Comfort Inn
Comfort Inn
Traveller (26)
Room & Suite (23)
Pool, hot tub & sauna
Pool & Beach (3)

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About

4.0
#72 of 122 hotels in Louisville
3.9 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Renovated in Summer 2015, The Comfort Inn Southwest offers new guestrooms and a great location only minutes away from The Fair and Expo Center, Kentucky Kingdom, the Airport, and The University of Louisville. Located on Dixie Highway right off the expressway, there is a wide assortment of restaurants to choose from within 2 miles. Our staff is very friendly and helpful to our guest, and we hope you will consider us on your stay!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
24-hour security
Parking
Wifi
Indoor pool
Heated pool
Sauna
Breakfast available
Breakfast buffet
Vending machine
Baggage storage
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Self-serve laundry
Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Kitchenette
Flatscreen TV
Complimentary toiletries
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Microwave
Refrigerator
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Modern
Family
Languages Spoken
English
Hotel links
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Location

4444 Dixie Hwy, Louisville, KY 40216-2894
233Reviews3Q+A36Room tips
Traveller rating
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  • 74
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  • 15
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Detailed Reviews
Anne wrote a review Mar 2024
4 contributions
5.0 of 5 bubbles
My stay at this Comfort Inn was the BEST ever...anywhere. The staff were amazing!!! I was not in the best of mood when I arrived but that all changed within 30 minutes after arriving. I was tired and took that out on some of the BEST people I had ever encountered at any hotel. They offer a fantastic room with very comfortable beds with clean and well stocked rooms. It was very quiet in the room also. The General Manager, Michelle, made the stay unforgettable. She was very, very hospitable and did an excellent job of providing the BEST atmosphere for all that stayed here. This hotel will be one I return to in the future.
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Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Very clean and quiet. Excellent food bar. Breakfast was great, with fantastic coffee.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike K wrote a review May 2023
Clinton, Indiana5 contributions
3.0 of 5 bubbles
Comfortable but on the average side. It was ok. The carpet was on the dated and a little worn. The beds were a little too soft for our liking. On the plus side, the evening clerk was very nice. I enjoyed talking to her.
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Date of stay: May 2023
3.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dhaval Patel, Owner at Comfort Inn
Responded 18 May 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cindy d wrote a review Sept 2021
Waynesville Ga68 contributions53 helpful votes
4.0 of 5 bubbles
The rooms were clean and comfortable. Rosa had a great breakfast, she made sure to be cleaning and stocking. It could use some upgrades, a lot of moisture in the air like sleeping in a tent but overall it was clean and comfortable didn't see any bugs. We slept well.
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rose wrote a review Nov 2020
Saint Louis, Missouri3 contributions
1.0 of 5 bubbles
We were booked for a Friday and Saturday night. There were red roaches in our room and down the hall by the ice machine. We checked out Saturday morning and were given a refund for Saturday night but I feel we should have been given a refund for Friday night as well because of the roach problem and inconvenience of finding another accommodation. It was a poor experience and we will not be staying with them anytime soon.
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Date of stay: November 2020
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jireh B wrote a review Apr 2022
Tennessee5 contributions
+1
1.0 of 5 bubbles
As you all can see the room is very dirty, I’m not even sure maintenance cleaned this room before we came. Also the hold fee is $100 on top of hotel rate incase of damages or drugs but the room is already damaged. We couldn’t even enjoy our breakfast because the “pancake batter pump was clogged as well as the syrup pump” quoted by on of the breakfast attendant. Which means it had not been cleaned!!! Very disgusting … the manager did not want to offer us nothing but a “clean up” or go to another hotel!
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Date of stay: April 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
vjbmercy wrote a review Aug 2020
Louisville, Kentucky24 contributions13 helpful votes
+1
1.0 of 5 bubbles
Let me start by saying the comments about this hotel is totally separate from comments about staff. All the front desk people are WONDERFUL. Without their great customer service, this hotel would never survive. Look at the following pictures from room 233 and judge for yourself...the rusty door jams, brown discolored caulking around tub, wallpaper peeling off the wall, tub drain totally rusted with other tub stains. The one picture is a wet wipe after I swiped the carpet. After taking a shower, walked into the room with bare feet. Carpet was damp I looked at bottom of my feet. The bottom of my feet were dirty, which is why I swiped carpet with a wet wipe. We were switched to room across the hall. Again very gracious supporting staff. They are super!I have stayed at this hotel over the years...sadly this is the last. Not sure a room in this condition used for guests. I hope the General Manager sees this review.
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Date of stay: August 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gary E wrote a review Aug 2023
