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Crowne Plaza Hotel Louisville-Airport KY Expo Center

691 reviews
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Traveller (127)
Room & Suite (79)
Dining (10)
Overview
  • Excellent34%
  • Very good31%
  • Average18%
  • Poor10%
  • Terrible7%
Travellers talk about
“blue horse”(45 reviews)
“expo center”(72 reviews)
“executive west”(13 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (691)Write a Review
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All reviewsblue horseexpo centerexecutive westlifeguard on dutytwo sinksfreedom hallamusement parkfree shuttlefirst floorlouisville airporthotel restaurantstate fairshuttle servicebeds were comfortablechurchill downsvery nice hotelindoor pool
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1 - 5 of 687 reviews
Reviewed 4 days ago

I visited here recently for a work trip, and the entire place just smells and looks outdated. Our meeting room was fine and worked for what we needed but the overall hotel experience wasn't one of the best. Their shampoo was awesome, though!More

Thank Morgan M
Response from Nona W, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo CenterResponded yesterday

Morgan, we are very sorry to hear about your overall experience at our hotel. Regarding the guestrooms, please know that we are in the process of finalizing the renovation plan to update the hotel and enhance the physical room quality in the near future. It...More

Hotel's Favourite
Reviewed 15 January 2018 via mobile

We stayed at the hotel over the weekend while attending a convention at the Kentucky expo center. I was most amazed by the staff at the hotel. From the front desk to the bell man every person was pleasant to speak to. Lobby: offers water...More

Thank Shreya R
Response from Nona W, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo CenterResponded 4 weeks ago

Shreya, Thank you for taking the time to share your experience! We appreciate all of your kind words about our staff and we will be sure to share with the entire team! Our restaurant, Blue Horse, has an excellent menu and we hope you got...More

Reviewed 6 days ago

To start with, not the easiest hotel to find. You have to exit like you’re going to the fairgrounds, then turn left just before the entry gates. But once you get there, it’s easy to get around. I like that there is a gas station...More

Thank joroberts240
Response from Nona W, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo CenterResponded 4 days ago

Thank you for your kind comments! We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. On your next visit, we are...More

Reviewed 2 weeks ago via mobile

Clean room and comfortable bed leads to 3 nights of enjoyable sleep. Though I didn’t visit the downstairs restaurant during my stay this time, it’s also an enjoyable experience (good food and atmosphere). Overall a good place to stay!

Thank Dan P
Response from Nona W, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo CenterResponded 2 weeks ago

Dan, thank you for making our hotel your second home when you're in Louisville, KY. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips.

Reviewed 2 weeks ago

I have stayed at Crowne Plaza for years - it is the best lodging for the annual Boat Show. Debbie took great care of us - went above and beyond! Rooms are clean and comfortable. Shuttle service was fast and courteous. Rick was very gracious....More

Thank dworkman2018
Response from Nona W, Front Office Manager at Crowne Plaza Hotel Louisville-Airport KY Expo CenterResponded 2 weeks ago

We are delighted to hear that we have been part of so many journeys that you've taken. We hope that you will stay with us several times more on your next trips. We truly appreciate your kind words about our staff. It's definitely a boost...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 101 - US$ 257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Louisville
#24 Romantic Hotel in Louisville
#40 Business Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 101 - US$ 257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Louisville
#24 Romantic Hotel in Louisville
#40 Business Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (127)
Room & Suite (79)
Dining (10)
Pool & Beach (3)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Gina L
3 January 2017|
AnswerShow all 5 answers
Response from Nona W | Property representative |
Good Morning, We do not have microwaves in our rooms however, there is one available in the business center for guest use. Our suites have refrigerators in them and one can be placed in our standard rooms for an additional... More
1
Vote
jackhouse8809
6 November 2016|
AnswerShow all 3 answers
Response from Nona W | Property representative |
Good Morning, you are more than welcome to invite your friends for a visit, you do not have to notify the hotel staff however, if they are staying more than a few hours, you will need to get a parking pass for their car... More
0
Votes
tdssimms
1 October 2016|
AnswerShow all 4 answers
Response from cflynn5 | Reviewed this property |
No,but if the shuttle bus will take you
0
Votes
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12
Room Tips
"Pet fee is $50/day"
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"I would request a room that is not on the ground floor as the ground floor seems to get a lot of traffic."
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"Be prepared to hear planes taking off and landing at the airport."
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"I was in 3 rooms. They all were exceptional"
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