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Fairfield Inn & Suites Louisville Downtown

274 reviews
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Traveller (29)
Room & Suite (28)
Dining (2)
Overview
  • Excellent36%
  • Very good43%
  • Average16%
  • Poor3%
  • Terrible2%
Travellers talk about
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
Suites
2.5 Star Hotel
All hotel details
Offers from Fairfield Inn & Suites Louisville Downtown
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (274)Write a Review
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All reviewsfront deskparking garagerestaurant recommendationswithin walking distanceper dayyogurtsome great restaurantskfc centeradjoining roomsconvention centerconvenient locationdecent sizecomplimentary breakfasthard boiled eggsrooms were greatwaffle makerwould definitely stay here again
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1 - 5 of 270 reviews
A TripAdvisor Member
1
Reviewed 3 days ago via mobile

Absolutely the best stay I’ve ever had at a Hotel. Every single worker was extremely nice and helpful with everything. The cleaners did an amazing job every day with the room as well. Deff will be staying with this hotel anytime I’m in town from...More

Thank A TripAdvisor Member
Reviewed 2 weeks ago via mobile

The hotel itself was very clean and convenient walking distance from restaurants and attractions. What really stood out to me was the staff who went out of their way to help me find directions and were always warm. A man named Bernir went out of...More

Thank Sara E
Response from General M, General Manager at Fairfield Inn & Suites Louisville DowntownResponded 1 week ago

Thank you so much, we are thrilled that you had such a great time! I know I speak for my entire team when I say that your review reaffirms why we are in this business. We take pride in providing exceptionally clean rooms. Please let...More

Reviewed 5 weeks ago

The check-in process was quick, however the staff was rather bland. The woman who checked me in did not seem enthusiastic, and never smiled or made eye contact with me. The hotel was clean and I enjoyed the breakfast. It was nice to have oatmeal...More

Thank enatural3
Response from General M, General Manager at Fairfield Inn & Suites Louisville DowntownResponded 4 weeks ago

Thank you for reviewing your recent stay. I apologize that your experience was anything less than exceptional. I have shared your notes with the appropriate teams to address opportunities. We would love to have the chance to welcome you again so that we can provide...More

Reviewed 12 December 2017 via mobile

I would like to recognize an awesome employee by the name of Acelia at the front desk. She had great customer service skills from our arrival til our departure. She greeted us with a smile. She made sure we had everything that we needed at...More

Thank msvrich
Response from General M, General Manager at Fairfield Inn & Suites Louisville DowntownResponded 13 December 2017

Thank you for taking time to share such wonderful feedback from your recent stay. Service is the core of everything we do here and I thank you for taking the time to thank Acelia for the level of service she provided you. I'm so glad...More

Reviewed 5 December 2017

My experience at Fairfield Inn & Suite was wonderful. A BIG Thanks to Acelia and C.J. at front desk, they were very helpful with everthing, from checking in to checking out, they also made me feel special, like i was their only concern even tho...More

Thank jcheta007
Response from General M, General Manager at Fairfield Inn & Suites Louisville DowntownResponded 6 December 2017

Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$ 105 - US$ 267 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Romantic Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 105 - US$ 267 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Romantic Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (29)
Room & Suite (28)
Dining (2)
Pool & Beach (1)
Hotel & Grounds (33)
Questions & Answers
Ask a question
Monicadejesus F
15 November 2017|
AnswerShow all 2 answers
Response from CSIMelissa | Reviewed this property |
There is actually a parking garage beside the hotel, in the same parking lot actually, for overflow parking. We had to drive through it to leave the hotel. You have to pay the same for parking at the hotel whether you find... More
0
Votes
_jpwest913
28 April 2017|
Answer
Response from Katie N | Property representative |
Yes!
0
Votes
Room Tips
"Rooms are noisy on a good nite with a hospital near and a fraternity party makes it worse."
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"Don't stay on the back of the hotel near the industrial fans"
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"I'm not sure what the views are from all the rooms, but ours faced the front and it was awesome."
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"get the suites if you can - they offer more room. I never notice any noise either in the hotel or outside..."
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