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9850 Park Plaza Ave, Louisville, KY 40241-2088
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Expedia.com
$129
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Free cancellation until 13/12/22
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Hotels.com
$129
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Free cancellation until 13/12/22
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$119
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Free cancellation until 14/12/22
Priceline$129
Travelocity$129
Hurb$134
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (45)
Room & Suite (60)
Pool & Beach (8)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#15 of 119 hotels in Louisville
Location
Cleanliness
Service
Value
Travellers' Choice
Our Louisville Northeast hotel is located adjacent to Olympia Park Plaza and the Paddock Shops for convenience of dining and shopping and short 15 minutes drive from downtown Loiusville. Enjoy onsite restaurant and bar, indoor heated pool and whirlpool, fitness center and business center.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Newspaper
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Banquet room
Meeting rooms
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
47Car recommended
Grade: 47 out of 100
35Restaurantswithin 1 km
0Attractionswithin 1 km
858Reviews11Q+A54Room tips
Traveller rating
  • 525
  • 191
  • 90
  • 30
  • 22
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Rarely Travel wrote a review Oct 2022
Cincinnati, Ohio7 contributions
The lobby is very nice. Check in was fast and easy. Staff was very pleasant. Room was on the third floor. Based on other reviews the room did not meet my expectations. There were small amounts of mold in the shower, the light fixtures in the bathroom were rusty, the sink faucet was loose. The bed linens seemed as though they had been washed hundreds of times, they were pilled and stained. The furniture was well used.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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1RealReview wrote a review Apr 2021
Wisconsin727 contributions216 helpful votes
Hotel's Favourite
The hotel is located next to the Paddock Shops of Louisville, just off the highway. It is walking distance to stores and fine restaurants. When we checked in, the Front Desk Staff was so friendly and accommodating. We requested a room change due to our Service Animals as we were too close to the pool and fitness center. They moved us upstairs and close to the elevator. The room was clean and had sanitation stickers on the door, bathroom and TV remote. We felt very secure with the extra precautions they took. The room had a coffee maker which most hotels had removed. We stayed several days in the area again as it is only about an hour to Keeneland. The location is perfect. The only drawback might be the design of the parking lot as there are only a few parking spots in front but more spots are in back and on the side of the hotel. Overall it was a very pleasant stay and it is nice walking into a hotel and being greeted with smiling faces. It is also nice being within walking distance of restaurants like Martinis Italian Bistro, Mitchell Fish Market, Drakes, Starbucks and others. Across the street is Outback and across the highway is Olive Garden, Red Robin, Lonestar and more...
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Brian Hayden, Sales at Hilton Garden Inn Louisville Northeast
Responded 26 Apr 2021
Dear 1RealReview, We thank you so much for both staying with us as well as this fantastic review. We do hope to see you and your "girls" again soon. Brian Hayden Director of Sales Hilton Garden Inn Louisville NE at the Paddock Shops
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rose H wrote a review Sep 2022
Columbus, Ohio3 contributions2 helpful votes
It was a good location for our purpose. It had easy access to the freeway, thus, an easy get--away. The king bed was great and it had selection of pillows. We appreciated complementary cold water bottles. I only wish the front desk had a city map.
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Review collected in partnership with Hilton Garden Inn
Date of stay: September 2022
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Pwrdude wrote a review Sep 2022
Gulfport, Mississippi1 contribution
For the price, the quality was like staying in a room which had never been slept in before. I was amazed by the cleanliness of the room AND the staff was clearly in tune with what they do. In my personal opinion this was the most pleasant experience I've had in years with any of the large chains. Great work Hilton!
