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Louisville Marriott East

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437 Reviews from our TripAdvisor Community

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There are newer reviews for Louisville Marriott East
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Showing 435: English reviews
Charleston, West Virginia
Reviewed 14 July 2016

My wife and I arrived early and asked if we could check in early. There were no excuses about a 3pm check in time and come back later. The front desk responded with "Yes Sir, let me find a room for you." All of our requests (high floor, away from ice and elevator, extra pillows) were immediately honored and within...

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Helpful?
Thank DWill48
Lana U, Manager at Louisville Marriott East, responded to this review

Hello & thank you for choosing the Marriott East! We really appreciate your business & are so glad that you enjoyed your stay. Thanks again for your feedback, come back & see us again soon! Lana Ulmer Assistant General Manager

Reviewed 13 July 2016 via mobile

Elite member and was upgraded to concierge lounge. Beds and room is cozy and quiet. The gym is awesome if you like fitness and a indoor pool. The food is amazing amd cocktails are yummi. Enjoyed a apple jolly rancher tini and portabella burger with BrIe cheese omg yummi and tastey.

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Helpful?
Thank Bobcat J
Lana U, Manager at Louisville Marriott East, responded to this review

Hi & thanks for staying with us! We are so glad you enjoyed your stay & experience at Charr'd. We truly appreciate your feedback & look forward to your next visit! Lana Ulmer Assistant General Manager

Duncanville, Texas
Reviewed 9 July 2016 via mobile

The hotel looked and felt brand new. The hearth of lingering and mingling was the fire pit just around the corner from the front entrance. There were benches strategically placed out front conducive to conversation. The interior lounges were equally inviting for family to grab a beverage and chat and sip. Fast elevators helped to keep us together. The business...

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Helpful?
Thank OutofTheMound
Lana U, Manager at Louisville Marriott East, responded to this review

Hello & thank you for choosing the Marriott East for your family reunion. We are thrilled you enjoyed your stay but I would like to apologize for the mess that was overlooked. We really appreciate your feedback & hope to see you again soon! Lana Ulmer Assistant General Manager

Raleigh, North Carolina
Reviewed 7 July 2016

We stay in this hotel 2 or 3 times a year when my husband is doing business in the area. The hotel is very nice, clean. Beds are comfortable, bathroom is a little small with walk in shower. It has free parking, very busy restaurant and bar on the first level. My husband is a Platinum Lifetime member of MR...

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1Thank JWO55
Lana U, Manager at Louisville Marriott East, responded to this review

Hello & thank you so much for your continued business. We love to hear that you've enjoyed your stays as well as our amenities, but I must apologize for the service issues mentioned. Your comments have been addressed with the appropriate staff members & we look forward to having the opportunity to better serve you in the future. Thanks again...

Knoxville, Tennessee
Reviewed 6 July 2016

My husband and I stayed at the Louisville Marriott East for just one night, and we will definitely be returning the next time we're in town. We were welcomed as soon as we walked through the door and were checked in promptly. The entry is beautiful, as is the bar area, which is right up front. We had hoped to...

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Helpful?
Thank Stacey W
Lana U, Manager at Louisville Marriott East, responded to this review

Hello & thank you for choosing the Marriott East while visiting Louisville. We are so happy you enjoyed your stay as well as our staff & amenities. We truly appreciate your feedback & look forward to your next visit! Lana Ulmer Assistant General Manager

Canton
Reviewed 29 June 2016 via mobile

This hotel has a good staff. The rooms were clean but not perfect each day. The Wi-Fi was a joke, no connection unless you pay. The hotel hit our credit card for the week and caused problems. But a staff member did accommodate one of our rooms. It just seems like they do cheap things for a high line hotel....

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Helpful?
Thank mikehK7374SO
Lana U, Manager at Louisville Marriott East, responded to this review

Hello & thank you for choosing the Marriott Louisville East. We're happy to know that you enjoyed our restaurant, beds & staff, but terribly sorry that our cleanliness & internet services failed to meet your needs. We strive to exceed our guests' expectations & hope to have the opportunity to better serve you in the future. Thanks again for your...

