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Hilton Lexington Downtown

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Hilton Lexington Downtown
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1,028 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Lexington Downtown
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Showing 1,020: English reviews
Lexington, Kentucky
Reviewed 1 week ago

On February 11, 2017 my wife and I had dinner ar the Hilton Lexington Downtown. We were very surprised at the high quality of the food, atmosphere and service. We were expect a mediocre experience but were very pleasantly surprised. Our server was very professional and should be recognized for her work. I cannot recall her name but she is...

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Helpful?
Thank Wachtel1943
ALugo1, General Manager at Hilton Lexington Downtown, responded to this review

Excellent feedback! I will pass along your compliments to our F&B staff. Thank you for letting us know you enjoyed your dinner! Please join us again real soon!

Conroe, Texas
Reviewed 1 week ago via mobile

My favorite hotel in Lexington. Especially like to be here when U.K. Has a home basketball game. Just across the street from Rupp center and the UK fans tend to get their game hype on in the lobby bar. Great fitness room.

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Helpful?
Thank kentwharris
ALugo1, General Manager at Hilton Lexington Downtown, responded to this review

Thank you for letting us know we are your FAVORITE HOTEL in Lexington! Happy to hear you also enjoy our fitness room. We will look forward to your return to cheer on the CATS!

Salisbury, Maryland
Reviewed 2 weeks ago

AC in room could not keep room cool. Checked 13 floors for water. No water in any of the vending machines. Was told by front desk to purchase a $4.00 bottle of water at the lobby store as a solution. Facilities are nice and beds were comfortable on a positive note. Parking however was not as easy as staying at...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Chad D
ALugo1, General Manager at Hilton Lexington Downtown, responded to this review

We appreciate you taking the time to send us a review on your stay. Please know we use all feedback to help us better serve our guests. I apologize for any inconvenience you experienced due to HVAC and vending issues. I hope you join us again next time you're in Lexington, KY.

Athens, Georgia
Reviewed 2 weeks ago

It was a great stay. Loved the remote / app activated keys. Staff was very attentive and helpful. Brought my 7 year old daughter to her first U.K. Game and everyone from hotel staff to restaurant staff were so helpful and made her feel at home away from home that it made her trip even more exciting and happy

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jeffchesser
ALugo1, General Manager at Hilton Lexington Downtown, responded to this review

Great review! Thank you for letting us know we helped make the game day special for your daughter. Please join us again next time you in town cheering on the CATS!

Louisville
Reviewed 2 weeks ago

Great location. Walking distance from great restaurants and activities. Staff is friendly and knowledgeable. I will definitely stay there again next time I'm in Lexington. Rooms were decorated well and very clean.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jonbY8773ZK
ALugo1, General Manager at Hilton Lexington Downtown, responded to this review

We love hearing guest say they will definitely join us again next time they're in town. I'll pass along your compliments to our friendly staff. Again, thank you for taking the time to send us feedback.

Paducah
Reviewed 2 weeks ago

My son and I stayed here while attending a University of Kentucky basketball game. Staff was very helpful and hotel was very clean. I would definitely recommend it to anyone. All of the staff was very attentive.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank toddbG4414OU
ALugo1, General Manager at Hilton Lexington Downtown, responded to this review

Thanks for letting us know you enjoyed your stay while in town cheering on the CATS! I'll pass along your compliments to our staff for being attentive. And we will look forward to your return!

Louisville
Reviewed 2 weeks ago

Have stayed at the Hyatt on multiple occasions but thought I would give the Hilton a try. They are both very close to Rupp Arena where we were attending an event. Suffice it to stay, there we various issues of different types that would discourage me from staying at this property again. Save yourself the worries and stay elsewhere.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 986deanh
ALugo1, General Manager at Hilton Lexington Downtown, responded to this review

So sorry to hear you didn't enjoy your stay with us. I would encourage you to reach out to let us know how we can make this better. Please know we use all feedback to help us better serve out guests.

Lexington, Kentucky
Reviewed 3 weeks ago

Great hotel close to Rupp Arena for Kentucky basketball. However, the valet service was lacking. When the guy brought our vehicle he pulled it beyond the covered area..it was snowing.. and he didn't help us get our luggage in the vehicle. For the charge for valet there should be more service. I am a good tipper, but he did nothing...

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Helpful?
Thank abbygail83
ALugo1, General Manager at Hilton Lexington Downtown, responded to this review

Thank you for taking the time to send us a survey. We appreciate your feedback and we definitely use it to better serve our guests. Sorry for the inconvenience you experienced with Valet. I hope you join us again next time you're in town for a game.

Eugene, Oregon
Reviewed 3 weeks ago

The property is located close to the Lexington Convention Center and Rupp Arena, but not as close as the Hyatt. Restaurants are nearby. Spendy for what you get besides location. No refrigerator in the room. Hot tub wasn't that hot and the water was dirty. I found the artificial grass a bit disturbing and the layout was a bit disorienting....

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Helpful?
Thank bb_organic
ALugo1, General Manager at Hilton Lexington Downtown, responded to this review

We love our location too! Being in the heart of downtown Lexington definitely has it's advantages. We appreciate your review. Please know we use all feedback to help us better serve our guests.

Lexington, United States
Reviewed 3 weeks ago

Hotel is beautiful. Check in was a nightmare. Homeless people in and out of the lobby making it unsafe. Staff was accommodating to an extent. Room service finally answered after trying to call for 20 min to order.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 363cyw
ALugo1, General Manager at Hilton Lexington Downtown, responded to this review

We appreciate your feedback. So sorry you had issues reaching our room service department. I apologize for any wait. Thanks for letting us know we have a beautiful hotel. And rest assured our hotel is safe we have an excellent Security team on property.

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Lexington Kentucky’s finest hotel, Hilton Lexington/Downtown, is the hotel destination of choice for meetings and weddings, alike. Centrally located in downtown Lexington and adjacent to Rupp Arena, Hilton Lexington/Downtown is just minutes away from Blue Grass Airport, Keeneland Race Track, University of Kentucky, the Kentucky Horse Park and the corporate offices of Lexmark and Ashland Oil. ... more   less 

Additional Information about Hilton Lexington Downtown

Address: 369 W. Vine Street, Lexington, KY 40507
Region: United States > Kentucky > Lexington
Price Range: ₹ 9,880 - ₹ 14,652 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Lexington Downtown 3.5*
Number of rooms: 367
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity and Jetsetter so you can book your Hilton Lexington Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Lexington Downtown Hotel Lexington
Hilton Hotels Lexington
Hotel Style:
#8 Romantic Hotel in Lexington
#17 Family Hotel in Lexington
#17 Business Hotel in Lexington
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Lexington Downtown staff and other travellers.
3 questions
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Questions? Get answers from Hilton Lexington Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 701 nice”
 of 5 bubbles jiml289, 13 Feb 2017 | Read review
“Rooms facing Rupp Arena are noisy. Emergency vehicles run throughout the night with horns and sirens blaring.”
 of 5 bubbles J2085QXmichaelg, 14 Jan 2017 | Read review
“If you go to eat get there really early before the game starts”
 of 5 bubbles acon2013, 11 Jan 2017 | Read review
“Great for Rupp Arena access.”
 of 5 bubbles HB4949, 8 Jan 2017 | Read review
“Had a nice room over the park”
 of 5 bubbles CMartin24, 13 Dec 2016 | Read review
5 of 5