Hotel was under renovation and the whole 3rd floor was closed. It is in desperate need of new beds and matresses and TVs as the room we stayed in they were worn out. Shower head leaked and the sink faucet was completely loose from the sink. This Hotel needs some work done to it.
I had a great one night stay at this Hilton Garden Inn and will return. The property is being renovated but the area under construction is secured and is inactive during the evening, night, and early morning breakfast. The hospitality and service provided by the staff is…
This hotel is under going remodeling on the 3rd floor. We were not made aware of this until our arrival. The noise level during the day was unbelievable. Could barely hear to talk on the phone and certainly could not rest until after 6 pm when the construction crew quit for…
Easy access to main roads & restaurants. Comfortable bed. The "Easy Chairs" in the lobby are too deep to sit in comfortably even for a tall person placing with a pillow at your back. I'm short and only the chairs at the small tables let me sit easily and not slouch. Several…
Staff is very helpful and friendly. My room was very clean. The waitresses in the morning that serve breakfast are wonderful. Their service is impeccable. I would highly recommend this hotel if you are traveling to Louisville East.
"High floor away from elevators"
"We always ask for a quiet room away from elevators and vending."
"Near rear entrance to avoid long transfer of luggage"
"Quietest rooms are away from elevators and ice machines."
"I booked an evolution room and the bed was super comfy."