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Did not have a good experience - could not find a space to park my car, the check-in process was slow and the front desk agent was very rude with the person that was in line in front of us. When I asked for help...More
Thank Manoel G
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites LondonResponded 2 May 2016
Dear Manoel G,
Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our beds to be comfortable and our bathrooms to be modern and clean. However, we would like to apologize...More
Stayed here for work and it was great. Folks running the place were nice and helpful and the newly renovated rooms are really nice. Wi-fi worked well and the room was great work working. Gym hadn't been renovated yet when I stayed, but there is...More
The hotel is under renovation and upgrade. The new look is contemporary and rooms are clearly aimed at improved functionality over old design. Great lighting, both direct and indirect in rooms. Greater space for clothes and cases. Convenient light switches by bed and increased number...More
Overall front area was a mess for remodel. Minimal breakfast along with Dry a Wall dust everywhere. I also left behind a temperpedic pillow and have called for over 1 week. No return calls, left messages for Manager to call concerning this, Nothing! I will...More
Remodeling and the front is a mess, but the color scheme and the lay out is awesome. Beds are to die for but the problem is the breakfast. Sub standard by comparison of all the HI Express' I stay at. Lacking typical foods and the...More
Thank Steve L
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites LondonResponded 29 March 2016
Dear Steve L,
Thank you for leaving a review about your stay with us. We are happy that you were satisfied with the service level of our front desk staff and we certainly appreciate your nice feedback on our beds. However, we would like to...More
US$ 97 - US$ 155 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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