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Comfort Inn & Suites Airport & Expo

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134 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites Airport & Expo
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Showing 133: English reviews
Murrieta, California
Reviewed 25 April 2015

My wife and son stayed there during a Robotics competition at the convention center. They entered the room, turned on a light and it blew. It was one of those cheap light bulbs that has mercury. The room was filthy. My wife found a box of condoms under the bed with some open. I called the manager but they did...

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Helpful?
Thank hd d
Donna F, General Manager at Comfort Inn & Suites Airport & Expo, responded to this review

Please allow me to apologize for the problems your wife and son encountered at our property. Per our conversation, I did attempt to reach out to your wife; however, she turned down housekeeping service and did not return any of my messeges I left on her guest room phone. I did adjust her stay for her inconvenience. As a general...

Falkville
Reviewed 22 April 2015

This hotel seems a little dated. Their carpet in the room looked old and so did the bedding. The bed was comfortable, but the AC in my room would not cool. It was in the 50's outside and I had the AC set on 65, but it was still hot in the room. The breakfast was typical for Comfort Suites....

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Helpful?
Thank Jon M
Donna F, Director of Sales at Comfort Inn & Suites Airport & Expo, responded to this review

Thank you so much for taking the time to comment on Trip Advisor. I am so glad you had a comfortable stay. I do apologize for our carpets and bedding to be outdated. I am sorry for the A/C not operating to full capacity. It should have cooled the room for you. If at any time you have a problem,...

Portland, Indiana
Reviewed 19 April 2015

We were in town for a competition at the Expo center. They promised a pool and a great breakfast. Neither of which were ever true. The hotel was full and they decided to change the pool over to salt water or something the week it had a ton of school aged kids staying. The breakfast was hyped up to have...

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Helpful?
Thank Kyle L
Donna F, Director of Sales at Comfort Inn & Suites Airport & Expo, responded to this review

Please accept my sincere apology for your unsatisfactory stay. My front desk clerks are usually very pleasant. I will make sure things are addressed in all ways. From the breakfast to the front desk attendants. We will all try to make sure these things never happen again. It is so unfortunate though that you had to be the one that...

Denton, Texas
Reviewed 5 April 2015

This is a bare-bones property; limited amenities, but a decent place to stay. Very convenient to the Fairgrounds and Papa Johns stadium. Right next to the airport; planes flying about 200 feet overhead - not the quietest place to stay, but I didn't spend much time at the hotel.

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Helpful?
Thank Dale H
Donna F, Director of Sales at Comfort Inn & Suites Airport & Expo, responded to this review

Thank you so much for taking the time to leave comments about your stay. It is greatly appreciated. We do look forward to your next stay. Sincerely Donna Ferguson DOS

Liberty, Missouri
Reviewed 17 March 2015

We were traveling with three generations so the suite made it possible to have a little more privacy. The hotel is no longer part of Choice hotels and was pretty empty. The staff was very friendly and the breakfast area was exceptionally well maintained with a great selection. We were disappointed that the pool was not warmer and therefore, we...

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Helpful?
Thank Joan E
Donna F, Director of Sales at Comfort Inn & Suites Airport & Expo, responded to this review

Thank you so much for taking the time to leave comments on Trip Advisor. It is greatly appreciated. We have recently replaced our pool heater, and I do apologize it was not warm. We look forward to your next stay, that you may find the pool warmer. Kind Regards Donna Ferguson Sales manager

Peoria, Illinois
Reviewed 5 March 2015

We stay at this hotel every year because of the convenient location to the fair and expo center, the friendly staff and all the extras you get for the price. Each suite has a mircrowave, refrigerator, two tvs and an extra sofa bed. The hotel is clean and comfortable and we had absolutely no complaints. Being in such a close...