Louisville, Kentucky
Reviewed 28 June 2016

I've stayed here on business three times in last 30 days. All of my interactions with staff have been excellent. Angela in the restaurant has provided exceptional service and remembered me each time after my initial stay. Rooms are clean and updated, with shower I wish I had in my home!

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Helpful?
Thank nedron54
Lana U, Manager at Louisville Marriott East, responded to this review

Hi & thank you for your continued business. We are so happy that you've enjoyed your stays & been pleased with our staff & rooms. Your feedback is greatly appreciated & we look forward to your next visit! Lana Ulmer Assistant General Manager

Wheeling, Illinois
Reviewed 22 June 2016 via mobile

What a great location to have a grand whisky show! At night people gathered outside at a fire pit with deck chairs! Great to have a cigar and relax! Nice rooms and the burgers were good at the bar for $10. The rooms were very nice and quiet even with lots of kids as guests.

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Helpful?
Thank Brian D
Lana U, Manager at Louisville Marriott East, responded to this review

Hi & thank you for staying with us for Whisky Live! We really enjoyed hosting the event & we're thrilled you enjoyed your experience. Thank you so much for your feedback & we hope to see you again soon! Lana Ulmer Assistant General Manager

Chicago, Illinois
Reviewed 22 June 2016

We booked a 2 double bed room, but we received a 1 king room. Given that we (2 adults and 3 kids) were all standing in front of the young man checking us in, I don't know why he gave us a room with just one bed. Then when we called to switch rooms, they sent someone with keys to...

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Helpful?
Thank J M
Lana U, Manager at Louisville Marriott East, responded to this review

Hello & thank you so much for choosing the Marriott East while traveling with your family. I apologize for the initial room mix-up, but we're happy to know you enjoyed the rest of your stay. We strive to exceed our guests' expectations & hope to have the opportunity to better serve you in the future. Thanks for your feedback! Lana...

Smyrna, TN
Reviewed 19 June 2016

The hotel is clean, staff was friendly, & breakfast was nice. The only complaint is the cold indoor pool. We froze in the pool. This hotel offers 2 beds & a pull out for 5 people. We had family visit us & ordered pizza. There was plenty of room in our room for visiting. We will stay here again!

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Helpful?
Thank kiki237
Lana U, Manager at Louisville Marriott East, responded to this review

Hello & thank you for staying with us! We are so glad you enjoyed your stay as well as our cleanliness, friendly staff & breakfast. I apologize for the pool temperature & will inform our maintenance team to ensure a comfortable swim in the future. Thanks again for your feedback & we hope to see you again soon! Lana Ulmer...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Charr'd Bourbon Kitchen and Lounge
Charr'd Bourbon Kitchen and Lounge
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The only full-service luxury hotel in the East End of Louisville featuring Charr'd Bourbon Kitchen & Lounge, 1,500 sq. ft. Workout Room, Business Center and Concierge Services. 21,000 square feet of flexible meeting facilities and services complemented by Marriott's renowned meeting expertise. ... more   less 

Additional Information about Louisville Marriott East

Address: 1903 Embassy Square Blvd, Louisville, KY 40299-1800
Region: United States > Kentucky > Louisville
Price Range: ₹ 11,235 - ₹ 19,357 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Louisville Marriott East 3.5*
Number of rooms: 252
Reservation Options:
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Also Known As:
Park Inn Louisville East Hotel Louisville
Hotel Style:
#1 Business Hotel in Louisville
#2 Family Hotel in Louisville
#4 Romantic Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Louisville Marriott East staff and other travellers.
4 questions
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Questions? Get answers from Louisville Marriott East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the concierge level have been upgraded.”
 of 5 bubbles mfinale1, 3 Dec 2016 | Read review
“My room was great.”
 of 5 bubbles Y960RJjamesm, 31 Oct 2016 | Read review
“High floor facing the west provided a wonderful sunset view.”
 of 5 bubbles TheCoys2015, 17 Oct 2016 | Read review
“Valet parking is not cheap!”
 of 5 bubbles Manny2225, 29 Sep 2016 | Read review
“Higher Floor facing east, nice view of downtown”
 of 5 bubbles MarcK994, 22 Aug 2016 | Read review
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