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Holiday Inn Louisville East - Hurstbourne

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Holiday Inn Louisville East - Hurstbourne
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261 Reviews from our TripAdvisor Community

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Showing 258: English reviews
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Reviewed yesterday NEW

Our room was very comfortable and allowed us easy access to both stairs and elevator. We did not use the newly remodeled pool, but we did enjoy the other renovations. Our conference is held here annually.

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Helpful?
Thank tishana333
Reviewed yesterday NEW

Add an additional restroom facility near the ballroom. Overall, the hotel was lovely, the food delicious, and the staff was cordial and helpful. The pool was a nice size and very clean. I did not utilize the exercise room, but it looked well-equipped and clean. I will definitely recommend this hotel to others visiting the Louisville area.

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Thank pakelsch
Reviewed 2 days ago NEW

Young "clean cut" white man w/ wedding band who served us on Sunday evening, Monday and Tuesday makes a very great impression for your hotel. Also man who worked the desk on Mon night 4/24 came to my room to give me a wake up call--phone in room didn't work!!! Thank goodness he took his job serious--or I would have...

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Thank msims4949
Henderson, Kentucky
Reviewed 2 days ago NEW

every thing was great, meals great, service great we had a good time and felt safe and enjoyed meeting other retired teachers, The new equestrian décor was nice and very fittingly for Derby City. Ky, is well known for our horses, even the queen knows where to buy her steads.

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Helpful?
Thank patmY1662OE
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Pat, Thank you so much for taking the time to review our hotel online. We truly enjoyed hosting your group and look forward to seeing you again next year. Warm Regards, Mark Kirsch

Reviewed 2 days ago NEW

Reserved a room for an employee and within an hour and a half of reserving we had to cancel the room. Pay attention to the details of reservations, because they still charged us one nights stay even though we cancelled before check in time and only had it reserved less than two hours. What a waste of money and didn't...

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Helpful?
Thank JF0321
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Jenna, Thank you for reviewing our property online. There is a one nights room and tax penalty if the guest doesn't show up. I do apologize if there was a misunderstanding. Mark Kirsch General Manager

Saint Peters, Missouri
Reviewed 5 days ago NEWvia mobile

My bride and I stayed here for 2 nights celebrating our anniversary. For the price the hotel was wonderful. Overall our stay was good and the staff was great. I would recommend to anyone and will stay here again when we come back in the summer

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Thank Joseph K
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Joseph, Thank you so much for choosing our property to celebrate your anniversary. My team and I look forward to seeing you again soon. Warm Regards, Mark Kirsch General Manager

Reviewed 1 week ago

Newly renovated with large sized rooms and very clean all over. Warm welcome at checkin and Friendly staff. Pleasantly surpised, but the nicest people were Nicole Justin and Kyle who worked at the bar.

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Helpful?
Thank Albert g
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Albert, Thank you for taking the time to recognize our staff service as this is truly our passion. I will be sure to share your kind words with Nicole, Justin, Kyle, & the rest of our team. Thank you for your business! Mark Kirsch General Manager

Oconomowoc, Wisconsin
Reviewed 1 week ago

Hotel was not very accommodating to our volleyball group when it came to meeting space for team dinners. Some were told they needed to get food from the hotel, others were allowed to bring it in. Shouldn't have to jump through hoops when we had so many families there. Rooms were small and not accommodating for a family of 5....

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Thank Debrasue2224
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Debra, Thank you for taking the time to review our property. I will say being a full service property we are set up to accommodate all sorts of groups with guestrooms and food & beverage options. We do not allow outside food & beverage from the outside in a group setting in our public space as we can provide great...

Aiea
Reviewed 1 week ago

Hotel staff was warm and friendly when I check in and somehow got an upgrade to a better room with our asking. I was traveling alone but never asked why the better room. Meeting room was the right size for our needs and well kept by the staff. There are a lot of other eating places within walking distance from...

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Helpful?
Thank Henry C
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Henry, Thank you so much for taking the time to review our property online. I do give my front desk staff the authority to randomly select guest to upgrade as a nice surprise when the upgrades are available. Thank you for your business! Mark Kirsch General Manager

Largo, Florida
Reviewed 2 weeks ago

My wife and I spent 4 nights at the Inn.The place looked freshly rentavated new and clean all over. Rooms large, with all the extras that a woman would want a way from home.My only complaint was, the telephone never worked after several complaints., But the front desk did adjust our bill on checkout. We ate and had several drinks...

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Helpful?
Thank tbirddjs
MarkK1971, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Dan, We truly appreciate you and your group for choosing our property to have your event. My team and I strive for customer service excellence and we are glad to hear we hit our mark with your group. We hope to see you again soon during your future travels to Louisville. Warm Regards, Mark Kirsch General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly Renovated The Holiday Inn Hurstbourne I-64 East is located in the heart of Louisville's East End, just blocks away from shopping, several restaurants as well as business & industrial parks. Our hotel is 10 miles northeast of Louisville International Airport, the Churchill Downs/KY Derby Museum. The Holiday Inn Hurstbourne, I-64 East, offers full conference facilities for up to 800 people with 13 function rooms available. Catering and audio/visual offices are onsite to help with your function. Enjoy our Winner's Circle Restaurant & Lounge, featuring a menu laced with Kentucky fare. Special rates for RVIA, National Farm Machinery Show, Mid-America Truck Show, KY Derby, the Abbey Road Music Fest & National Street Rods! ... more   less 

Additional Information about Holiday Inn Louisville East - Hurstbourne

Address: 1325 S Hurstbourne Pkwy, KY, Louisville, KY 40222-5707
Region: United States > Kentucky > Louisville
Price Range: ₹ 6,186 - ₹ 34,863 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Louisville East - Hurstbourne 3*
Number of rooms: 185
Reservation Options:
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Questions & Answers

Questions? Get answers from Holiday Inn Louisville East - Hurstbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bed and drawers a close enough to bed and enough Ac isn't that loud.”
NAMVET71, 14 Apr 2017 | Read review
“I met with the manager named Kyle. He was extremely helpful in not only helping me find my room, but some fun things to do around the city.”
396nataliem, 7 Feb 2017 | Read review
“Tiny bit of road noise facing the freeway.”
149teresab, 27 Sep 2016 | Read review
“Couldn't stay at a better and friendlier place”
684wader, 20 Sep 2016 | Read review
“easy accessc to all room! I can not imagine picking a bad one”
vh198, 8 Aug 2016 | Read review
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