Holiday Inn Louisville Downtown, an IHG hotel

Holiday Inn Louisville Downtown, an IHG hotel

Traveller (12)
This king bed guest room features a street view.
Room & Suite (15)
Our restaurant is a great place for family celebrations.
Dining (2)
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About

4.5
#55 of 122 hotels in Louisville
4.7 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
We offer an amazing base of operations for your visit to Louisville. Located in the heart of Downtown Louisville's medical complex. Walking distance to the Kentucky International Convention Center, KFC Yum Arena, 4th Street Live, Angel's Envy Distillery, and Louisville's beautiful riverfront that hosts numerous events and activities throughout the year, and all less than one mile from the hotel’s front door. Additionally, the hotel boasts being a short ten-minute or less drive to Church Hill Downs, home of the Kentucky Derby Race and Museum, the Muhammad Ali Center Museum, and the world-famous Louisville Slugger Experience. Also, for the thrill-seeker in all of us, you will be conveniently fifteen minutes, by car, away from Kentucky Kingdom Amusement Park.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Non-smoking hotel
Internet
Restaurant
Breakfast available
Complimentary Instant Coffee
Snack bar
Wine / champagne
Rooftop bar
24-hour check-in
24-hour front desk
Room features
Air conditioning
Housekeeping
Private bathrooms
Coffee / tea maker
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Charming
Business
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

101 W Muhammad Ali Blvd, Louisville, KY 40202-1423
58Reviews0Q+A11Room tips
Traveller rating
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Detailed Reviews
Christine wrote a review Jun 2023
Hamilton, New Jersey9 contributions
Hotel's Favourite
5.0 of 5 bubbles
The room was clean. It maybe could have used a little more interior decorating (but that certainly wasn’t a deal breaker). The towels and linens were clean. The staff was very friendly and accommodating. We only had breakfast once while we were there but the portions were huge and the food was good.
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Date of stay: June 2023Trip type: Travelled with family
Room Tip: The hotel is located near a hospital so you do hear ambulance sirens during the day. We didn’t...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Girish Patel, Owner at Holiday Inn Louisville Downtown, an IHG hotel
Responded 14 Sept 2023
Thank you for you great comments! glad you loved our breakfast.
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Kristy S wrote a review Apr 2022
6 contributions1 helpful vote
4.0 of 5 bubbles
The staff at the front desk were very friendly. There is limited parking which you pay a daily fee for, but for a downtown location, I felt it was reasonable. The room was kind of small, but it was clean, and we ended up having the perfect view for the Thunder over Louisville from our window. The head of housekeeping was very accommodating with requests for items. Kim - I think she was the kitchen/bar manager - was AMAZING! She was very personable and made our stay even more enjoyable, especially when we would have a couple of drinks at the end of the day. She was working very hard with a limited staff, and we saw her there morning and night. The only complaint was when we did get food from the restaurant downstairs, the chef was kind of pushy and even told my husband to tip him instead of the waiter because he was cooking the food...and then as we walked away towards the elevator, we could hear him ask the waiter about what tip we left him. Very unprofessional.
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raelyn Cardwell, Sales at Holiday Inn Louisville Downtown, an IHG hotel
Responded 10 May 2022
Thank you for your feedback! I am so glad you enjoyed your time with us and had the opportunity to get to know our staff. Kim has been an amazing addition to our team and we are lucky to have her! Thank you for bringing this situation with our chef to our attention-- we will be addressing this directly. We hope you will stay with us when you find yourselves back in Louisville. Cheers, Raelyn
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Michigan Traveler wrote a review Jun 2022
Kalamazoo, United States4 contributions2 helpful votes
5.0 of 5 bubbles
My husband and I, and our friends, spent 4 nights at this hotel. Staff were amazing -- especially Keana, Jourdyn, and Kendall. Location is convenient to downtown. Rooms are comfortable and clean. On-site laundry is convenient if staying for awhile, but pricey ($2.50 per wash; $2.75 per dry). Booked through Costco. Good deal.
