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The Campbell House

1375 S Broadway, Lexington, KY 40504 (Formerly Crowne Plaza Hotel)
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1 room, 2 adults, 0 children
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Close 
  • The Red Mile
    1.0 km
  • 3 star hotel
  • Free Wifi
Reviewed 18 April 2016
Excellent Hotel
Everything went perfect during my stay at this hotel. It was... more
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505 Reviews from our TripAdvisor Community

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Showing 503: English reviews
Reviewed 18 April 2016

Everything went perfect during my stay at this hotel. It was exactly what I was expecting from a Hilton/Curio hotel: beauty, comfort, cleanliness, friendliness and professionalism. I was particularly pleased with how spacious and quiet my room was, and with the quality of the mattress, linen and towels. The staff service was also excellent.

Review collected in partnership with Curio – A Collection by Hilton
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Thank 755evap
Banner Elk, North Carolina, United States
Reviewed 18 April 2016

Having been born and raised in the Bluegrass region of Central Kentucky I have fond memories of the Campbell House dating back to my early childhood when it was one of, if not the best hotel in Lexington. Truly fine dining was also offered. With this in mind and having learned it underwent renovation in the not too distant past...

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Thank Doug S
Glasgow, United States
Reviewed 18 April 2016

This is a beautiful hotel. The staff are very friendly & receptive to your needs. It has always been a wonderful hotel & I always try to stay here when I'm in the area, but now being part of the Hilton brand makes it much more customer service oriented. This is an older hotel & some of the rooms are...

Review collected in partnership with Curio – A Collection by Hilton
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Thank Diana P
Goshen, Indiana
Reviewed 18 April 2016

We picked this hotel pretty randomly. We knew nothing about it's location or history. We were so lucky! The staff was amazing, rearranging rooms to fit our needs. The room was comfortable and clean. The attached sitting area was a great bonus. The on-site restaurant and bar would have been great if we'd arrived earlier. The location of the hotel...

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Thank kplodows
Boston, United States
Reviewed 13 April 2016

Was the only room in a long hallway that was not part of a weekend frat party. Kept up all night and into the morning. Not satisfied by the way it was handled. Staff need some major training/management

Review collected in partnership with Curio – A Collection by Hilton
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Thank Gerard M
CHOpsDirector, General Manager at The Campbell House, responded to this review

Although you shared this some time ago I wanted to reach out to you. I am new the new Assistant GM on property and I am committed to improving the overall experience for every guest that stays with us. Please accept my sincere apology for the inconvenience you suffered due to noise transmission in the corridors and outside guests. I...

Canton, Michigan
Reviewed 9 April 2016 via mobile

My family is staying at the Campbell House this weekend for a relaxing weekend to enjoy the races. The staff is truly wonderful. The folks at the front desk are really warm, helpful and truly the best thing this hotel has to offer. The complimentary shuttle also worked really well and was so convenient. We loved the decor too. There...

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Helpful?
Thank shannon11969
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi shannon11969! Thank you for the kind kudos regarding our staff! We all certainly appreciate that! I am sorry to hear about the noise near your room. Yes, this weekend we have had several functions taking place in our ballrooms, and so I understand about the noise level and how that can be a disruption. I am unsure of when...

Reviewed 8 April 2016

Hotel staff was very friendly and location was convenient. Unfortunately, the room design was not user friendly in that the bathroom is extremely small and there were no plugs near mirrors in the room to be used for getting ready in the mornings. Cleanliness was average. Breakfast buffet was excellent. Learned that this was a haunted hotel but no spirit...

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Helpful?
Thank Cindy E
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi Cindy E! Thank you for your review! I am happy to hear that you loved our staff, breakfast, and property location! As for the design of the room, although it is not the most modern in terms of functionality- we have some great renovations on the way, so be sure to keep an eye out for some exciting changes...

