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Fern Valley Hotel and Conference Center

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Fern Valley Hotel and Conference Center
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130 Reviews from our TripAdvisor Community

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Showing 129: English reviews
North Vernon, Indiana
Reviewed 3 weeks ago

Arrived Friday, 12/30/16 to drop Father in law off. Check-in took too long, arrived to room that was strewn with trash, unmade bed, filthy bathroom. He chose to ask for another room. We decided after seeing the deplorable conditions of the hallways even to not let him stay there. Customer Service was horrible. She was rude and incapable it appeared....

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Helpful?
Thank sgilpin1974
Panama City, Florida
Reviewed 3 weeks ago via mobile

This was just a completely weird experience. The hotel looks abandoned. The people at the front desk were nice but a bit clueless. They managed to put a $200 hold on both our debit and credit card that wasn't removed for five days. The room and hallway were dirty and looked like something out of a horror movie. We stayed...

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Thank ttasker
Shepherdsville, Kentucky
Reviewed 4 weeks ago

Christmas Eve was great.The lady who was there at the counter was kind.And always love the pool guy.He's great.But the man who cleaned the room I wanted because my husbands health wouldn't let him do alot walking.So he cleaned the room himself on Christmas Eve and the maid was off that day.Thank you..Will be back!

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1Thank tonya b
Louisville, Kentucky
Reviewed 4 weeks ago via mobile

Very dirty, abandoned, smelly, red stains all over the carpet that appeared to be blood, the sheets had blood stains in one bed and dirty black spots/stains in the other. Bathroom tub was dirty, shower curtain was stained, ripped, dirty, and falling off the rod, no bulbs in lamps, curtains falling off of the wall, bed clothing on both beds...

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Helpful?
Thank BrandiSchuur
Fort Myers, Florida, United States
Reviewed 20 October 2016 via mobile

Don't even think about it. Definitely would not have stayed if my wife was with me. It reminds me of a place that was foreclosed/abandoned, and someone is trying to make enough $$ on it to try to rehab it. Probably built in the 60's-70's, it needs everything. The Rest, bar, fitness center, pool??, etc are all closed down. Appears...

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Thank WHR8
Reviewed 19 October 2016 via mobile

Graffiti in the smoked in elevators. Had a "Do Not Disturb" sign on our door, management didn't want to check the room for us, so we went in to find a trashed room. The put us in a double room rather than the king we booked and paid for. At least we brought our own liquor - and mixers... because...

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Thank DrumNDance
Reviewed 8 September 2016

Not terrible but not great. I want to say that you can tell that someone is trying to make this hotel great again, it will take some time but we could tell it is defiantly a work in progress. We stayed here during the Derby because truthfully it was the only hotel within our price range. Our initial impression was...

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Thank Cara C
Florence, Alabama
Reviewed 27 August 2016 via mobile

Attended a small convention. Absolutely no air in the conference center. Most definitely will never return and DO NOT recommend! 90+ degrees outside and it's still cooler than inside. If you're planning any type of activity, find somewhere other than here!

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Thank SchmoozieQue
Tempe, Arizona
Reviewed 5 August 2016

Initially had some issues with booking, and the staff and management was helpful in resolving it. The room was in good shape and everything worked as it should, and for the trouble they even threw in a refrigerator. Would recommend to others.

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Thank mwdent
Florence, Alabama
Reviewed 4 August 2016 via mobile

This hotel is terrible! Awful service, run-down and in desperate need of repair. No air conditioning in the lobby or hallways in August! The location is the only positive about this property. I would definitely not recommend this hotel to anyone.

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1Thank wmcdavis

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Fern Valley Hotel & Conference Center in beautiful Louisville, Kentucky--where southern hospitality and modern facilities combine to create an atmosphere of comfort and luxury. Conveniently located off Interstate 65 near Louisville International Airport, The Kentucky Exposition Center/Kentucky Kingdom and Churchill Downs, and within close proximity to downtown's business district/convention facilities, the Fern Valley Hotel is one of Louisville's larger hotel and meeting spaces. Whether working or relaxing, you'll find our 406 guest rooms, 22,000 square-feet of flexible meeting space, on-site dining/lounge, indoor pool/whirlpool, and other recreational amenities provide all the amenities that matter most. ... more   less 

Additional Information about Fern Valley Hotel and Conference Center

Address: 2715 Fern Valley Road, Louisville, KY 40213
Region: United States > Kentucky > Louisville
Price Range: ₹ 6,620 - ₹ 12,079 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fern Valley Hotel and Conference Center 2.5*
Number of rooms: 406
Reservation Options:
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Also Known As:
Fern Valley Hotel Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Fern Valley Hotel and Conference Center staff and other travellers.
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Questions? Get answers from Fern Valley Hotel and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here!”
 of 5 bubbles katied631, 9 May 2016 | Read review
“Pick another hotel.”
 of 5 bubbles steveroberts432, 21 Apr 2016 | Read review
“stay on side with lobby!”
 of 5 bubbles travelguy318, 15 Apr 2016 | Read review
“A bit futher away from the pool if you want to sleep early.”
 of 5 bubbles michaeloN1109BY, 19 Feb 2016 | Read review
“They need to knock both buildings down, put up some lights and start over. Go somewhere else until they do.”
 of 5 bubbles 206brianb, 15 Jan 2016 | Read review
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