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Date of stay: June 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Quiet floors
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Josh Lasster, General Manager at Holiday Inn Louisville Downtown, an IHG hotel
Responded 24 Jun 2022
Hi MichiganTravelers4, I am delighted to hear that the team took such great care of you during your visit. I will be sure to pass on your praises. I hope that the next time you are in Louisville our convenient location and the awesome team will be able to welcome you back for your next adventure.
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Tamarae K wrote a review Aug 2022
West Chester, Ohio15 contributions9 helpful votes
3.0 of 5 bubbles
When we arrived at the hotel we were pleasantly surprised that the accommodations were nice. The front desk representative was very helpful. She printed out a list of local attractions for my husband and myself. I like the way the room was designed and it was clean. I especially liked the illuminated bathroom mirror. The major drawback to our stay was returning back to the hotel to teenagers loitering around the outside and 1st lobby of the hotel. The teens were setting on the steps to the hotel and when you entered into the 1st lobby kids were sitting in there with their phones plugged into the wall outlet. This is a hazard to the guest and these teenagers. Also, we had to look for our key to enter the main lobby to get to our rooms. Maybe if the hotel had security at night it would deter the kids from hanging around. Lastly, we were disappointed that breakfast was canceled in the morning due to not having anyone to work it. My husband insisted that we stay at this location because we were able to ad breakfast at an additional cost 💲 for the morning. We were able to be refunded after calling hotels.com twice This was a major inconvenience to us. So if you don’t mind teenagers hanging out or the inconsistency of if they will have breakfast or no then you may like your stay.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Katie Gibson, Guest Services / Front Office at Holiday Inn Louisville Downtown, an IHG hotel
Responded 31 Aug 2022
Thank you for taking the time to give us some feedback about your stay. We are happy to hear that your interactions with our team was pleasant. We will take your concerns in consideration and talk this over with our management team. Thank you for your time!
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Shaun H wrote a review Nov 2023
1 contribution1 helpful vote
1.0 of 5 bubbles
I am a Diamond Elite member have been for several years. I have never had a issue with any IHG hotel I have ever stayed at until this visit here. I don't expect special treatment, but when a person has stayed at only Holiday Inns for 4 days a week for 11 years one would expect a normal sized room. The lady at the counter was extremely nice and the lady the at checkout was also nice. The hotel was clean and seemed maintain good enough. Their luggage cart is the worst I have ever used anywhere, we were better off with lugging it ourselves. When we walked through our rooms door we had to walk down a narrow hallway then take a sharp left to a room that is 10' x 11' with a king size bed. I wanted to go down stairs and ask for another room, but my spouse asked that I reframe because we really didn't have the time due to an appointment we needed to engage in. I thought we are just sleeping there anyway just do it and get it done. When we returned and settled in that's when we had issues. I never stayed at a hotel where I had to move furniture out of my way to get to a bathroom. The desk was next to the bed and I had to pull the desk and chair out from under the coffee stand to sit at the desk. When you want to use the bed you have to put it back the way it was so you can get to the bathroom. The Ironing board is stored in a built in amore, but the only plugs in the room are on the nightstands or bathroom. I had to block the bathroom door to use the ironing board due to the lack or floor space. In the past I have stayed in some off the worst hotels, motels this country has to offer, but I never had to move furniture to use the bed, desk, or bathroom in my life. I had to place the chair in the rooms hallway to be able to get to the bathroom during the night. I was so upset that anyone would be given this so called room I was going down to complain about it, but my spouse begged me not to. I checked out showing the checkout lady the broken hairdryer we couldn't use that morning, just wanted to make sure I got my $100 deposit back. That reminds me you also have to pay $16 to park on their property. You are already paying to stay there, it seems crazy to pay again for your car to stay there on the same property. I am doing this review here In IHG and I will also place it on all Hotel websites so you the consumer know that if they give you the rooms next to the elevator just go back and demand another room. It is not worth trying to move around the space just to do bodily functions, ironing, or just moving around. I am not asking you to not stay at this hotel, The employees were very nice and the hotel is clean. Just be aware of some of the rooms that should have been elevator maintenance rooms instead of an actual room. This was not a room, it was a closet made to a room. I have stayed at several holiday inns before and most of them have given me an upgrade room due to being a Diamond Elite, but it seems I was given a downgrade at this hotel. I wish I never spent my points or time here.
