonderful. Good...More
Thank Jacquelyn L
Response from IHGService, Guest Relations Manager at Staybridge Suites Louisville EastResponded 3 August 2017
Hello Jacquelyn L!
Thank you for your feedback and for choosing our hotel. I am pleased to see your positive comments and glad that your enjoyed your stay with us. We highly value views, opinions and feedback from our guests, as this allows us to...More
Stayed in April and July and both were very poor!
In April the night I was there the hotel had a flood and there was no water in the hotel, the air conditioner was so loud.
In July the room was extremely dirty and the...More
1 Thank A TripAdvisor Member
Response from IHGService, Guest Relations Manager at Staybridge Suites Louisville EastResponded 30 July 2017
Dear Valued Guest,
Thank you for taking the time to write a review about your stay with us. We would like to apologize for the inconvenience caused by our air-conditioning system and for not living up to your expectations regarding our room condition. Reviews like...More
I had never stayed in a Staybridge Suites property prior to this review. The hotel is very convenient to I-64 and to the Shelbyville Road commercial area. The suite itself was roomy and nice, the bed comfy. It featured a full sized fridge, and kitchenette...More
Thank robert p
Response from IHGService, Guest Relations Manager at Staybridge Suites Louisville EastResponded 7 July 2017
Dear robert p,
Thank you for your kind review of your stay with us at our Staybridge Suites Louisville-East.
We appreciate your very positive comments regarding our breakfast and pleasant staff. I will gladly share your laudatory review with our personnel. I have taken note...More
We recently had a very nice stay at this hotel. Summary:
LOCATION/SERVICE: The location for our purposes was very good. Right off the highway and in the direction we were heading. There was dining in the area, but looked like all would likely require a...More
Response from pioneer186 | Reviewed this property |
Sorry, don't know their pet policy. I don't recall seeing any pets during my stay there, but since they are extended stay, I'm sure they must have some accommodation. They are a bunch of "super" folks there.
Are you sure you want to delete this answer?
"Ask for a pool facing room. There are some shaded parking spaces up front. The A/C in the suite is in the..."