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Holiday Inn Express Louisville

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Holiday Inn Express Louisville
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79 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Louisville
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Showing 78: English reviews
Reviewed 21 July 2016 via mobile

I've stayed at this Holiday Inn property on several different occasions for the past three years. The location is very convenient for staying on the east side of Louisville and you can easily walk to a variety of restaurants. I'm always impressed with the cleanliness of the lobby, pool, and breakfast areas. In addition to free breakfast, this hotel provides...

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Helpful?
Thank Wayne S
IHGService, Guest Relations Manager at Holiday Inn Express Louisville, responded to this review

Dear Wayne S, Thank you so much for staying with us and for taking the time to leave us your feedback. I am delighted to hear that our location is convenient for your needs and apologize for the shortcomings due to the on going renovations. Your review is vital for improving the service and quality we offer to our valued...

Indiana
Reviewed 26 June 2016

This hotel was booked for a family reunion. Reservations went smoothly, and hotel staff didn't seem bothered by our groups that gathered in the lobby to chat. The front desk staff was awesome - especially Cyndi who went out of her way to assist. We stayed for three nights and found our room to be very clean. The bed was...

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Helpful?
Thank crosscountrywanda
Angelia Gill T, Guest Relations Manager at Holiday Inn Express Louisville, responded to this review

Thank you for taking the time to post your review on your stay with us. I was please to know that we met and exceeded your expectations. I will make sure to share your review with our staff, which takes great pride in serving our guest from check in to check out. Thank you again for the feedback and we...

Ohio
Reviewed 8 June 2016

We stayed here for 1 night for a wedding we were attending. My daughter ended up getting sick and the night desk attendant was very helpful getting us new bedding and some room freshener. We also enjoyed the pool and spa area. I would stay here again when visiting.

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Helpful?
Thank Heather J
Angelia Gill T, Guest Relations Manager at Holiday Inn Express Louisville, responded to this review

Thank you Heather, for taking the time out of your schedule to post your review on your stay with us at our hotel. I was glad to read that our staff took care of you and your family, and that we met and exceeded your expectations. I will share your review with our staff, which our staff takes great pride...

Henderson, Nevada
Reviewed 5 June 2016

We thought we were at a different site & discovered that we had a reservation here. Tessie -at the front desk - was VERY helpful, giving a great local restaurant recommendation (especially if you like barbecue), additional assistance with boarding passes and an extra coffee 😊☕️. Thanks Tessie!

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Helpful?
Thank Kari S
Angelia Gill T, Guest Relations Manager at Holiday Inn Express Louisville, responded to this review

First and foremost thank you for choosing our hotel to stay at wile in the Louisville Area, second thank you for taking time out of your busy schedule to post your review with us on your stay. I'm glad that we met your expectations. Again thank you for allowing us to service you and we hope to service you in...

West Bloomfield, Michigan
Reviewed 29 May 2016

First, on arrival we were very warmly greeted by the reception desk. Everything was in order with our reservation and we were processed in quickly - as soon as they had our name they efficiently had everything ready to go. The kids were invited to have some complimentary cookies and popcorn. Very Southern politeness, hospitality, and great efficiency that started...

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Helpful?
Thank Aaron K
Angelia Gill T, Guest Relations Manager at Holiday Inn Express Louisville, responded to this review

First and Foremost thank you for choosing our hotel to stay at while in the Louisville Area, second thank you for posting your review with us on your stay. I was very please to read that we met your expectation, and I will make sure that I share your review with our staff, which I know they will be as...

Denver, Colorado
Reviewed 26 May 2016 via mobile

Dirty, moldy, smelly room... No need to mince words. Arrived very late, staff was competent, entry area and main hallway appeared recently remodeled. Unfortunately, our room was not clean, clearly had not been vacuumed. Hair from prior guests all over bathroom, trash behind desk, mold in bath/shower. Smelled like musty old place. Informed staff of room disappointments as we checked...