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Helpful?
Thank IllinoisBombom
Donna F, Director of Sales at Comfort Inn & Suites Airport & Expo, responded to this review

Thank you so much for taking the time to comment on tripadvisor. We are so glad you enjoyed your stay. I will be sure to let the staff know of your kind words. It is very encouraging when guests take the time to let us know how we are doing. Sincerely, Donna Ferguson Sales Manager

Valley Falls, Kansas
Reviewed 17 February 2015

Nice big clean rooms! The beds were VERY comfortable. Quiet, didn't hear anything from rooms bedside, etc. Breakfast was a good variety of cold to hot breakfast. the front desk staff were always very friendly and very helpful! Will stay here again if in town for sure!

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Helpful?
Thank MargieMc65
Donna F, Director of Sales at Comfort Inn & Suites Airport & Expo, responded to this review

Thank you for the kind comments you posted on tripadvisor. It is always appreciated when our guests take the time to comment on this site. It lets us know that we are doing our job. We look forward to serving you in the near future. Kind regards Donna Ferguson Sales manager

San Antonio, Texas
Reviewed 6 February 2015

I originally picked this hotel for two reasons. First, its proximity to the Kentucky Expo facilities and the Louisville airport. Second...the fact they had a shuttle service that served both the Expo and airport. I'm glad I decided to stay there. The room was a spacious two room suite with a living area that included a sleeper sofa, desk, chest...

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Helpful?
Thank Ben C
Donna F, Director of Sales at Comfort Inn & Suites Airport & Expo, responded to this review

Thank you so much for taking the time to leave comments on Trip Advisor. It was a pleasure to have served you. Your comments are so uplifting and encouraging to my staff. We look forward to your next visit in the near future. Sincerely Donna Ferguson Sales manager

midland
Reviewed 4 December 2014 via mobile

Clean comfy and quiet, good breakfast and excellent staff. Only blemish was end room has very poor wireless internet, if you need Internet ask for room closer to the middle. Lots of places to eat nearby and very easy to get to. Great stay if you need to be close to airport but without noise

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Thank vanleppard
Donna F, Guest Relations Manager at Comfort Inn & Suites Airport & Expo, responded to this review

valuable guest, our hotel is thankful for you to taking online survey and review your recent stay with us, we are also glad that you feel comfortable while you were at our hotel , in future if you are Louisville area please come and stay with us again. thank you from staff at comfort inn and suites at airport and...

Watertown, New York
Reviewed 17 November 2014

There were a lot of things I was apprehensive about when I first pulled up to this place. The price (one of the cheaper fares in the area at the time), and the location (kinda close to a shady neighborhood, and right next to an interstate). But they were quickly dispelled when I checked out the room. It was very...

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Helpful?
Thank Jasonwhirlybird
Donna F, Director of Sales at Comfort Inn & Suites Airport & Expo, responded to this review

Thank you so much for commenting on Tripadvisor. I'm glad to hear your fears were dispelled. It is always good to know our guests enjoyed their stay. We look forward to your next stay real soon. Sincerely Donna Ferguson

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites Airport & Expo

Address: 653 Phillips Lane, Louisville, KY 40209
Region: United States > Kentucky > Louisville > South Side
Price Range: ₹ 7,848 - ₹ 20,208 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Airport & Expo 2.5*
Number of rooms: 98
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Also Known As:
Comfort Inn & Suites Airport & Expo Hotel Louisville
Comfort Inn And Suites Airport & Expo
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Airport & Expo staff and other travellers.
4 questions
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Fayetteville, Tennessee
Fayetteville, Tennessee
Greenville, South Carolina
7 months ago
Michigan City, Indiana, United States
over a year ago

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Questions? Get answers from Comfort Inn & Suites Airport & Expo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on an upper floor”
 of 5 bubbles 2bobj, 25 Sep 2016 | Read review
“The suite was perfect for us.”
 of 5 bubbles jagbookworm, 27 Jul 2016 | Read review
“In the back.”
 of 5 bubbles Heloguy77, 18 May 2016 | Read review
“Make sure you know what there is to do near by, staff doesn't.”
 of 5 bubbles 810brittneym, 30 Mar 2016 | Read review
“All rooms recently upgrade and are excellent. First floor quiet but hotel is near airport.”
 of 5 bubbles KDMagin, 27 Mar 2016 | Read review
5 of 5