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Holiday Inn Express Hotel & Suites London

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Traveller (59)
Room & Suite (37)
Dining (3)
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Overview
  • Excellent36%
  • Very good28%
  • Average18%
  • Poor8%
  • Terrible10%
Travellers talk about
“priority club”(3 reviews)
“prompt service”(2 reviews)
“ihg properties”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites London
Special Offer: Book Direct and Save
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Offers from Holiday Inn Express Hotel & Suites London
Special Offer: Book Direct and Save
Hotel deals
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Reviews (169)
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57
44
30
15
18
Show reviews that mention
All reviewspriority clubprompt serviceihg propertiescheese omeletsbig boyyogurtroad tripwould stay here againbreakfast was includedvery nice hotelplenty of foodnice selectionthe entire hotelclean roomsnice stopstayed one nightback home
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41 - 45 of 164 reviews
Reviewed 23 September 2016

Our room and the hotel itself was very nice and clean. Our main problem was with the manager. We booked three rooms, one for my wife and I, and the other two rooms for friends of ours that we were traveling with approximately 6 weeks...More

1  Thank Jerry L
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites LondonResponded 9 October 2016

Dear Jerry L, Thank you for choosing us and for leaving a review. I am happy that you found our rooms clean. However, it is regrettable that your stay was negatively affected by the level of service you received. Please accept our sincerest apologies for...More

Reviewed 19 September 2016 via mobile

Stayed here on a Saturday night. Recent remodeling done, but not everything. Bathroom sink broken in 1st room. Switched rooms and toilet seat was broken. Sheets in room had not been changed for one of the beds. Hair, pizza crumbs on sheets when we folded...More

1  Thank Craig L
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites LondonResponded 5 October 2016

Dear Craig L, Thank you for taking the time to express your thoughts and concerns. We are very sorry for the shortfalls you have noticed with the quality of the room you received and its cleanliness. We take our guest comments very seriously and always...More

Reviewed 30 August 2016 via mobile

Totally unexpected room. I was blown away by the uber modern decor and the size of the room. It was beautiful. Everything was clean and the bed was comfortable. I would have give this hotel five stars if the front desk clerk had been more...More

Thank DDay1959
Reviewed 24 August 2016

If you want to get something to eat, make sure it's not late. The town pretty much closes down at 9:00 P.M. This is the nicest hotel in London, Ky. I traveled with a family of four and we all enjoyed are stay. The staff...More

Thank JasonMeyer12345
Reviewed 20 August 2016 via mobile

Stopped here on our way from Florida to Florence,KY. Very clean, updated rooms, super comfy beds, friendly staff and a nice little breakfast. Only complaint was although the a/c was very cold, the room was very damp, all the bedding and floor felt damp but...More

Thank AprilKerinuk
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Indoor pool
Details
Price range
US$ 95 - US$ 147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 95 - US$ 147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (59)
Room & Suite (37)
Dining (3)
Pool & Beach (3)
Questions & Answers
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jlr995
17 September 2017|
AnswerShow all 2 answers
Response from Godale88 | Reviewed this property |
I am not sure, we did not have a animal with us but seen some one at the hotel with two small poodles!
0
Votes
Room Tips
"I stayed on the third floor. It was nice there."
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"There is a bell in the elevator which you may hear late at night if your room is close to it."
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"Nice for one night"
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"Pick a different hotel if you need internet access."
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