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1Thank TIGRGR
Angelia Gill T, Guest Relations Manager at Holiday Inn Express Louisville, responded to this review

Thank you for your feedback on your stay, while we never want to hear that someone's stay is less than perfect, we always appreciate the opportunity to hear from our guest on what we can do to improve our services. We are making changes and updating. Please accept our apologies that we were not able to exceed your expectations. Thank...

Grand Island, Nebraska
Reviewed 14 May 2016

This is a clean hotel in a beautiful and very quiet suburb of Louisville. everything you need is nearby. many restaurants nearby. some within walking distance. Its just a quick 20 minute cab ride to the racetrack if that's what brings you to town.

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Thank jake j
Angelia Gill T, Guest Relations Manager at Holiday Inn Express Louisville, responded to this review

First and foremost thank you for choosing us to stay with during the Derby, second for taking the time out of your busy day to post a review on your stay. I was very pleased to know that we met your expectation. Thank you again for your review and we hope to see you again in the near future. Sincerely,...

Saint Louis, Missouri
Reviewed 11 May 2016

After a terrible night's stay at a very posh, upscale JW Marriott in Indy, this hotel was a welcome relief. Great room and great staff. Easy to walk to restaurants in the neighborhood and just far enough outside Louisville to feel like you were in the burbs.

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Helpful?
Thank Randall L
Angelia Gill T, Guest Relations Manager at Holiday Inn Express Louisville, responded to this review

First and foremost thank you for choosing our hotel. Second that you for taking the time out of your busy schedule to post your review with on.. I was so pleased to read your review and know that we met your expectation. Again thank you for your review and we hope to see you again, we in the Louisville Area....

Orlando, Florida
Reviewed 10 May 2016

To start, we had a big problem checking in. We were in town for a wedding and my husband made the reservation on booking.com with his credit card. It would be 3 of us. Our friend got there first, so he checked in with his name and made the innocent mistake of not putting my name or my husband's. The...

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Helpful?
Thank Bruna B
Angelia Gill T, Guest Relations Manager at Holiday Inn Express Louisville, responded to this review

Thank you for your feedback on your stay with us in the Louisville Area. First and Foremost please accept our apologies that we were not able to met or exceed your expectations. While we never want to hear that someone's stay was less than perfect, we always appreciate the opportunity to hear our guest on what we can do to...

Upperco, Maryland
Reviewed 26 January 2016

I stayed at this hotel for a business trip for several days and it was a perfect place to enjoy both my work and play time in Louisville. There are a number of eating options within close proximity and it offers easy access to one of the main highways serving the Louisville area. I had to drive in to Downtown...

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Helpful?
Thank Tim B
Angelia Gill T, Guest Relations Manager at Holiday Inn Express Louisville, responded to this review

Thank you first and foremost for choosing our hotel for your stay, second thank you for taking the time out of your busy schedule to post your review on your stay with us. I was pleased to read your review, and I will share with the staff, while I know our staff takes great proud in serving our guest. Thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Holiday Inn Express Louisville

Address: 1620 Alliant Avenue, Jeffersontown, KY 40299
Region: United States > Kentucky > Jeffersontown
Price Range: ₹ 7,069 - ₹ 13,222 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Louisville 2.5*
Number of rooms: 82
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Also Known As:
Holiday Inn Express Louisville Hotel Jeffersontown
Holiday Inn Jeffersontown
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Questions & Answers

Questions? Get answers from Holiday Inn Express Louisville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor was under significant renovation when we were there”
 of 5 bubbles cammij, 8 Dec 2016 | Read review
“Hotel is along I-64 East so it has good accessibility.”
 of 5 bubbles crosscountrywanda, 26 Jun 2016 | Read review
“3rd floor was excellent and quiet.”
 of 5 bubbles aaronk506, 29 May 2016 | Read review
“I like the top floor because my son has autism and you don't have anyone over your head, but the hotel was quiet at night anyway.”
 of 5 bubbles DeniseE927, 9 Nov 2015 | Read review
“Any room is quiet.”
 of 5 bubbles 816DavidC, 4 Sep 2015 | Read review
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