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Date of stay: November 2023
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: if they give you one of these rooms go back and request a different room, Its not worth trying...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dana G wrote a review Jul 2023
Evanston, Illinois1 contribution
5.0 of 5 bubbles
We has a late check in and were met with southern hospitality. We got a king premium room with a great view of the city...blackout curtains were very nice and easy to use. Added bonus, it was very spacious and after a long day of driving it was great to have a soft, comfortable, clean room especially when traveling with a small child. Great price comfortable consistent stay. Warm and friendly attentive service. There was a issue with our bill and Wanda the General Manager took care of everything. Staff was well traveled and hospitalable. Lovely stay.
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Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Girish Patel, Owner at Holiday Inn Louisville Downtown, an IHG hotel
Responded 14 Sept 2023
Thank you so much for your great comments! we look forward to your return!
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Eddie B wrote a review Dec 2023
1 contribution
1.0 of 5 bubbles
Carpet in the halls had stains, I smelled weed in the hallway, I told the front desk clerk & she said that she was going to tell housekeeping to spary. This is a smoke free hotel, she never left the desk to see where the smell was coming from. We put our bags in the room & went out for about two hours, came back and still smelled weed in the hallway. We decided that we would just go to bed & check out early and leave, about 11:00 fireworks went off until a little after midnight. I told the front desk that we where going to check out early, she said that as long as we left before check out time , there should be no problem with not paying fr the second night. Well I am still having to pay for the night , that I was no longer in the state. So if you don't mind stains on the floor, paying to park your car in their parking lot, and hearing fireworks until midnight, I would not recommend this place. Run fast !!!!
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Date of stay: August 2023
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Stains in the hallway, someone smoking weed in the hallway, you have to pay to park for car in...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Girish Patel, Owner at Holiday Inn Louisville Downtown, an IHG hotel
Responded 28 Dec 2023
Thank you for your comments I will definitely share this with my team
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Leah wrote a review Jul 2022
2 contributions
5.0 of 5 bubbles
Came to explore Louisville for a couple days. Ate breakfast downstairs - it costs extra but the chef makes it all fresh right there and it was delicious. The accommodations are clean and the staff is all very friendly and eager to help and answer questions.
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Josh Lasster, General Manager at Holiday Inn Louisville Downtown, an IHG hotel
Responded 3 Aug 2022
Hi Leah, I am so glad you had a great experience with us. Our Chef makes some incredible breakfast offerings so I definitely agree they are all delicious. Please keep us in mind for your next visit to Louisville and its many attractions.
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john harris p wrote a review Aug 2022
1 contribution1 helpful vote
5.0 of 5 bubbles
My wife and I were moving from kansa to north carolina, our first stop was lewisville in louisville, KY. We originally had a reservation at another holiday inn downtown, but due to having a dog that is not a service dog we were not able to get our room. After driving many hours from kansas, we decided to go to this holiday inn instead which was the best choice. The staff customer service was outstanding. Gregg at the front desk was able to handle the situation in a professional and timely manner, providing my family the . This was at 10pm, weve been on the road since 4am, with a dog and a baby. We had a great stay, everything is pretty much a walking distance if you like to experience the night life or check out nearby restaurants.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Katie Gibson, Guest Services / Front Office at Holiday Inn Louisville Downtown, an IHG hotel
Responded 26 Aug 2022
Thank you for leaving us a wonderful review. We pride ourselves in giving our guest the best warm welcome we can. I'm happy to hear that your experience with the team was one to remember!