Martin, Kentucky
Reviewed 7 April 2016

My family came to this hotel because we needed a place to stay while my oldest son (three years old) had hospital testing overnight. The staff were amazing. When we showed up at the hotel both of my children were fussy from a very long car trip and the staff made checking in quick and painless. I also needed a...

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Helpful?
Thank Kimberly M
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi there Kimberly M! What a very nice review! We are so glad that we were able to accommodate you and your family while you were here in Lexington. It really sounds like every aspect of your stay was excellent, which is what we strive to achieve. It is also great that you had a chance to experience the largest...

Wickliffe, Ohio
Reviewed 4 April 2016

We rented two rooms for one night on our way to an eventual destination further south. The hotel was very easy to find and had several restaurants nearby, but also had an eatery on site. We loved the newly updated rooms, huge flat screen tvs, and very comfortable beds. The kids REALLY LOVED the large pool area. I called the...

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Helpful?
Thank Comish32
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi Comish32! Thank you for all the kudos! We are so glad you and your family had an excellent stay with us! I'm sorry we were sold out on your way back, but be sure to make reservations with us soon so that we can ensure your next stay with us! We look forward to having you stay again soon!...

Dayton, OH
Reviewed 4 April 2016

We chose this hotel primarily for the pool. It was larger than most hotel pools and my kids really wanted to swim. Our room was nice--furnishings and paint made it feel like a boutique hotel. The lobby was also nice. The bar feels like it's stuck in the 80s. The hallways were fine but a bit dark and they were...

Review collected in partnership with Curio – A Collection by Hilton
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Thank LMBOhio
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi there LMBOhio! I am so glad to hear that you and your kids loved our giant pool, and the decor of the your room and our lobby! I can understand how it may have seemed like you were the only guests in house because of the layout of the hotel. In regards to the bar's decor and the hallways,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Originally built as a small two-story building in 1949, the Campbell House is Lexington's most recognized and cherished hotel. Our recent multi-million dollar renovation has transformed this local jewel into one of the finest hotels in the Kentucky. Featuring 250 guest rooms and suites and over 15,000 square feet of flexible function space that can accommodate everything from board meetings to conventions, the Campbell House is the perfect location for groups, meetings and social events. We are centrally located near various tourist attractions such as: The University of Kentucky, Keeneland Race Track, Rupp Arena & Commonwealth Stadium - Home of the Kentucky Wildcats, Tattersalls, Redmile, The Lexington Convention Center and Calumet Farm. Whether you are seeking a personalized experience for you next business trip, and inspirational setting for your next meeting, an unforgettable wedding, the perfect backdrop for a romantic getaway, or an unforgettable vacation, your adventure into a world of beauty, luxury and tranquility awaits you at the Campbell House! ... more   less 

Additional Information about The Campbell House

Address: 1375 S Broadway, Lexington, KY 40504 (Formerly Crowne Plaza Hotel)
Region: United States > Kentucky > Lexington
Price Range: ₹ 8,462 - ₹ 13,922 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Campbell House 3.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Crowne Plaza Lexington
Crowne Plaza Campbell Hotel
Hotel Style:
#10 Romantic Hotel in Lexington
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Questions & Answers

Here's what travellers have asked, with answers from The Campbell House staff and other travellers.
8 questions
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Questions? Get answers from The Campbell House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for better lighting if it exists”
 of 5 bubbles sannettie, 29 Nov 2016 | Read review
“Inspect the room before check in. Rooms are NOT standard and differ. Also, some smell much better than others...”
 of 5 bubbles Stewfamily, 20 Nov 2016 | Read review
“Ask about the layout of the rooms. The General Manager told me there are many different room types.”
  • well appointed bathroom, though small
  • just room to walk around the bed... but nice
 of 5 bubbles kitzg, 6 Nov 2016 | Read review
“Ask for golf course view”
 of 5 bubbles 89KS, 26 Oct 2016 | Read review
“Stayed in 1090 & it was easy access to a side door, low noise level.”
 of 5 bubbles benjaminbU5527GH, 24 Oct 2016 | Read review
5 of 5