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Review collected in partnership with Hilton Garden Inn
Date of stay: September 2022
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Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kristin wrote a review Sep 2022
New Stanton, Pennsylvania4 contributions
This was the worst stay! Our room was 422...right next to the elevator. All we heard was banging and clanging the entire night. As soon as we fell asleep, we would be awakened again with the sound of the lift going up and down. Finally, we decided to throw in the towel at 6AM hoping a shower would wake us up. There was horrible water pressure. The water was a light spray. When we talked to the front desk clerk at checkout, he really has nothing to say in response. We asked him why they even book this room and that this couldn't have been the first time someone complained about the elevator noise. If you get this room, ask for a different one. I guess it's all about the money... not the guests!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Brian Hayden, Sales at Hilton Garden Inn Louisville Northeast
Responded 6 Sep 2022
Dear tchrvitale, I am so sorry to hear that you had the experience described in your review. I would love to do our best to rectify the issue to the best of our ability considering that we are several days past your stay. Please call me directly a 502 423 0018 or email me at brian.hayden@hilton.com. I want to try to make this as right as I can. Brian Hayden Director of Sales Hilton Garden Inn Louisville NE
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nitrog83 wrote a review Sep 2022
Louisville, Kentucky4 contributions
Upon entry the room smelled awful and hadn’t been cleaned. I had to go and buy spray for the smell… I alerted the front desk said someone was going to clean… and try to freshen the room. I left for 3 hours and mind you I just came to stay the night to get a break from having to clean behind two adults staying in my house I was already exhausted and frustrated… I came back nothing had been done. Couldn’t take a bath in the jacuzzi tub or shower due to someone’s pubic hair everywhere in both. I attempted to clean the tub myself with what I had- isopropyl alcohol and lots of towels I had to go get from the desk so I could.. tan out of isopropyl alcohol.. slipped and messed my leg up while trying to clean the tub… then tried to wash the hair out of the shower but it didn’t work. I paid cash for the room and put incidentals on my card. So after being told at checkout someone would contact me and make things right… mind you I didn’t sleep cause well the room hadn’t been cleaned so I was super uncomfortable sleeping in the bed and getting clean in a dirty pubic hair walls and floor in the shower… well it’s been a week and no one has emailed or called me so I called and same lady stated my number wasn’t on the receipt- but it’s on my account but it’s whatever. I’m aware I got played out of $250 and I had to clean my own room and still… no matter how messed up and wrong it is no one care or will fix this issue. I will not spend another red penny at a Hilton. Bad taste in mouth is an understatement. Considering we’re still in a pandemic the rooms should be getting cleaned. Actually cleaned. First job when I got to Louisville at 19 was as a housekeeper. So there isn’t anything I don’t about what goes on. I’m not just saddened by this I’m a bit outraged. Now I regret not paying on my card. But I was just trying to get checked in eat have a lovely bath and actually sleep. I should be getting paid for my hard work honestly… a week is plenty of time to get in touch, even by email. I used my HH’s so I’m aware the hotel has my information. Maybe not on the receipt I guess but… yeah. I want my money back in full now. This was and is beyond ridiculous. Didn’t want to post this as a review but… no one cared to contact me or remedy the situation. Still not sure how my “phone number” was just missing. I look at my Hilton account and it’s there just like my email… my points for me paying to clean the room have registered to my account so clearly… they have the correct info!
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Review collected in partnership with Hilton Garden Inn
Date of stay: August 2022
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Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Brian Hayden, Sales at Hilton Garden Inn Louisville Northeast
Responded 6 Sep 2022
Dear Nitog83, I am so sorry that you had this experience at the Hilton Garden Inn Louisville NE. I can assure you that this experience is not the norm. That being said, there is no excuse for you to have this experience. I would ask if you would reach out to me via email at brian.hayden@hilton.com or via phone at 502 423 0018. I know there is no way we can make the experience right 2 weekends after the fact but I want to do my best to rectify the situation as well as I can. Brian Hayden Director of Sales Hilton Garden Inn Louisville NE
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael Y wrote a review Aug 2022
Houston, Texas655 contributions336 helpful votes
Standard layout and rooms for a Hilton Garden Inn. Everything was clean and working. The staff here is outstanding!! Super nice and accommodating! Location is right off the highway, but far enough away that it is very quiet. Plenty of good restaurants nearby.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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tammye89 wrote a review Jun 2022
Columbia, Missouri72 contributions64 helpful votes
We stayed a night here on our way through. The staff here is amazing (we've stayed in a lot of hotels). From the front desk, the bartender, the kitchen staff. So friendly and accommodating. The hotel was very clean! Highly recommend.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Brandon wrote a review Jun 2022
1 contribution
For the first time in a long time, our regional teams got together for Quarterly Business Reviews and we stayed at the HGI Northeast. The stay was excellent! Everything was above our expectations, from our rooms to the meeting space to the in-house catered meals. I spoke with the GM Lana Ulmer and let her know that everyone enjoyed their time there and what an excellent job she and her team had done. She was incredibly kind and thanked us for coming. We will definitely be returning to this location!
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Date of stay: June 2022
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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gmurphy132022 wrote a review May 2022
Sugar Land, Texas1 contribution
If you fly into Cincinnati this is a great location for your Kentucky stay. Easy access to Downtown Louisville, Churchill Downs and Lexington with a rental car. The staff and manager were extremely friendly and accommodating. The room had everything I needed and the beds were very comfortable. I would highly recommend staying here.
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Review collected in partnership with Hilton Garden Inn
Date of stay: May 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$125 - $162 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn louisville northeast hotel louisville, louisville hilton
LOCATION
United StatesKentuckyLouisvilleEast Louisville
NUMBER OF ROOMS
135
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HILTON GARDEN INN LOUISVILLE NORTHEAST - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Hilton Garden Inn Louisville Northeast
What are some of the property amenities at Hilton Garden Inn Louisville Northeast?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Louisville Northeast?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Louisville Northeast?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Louisville Northeast?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Louisville Northeast?
Conveniently located restaurants include Martini Italian Bistro, Drake's Paddock Shops, and Stoney River Steakhouse and Grill.
Are there opportunities to exercise at Hilton Garden Inn Louisville Northeast?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Louisville Northeast?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Louisville Northeast offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Louisville Northeast?
Many travellers enjoy visiting Locust Grove (7.9 km).
Is Hilton Garden Inn Louisville Northeast accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.