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NF wrote a review Jun 2021
Dallas, Texas15 contributions18 helpful votes
1.0 of 5 bubbles
The Holiday Inn Louisville is a brand new hotel. Unfortunately, it is not as advertised. It is a small, limited service hotel. It should be branded as a Holiday Inn Express.

There is no daily housekeeping despite that being advertised. There is no bar despite that being advertised. There is no restaurant despite that being advertised. Front desk attendant was by herself. Maybe she was new or having a bad day but it took 15 minutes for the guest ahead of me to check-in and equally as long for me. I've never seen a slower, less efficient front desk. Zero IHG elite status recognition. Also, no hand sanitizer by elevators or in guest rooms.

Location is great within walking distance, but it is deceptive to advertise this as a Holiday Inn and then provide less services and amenities than a roadside motel.
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Date of stay: June 2021
5.0 of 5 bubblesLocation
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Josh Lasster, Owner at Holiday Inn Louisville Downtown, an IHG hotel
Responded 7 Mar 2022
Thank you for your feedback. We have used what you have shared to improve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Greg G wrote a tip Mar 2024
Carrollton, Georgia3,156 contributions157 helpful votes
5.0 of 5 bubbles
"Ask for highest floor for beautiful sunrise/ sunset views"
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Eddie B wrote a tip Dec 2023
1 contribution
1.0 of 5 bubbles
"Stains in the hallway, someone smoking weed in the hallway, you have to pay to park for car in the parking lot, and fireworks until midnight"
Read full review
Shaun H wrote a tip Nov 2023
1 contribution1 helpful vote
1.0 of 5 bubbles
"if they give you one of these rooms go back and request a different room, Its not worth trying to stay in it."
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Garrett H wrote a tip Jul 2023
Denver, Colorado15 contributions15 helpful votes
5.0 of 5 bubbles
"Wanda! She is the GM and took such great care of me. I was coming off an unpleasant stay elsewhere, she & her staff took great care of me!"
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Karrie F wrote a tip Jun 2023
Michigan2 contributions
5.0 of 5 bubbles
"Two entrances to the parking lot of the hotel since there are one way streets. Limited amount of spaces but we had no issues getting a spot"
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Not the right property for you?
There are more places to choose from in the Louisville area.
PRICE RANGE
₹8,939 - ₹13,701 (Based on Average Rates for a Standard Room)
LOCATION
United StatesKentuckyLouisvilleCentral Business District
NUMBER OF ROOMS
91
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOLIDAY INN LOUISVILLE DOWNTOWN, AN IHG HOTEL - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Holiday Inn Louisville Downtown, an IHG hotel
Which popular attractions are close to Holiday Inn Louisville Downtown, an IHG hotel?
Nearby attractions include Fourth Street Live! (0.4 km), Locked In: The Louisville Escape Game (0.4 km), and Howl at the Moon Louisville (0.4 km).
What are some of the property amenities at Holiday Inn Louisville Downtown, an IHG hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
What food & drink options are available at Holiday Inn Louisville Downtown, an IHG hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Louisville Downtown, an IHG hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Holiday Inn Louisville Downtown, an IHG hotel?
Conveniently located restaurants include Porch Kitchen & Bar, Brazeiros Churrascaria - Brazilian Steakhouse, and Brendon's Catch 23.
Are there opportunities to exercise at Holiday Inn Louisville Downtown, an IHG hotel?
Yes, guests have access to a fitness centre during their stay.
Is Holiday Inn Louisville Downtown, an IHG hotel located near the city centre?
Yes, it is 0.3 km away from the centre of Louisville.
Are pets allowed at Holiday Inn Louisville Downtown, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Louisville Downtown, an IHG hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Louisville Downtown, an IHG hotel?
Many travellers enjoy visiting Conrad-Caldwell House Museum (Conrad's Castle) (2.6 km), Churchill Downs (5.3 km), and Louisville Water Tower Park (Call for Appointment) (5.5 km).
Is Holiday Inn Louisville Downtown, an IHG hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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