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Crowne Plaza Hotel Louisville-Airport KY Expo Center

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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Discover the meaning of old-fashioned Southern hospitality at Crowne Plaza Louisville. We re located in the heart of Louisville, just minutes from the Louisville International Airport and major attractions like Six Flags Kentucky Kingdom, the Louisville Zoo, and the Kentucky Exposition Center. Take advantage of complimentary shuttle service. In true Southern style, we provide all guests with free rides to the airport and any destinations located within a three-mile radius of the hotel. Experience the difference a little extra space can make in our stylish guest rooms or magnificent suites. Featuring amenities like free high-speed wired and wireless Internet, well-lit, generously-sized work desks, flat-screen televisions, in-room movies, and coffeemakers, they're the perfect place to work or relax. With 28 meeting rooms and an incredible 55,000 square feet of flexible space, Crowne Plaza truly is The Place to Meet. Hold business conferences, wedding receptions, and social events in our world-class facilities. Cool off in the indoor/outdoor pool, or work out in our fitness center. Take care of tasks quickly by visiting the on site business center. Visit the Blue Horse to sip a night cap or have a hearty meal. Get a good night s sleep, get to Louisville s favorites hot spots, and get some assistance from your meetings director to make that on site business or social event a success all at Crowne Plaza Louisville.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pets Allowed ( Dog / Pet Friendly )
Bar/Lounge
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
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HOTEL STYLE
Green
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Reviews & more
768Reviews
211Photos
7Q+A
100Room tips
Traveller rating
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We booked our room when came to town to see the Bob Segar concert. We were given room 134. First complaint about the room is the carpet was filthy. It had dirt and stains everywhere. I did not dare walk on it with my shoes not on. 2ndly. We were awake all night long. The
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Response from Nona W, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center
Responded 3 days ago
Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation and service. We strive to exceed the expectations of every guest who stays with us, and regretfully in your case we failed to meet that criteria. We truly apologize for the inconvenience and worry that this has caused you. Please note that this information has been passed on to our concerned staff.
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The hotel is close to the airport and the fairgrounds. There are several restaurants at both ends of Phillips Lane (blocks away). The beds in the room were comfortable. The room was big enough. The TV remote did not work, so the TV was unusable. The carpet had dirty spots and ne
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Response from Nona W, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center
Responded 4 weeks ago
Brenda, we appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services. However, we are happy to hear you enjoyed your meal at our Blue Horse Restaurant!
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Only reason we didnt give it a 5 was there were some ants in our bathroom. The staff did make it right with us. Room was spacious. Beds were comfortable. Staff was very friendly. Breakfast buffet was the best in any hotel I've ever had. Location was perfect for the even at the Ex
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Response from Nona W, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center
Responded 7 Nov 2018
Yanicka, Thank you for taking time to review our property here on TripAdvisor. We are glad to hear that we will be your top choice when you visit the area. We look forward to welcoming you back next year!
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The hotel is older, it’s well kept, the food is ok, the staff is kinda friendly but that seemed to vary. To be honest if your easily frightened or not in things that seem a bit haunting, this might not be a good choice. However, the rooms were decent and clean. The boutique was e
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Response from Nona W, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center
Responded 26 Oct 2018
Mya, thank you for your review. We are very happy that the staff was welcoming and accommodating and that you enjoyed your guest room. We are very sorry to hear that several things throughout your stay did not meet your expectations. This has been communicated to the concerned staff.
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This hotel is the largest in the area and across from the fairgrounds and next to the airport. It is the only hotel that has a restaurant and bar inside. All of the other hotels nearby along Phillips Lane in Crittenden Drive do not have restaurants inside or bars. The Crowne Plaz
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Response from Nona W, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center
Responded 15 Oct 2018
Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. We’re looking forward to having you again as a guest in our hotel.
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Photo provided by managementCrowne Plaza Hotel Louisville-Airport KY Expo Center
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Meeting room
Photo provided by managementCrowne Plaza Hotel Louisville-Airport KY Expo Center
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Previous
Is there a complementary breakfast available on the weekends?
I agree with the other answer. However, if you are a attending a big event at the expo center, they have vendors there with some pretty good items available.
1 vote
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Does this hotel provide a microwave and refrigerator in the rooms?
Good Morning, We do not have microwaves in our rooms however, there is one available in the business center for guest use. Our suites have refrigerators in them and one can be placed in our standard rooms for an additional $20.00 plus tax per night, thank you
1 vote
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Can I invite a friend to my room or a short visit? Do I need to notify the visit to the hotel staff?
Good Morning, you are more than welcome to invite your friends for a visit, you do not have to notify the hotel staff however, if they are staying more than a few hours, you will need to get a parking pass for their car. Thank you, Nona Front Office Manager Crowne Plaza Louisville
0 votes
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is there anything else in walking distance besides the airport, like shopping?
No,but if the shuttle bus will take you
0 votes
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Is there shuttle service to the downtown area or any other Louisville attractions?
they shuttle to airport and expo center i would think they shuttle to down town id call too confirm
0 votes
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12
"Close to the airport but very quiet!"
"Higher the better!"
"Avoid first floor."
"mini refrigerators are available for an extra charge"
"Pet fee is $50/day"
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PRICE RANGE
US$ 90 - US$ 283 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza hotel louisville-airport ky expo louisville
LOCATION
United StatesKentuckyLouisvilleSouth SideFairgrounds
NUMBER OF ROOMS
588
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