1 contribution
2.0 of 5 bubbles
Wasn't impressed with check-in clerk. Kind of rude. Room was good size, bathroom floor dirty, bed was old and hard, the street noises was so loud at night you couldn't sleep , only one way into the parking area.. Over all a rating of (D) for me. Only nice person was the checkout clerk. She was helpful with my questions. Probably won't stay there again.
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Date of stay: August 2023
1.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stacey F wrote a review 13 Jun
Green Bay, Wisconsin3 contributions1 helpful vote
1.0 of 5 bubbles
Avoid dealing with this hotel at all costs. We have stayed at hotels all over and never have I dealt with such disgusting behavior ever in employees in a hotel. If you are looking for a safe hotel in a safe location…stay far away from this one. Sad excuse for a hotel.
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Date of stay: May 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Annette S wrote a review Feb 2016
Illinois11 contributions4 helpful votes
2.0 of 5 bubbles
Our room had a horrific sewer smell and management refused to accommodate us in any way. We have stayed in this same hotel for several years, some years a couple of times a year. We usually have a very good experience, however this experience was terrible!
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Date of stay: February 2016Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erin W wrote a review Apr 2014
Omaha26 contributions11 helpful votes
1.0 of 5 bubbles
Our group was taking a trip to Louisville KY to the Waverly Hills Sanatorium. We spoke to a manager on 3 different occasions prior, asking if we could check in early. They said yes, anytime after 7:00 a.m. and it should not be a problem. We even called the day before to confirm. We were traveling all night to get to our destination (14 hours) and could not wait to get to the hotel to sleep. Come to find out, the other group we were traveling with arrived at the hotel to find out that they were fully booked and there was no way we could check in before 12:30pm. They left and got 3 rooms at the Holiday Inn Express. I then call the hotel and the manager was rude and really did not care what we had to say. I told her that I understand that they were booked with no rooms available, but that is one the reason we chose the hotel as they said no problem after 7 a.m. The manager did not want not work with us, nor did they apologize, and only said that their cleaning crew did not arrive until at least 8:30 a.m. therefore no rooms until at least 12:30. We cancelled our reservation and also stayed at the Holiday Inn Express that catered to our every need. Again, I completely understand the early check-ins, it was just the way that the situation was handled, and it's too bad as they lost 5 rooms and also customers for the next time we travel there.
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Date of stay: April 2014Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Michelle E
Hello, I am very sorry we do not allow pets at Comfort Inn Southwest. Michelle Etterman GM
Answer from Zuzza
West Point, California25 contributions16 helpful votes
I think that you should call comfort inns to get that answer.
Cathy B asked a question Jan 2015
Middletown, New York16 contributions18 helpful votes
Is there an outdoor pool?
Answer from Carrie H
Boulder, Colorado27 contributions6 helpful votes
The only one I saw was indoors.
Sally M wrote a tip Apr 2024
Paducah, Kentucky6 contributions2 helpful votes
1.0 of 5 bubbles
"Helpful tip - go anywhere else other than here. Sleep in your car - it would be safer and probably more comfortable. Cleaner too."
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Anne wrote a tip Mar 2024
4 contributions
5.0 of 5 bubbles
"Very clean and quiet. Excellent food bar. Breakfast was great, with fantastic coffee. "
Read full review
Christopher G wrote a tip Sept 2023
1 contribution
1.0 of 5 bubbles
"Where shoes in pool or step on glass Avoid male, housekeeping."
Read full review
Jet K wrote a tip May 2019
Sydney, Australia99 contributions41 helpful votes
5.0 of 5 bubbles
"Ask for quiet room at back of hotel, away from main road and elevators."
Read full review
Todd N wrote a tip Oct 2018
Mansfield, Ohio27 contributions10 helpful votes
5.0 of 5 bubbles
"First floor if you can get it, the elevator is slow."
Read full review
Not the right property for you?
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PRICE RANGE
₹8,342 - ₹10,177 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn louisville hotel louisville
LOCATION
United StatesKentuckyLouisville
NUMBER OF ROOMS
85
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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COMFORT INN (Louisville) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Comfort Inn
Which popular attractions are close to Comfort Inn?
Nearby attractions include Altitude Trampoline Park of Louisville (0.3 km).
What are some of the property amenities at Comfort Inn?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Inn?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Comfort Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Inn?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn?
Conveniently located restaurants include Roosters, Texas Roadhouse, and Wingstop.
Are there opportunities to exercise at Comfort Inn?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Comfort Inn?
Yes, dry cleaning and self serve laundry are offered to guests.
Are there any historical sites close to Comfort Inn?
Many travellers enjoy visiting Conrad-Caldwell House Museum (Conrad's Castle) (7.2 km), Churchill Downs (4.9 km), and The Witches' Tree (7.4 km).
Is Comfort Inn accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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