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Cincinnati Airport Marriott

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Cincinnati Airport Marriott
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345 Reviews from our TripAdvisor Community

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There are newer reviews for Cincinnati Airport Marriott
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Showing 340: English reviews
Terre Haute
Reviewed 22 August 2016

The Marriott was clean and provided excellent care. The staff was attentive and the "Continental Breakfast" was quite nice. It had eggs, bacon and sausage, french toast, waffles, fresh fruit and fresh squeezed orange juice. The biggest problem was a lack of fast taxi service. One might think that taxi service near an airport would be a breeze. What we...

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Helpful?
Thank Skilly-IN
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you for taking the time to share your feedback. Your kind remarks regarding our team and level of service provided throughout your stay is appreciated. Our guests can choose from a variety of transportation options while here and our team is always available to assist with any questions you may have. It was great to have had you here...

San Diego, California
Reviewed 16 August 2016 via mobile

This is a very convenient hotel with excellent customer service. The hotel rooms are nice although a little dated, but what sets them above is the great customer service. The front desk was friendly and everything that we needed for our young family was easily taken care of. The help with all of our bags and child car seats and...

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Helpful?
Thank Cincy45209
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

It was a pleasure to welcome you. Your kind remarks regarding our team and the level of service they provided throughout your stay are appreciated. Our entire staff strives to provide our guests with an exceptional experience, so we value your feedback. We hope the next time you are visiting the area, you will have the chance to stay with...

Maumee, Ohio
Reviewed 15 August 2016

I didn't stay at this hotel, but I did participate in activities in our hospitality room and attend meetings. Marriott staff also planned and catered our banquet meal on Saturday evening. Everything was just right for our event. The staff bent over backwards to assure our stay was memorable. The meal had pork, chicken, or fish entrees available which each...

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Helpful?
Thank Craig G
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

It was wonderful to welcome you! Thank you so much for taking the time to share your feedback. I look forward to sharing your comments with our team team as a positive guest experience is something our staff takes great pride in. We look forward to welcoming your group back again next year. Thank you for your service and we...

Alamo, California
Reviewed 12 August 2016

I have been staying here for a number of years and its strengths include outstanding front desk service, clean rooms, decent restaurant and bar. The rooms are large and quiet, beds are very comfortable. There is a renovation project currently, so a timely updating of the rooms is underway. About the shuttle service, this has been spotty for some time....

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Helpful?
Thank Mark W
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

First off, we thank you for your loyalty and are glad to hear there are many aspects of our hotel you enjoy. From great service to comfortable rooms, we strive to provide the best for our guests. We do regret if you found any issues with the shuttle service and appreciate you bringing it to our attention. We will be...

Reviewed 8 August 2016

Spent one night here due to an early morning flight. Room was clean and comfortable. Chose the stay and park rate and had to inquire with the front desk on policy because it wasn't given initially. No signs or directions on how to get to elevators left us wandering around searching. Shuttle was convenient, but being told we needed to...

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Helpful?
Thank Melanie S
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you for taking the time to share your feedback. While we are happy you enjoyed your accommodations, we regret we missed the mark on ensuring your complete satisfaction. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back...

Cork
Reviewed 8 August 2016

My flight was cancelled so I was very relived to get somewhere to stay at the last minute. Check in and check out was very quick and friendly. I ate in the restaurant at night and again the service was very good and the steak was perfectly cooked. There is a free shuttle bus to the airport, I had an...

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Helpful?
Thank MurphCork
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

It was great to welcome you and we thank you for your review. Although travel can present some challenges, it was our pleasure to welcome you when your flight was cancelled. Your kind remarks are appreciated. Thank you for sharing your pictures. We hope you will have the opportunity to visit the Cincinnati Airport Marriott again soon.

Lexington, United States
Reviewed 4 August 2016 via mobile

I needed a meeting place and as a Marriott rewards member arrived here with no plans seeking a meeting room. I inquired at the desk about space and rooms and they promptly got a sales and catering representative. Leiann was phenomenal in working with my limited budget and shortsightedness and set me up with a meeting room that was far...

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Helpful?
Thank Louis H
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you for your review. We could not be happier to read that our sales and catering team were able to ensure your experience at our hotel were nothing short of excellent. Our team is always available to assist with any questions you may have. A positive guest experience is something our staff takes great pride in, so we value...

Reviewed 2 August 2016

This is a nice hotel, but misses the mark on many levels. We chose to stay at a nicer hotel and pay a little more to get a better experience. We booked a 2 Double bed room. My husband and me and my Sister. We were visiting the Creation Museum and the Ark Encounter. It was in the perfect location...

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Helpful?
Thank Karen T
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you for your review. While we are happy to read that there were aspects of your stay with us that met your expectations, we regret we fell short of ensuring your complete satisfaction. Your feedback is appreciated and will be shared with our team so we may further improve upon the services we provide our guests. Your experience is...

Marion, Indiana
Reviewed 1 August 2016 via mobile

Decided to spend one night, family vacation trip, it was disappointed: *we went to the pool at 10 pm they didn't have towels, *no free breakfast included *the girl at the Starbucks store says they will close at 11:00 am, I showed at 10:55 am them she said sorry I already cleans the coffee machine *if you are a detailed...

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Helpful?
Thank Sworkstarmac
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you for taking the time to share your feedback. While we are disheartened to read your comments, we appreciate you bringing your concerns to our attention. We never want our guests to feel their time with us was not enjoyable and your comments will be shared with our team. It is our hope that you will give us the...

Arlington, TX
Reviewed 31 July 2016

The Marriott is a full service hotel, with a nice restaurant, meeting facilities, a Starbucks like coffee bar, snack area, etc. The parking is free and there is a lot of it. The room was nice and clean with a big bathroom. No refrigerator, no microwave, expensive wi-fi ($13-$16 a day!) but that's pretty much the norm for a higher...

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Thank silvervalk
MarriottCVGAirport, General Manager at Cincinnati Airport Marriott, responded to this review

Thank you for taking the time to share your feedback. When staying with us, our Marriott Rewards Members receive complimentary Wi-Fi during your stay and if you not already a member, you can sign up to begin receiving a variety of benefits during your visits. We apologize that your recent stay did not meet expectations. We appreciate your comments and...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
RC Grille
RC Grille
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Cincinnati Airport Marriott offers award-winning service and amenities perfect for the business and leisure traveler, but it is our location 1/2 mile from the airport that you will really appreciate. We are just a short complimentary shuttle ride from CVG Airport and minutes from downtown Cincinnati. ... more   less 

Additional Information about Cincinnati Airport Marriott

Address: 2395 Progress Dr, Hebron, KY 41048-8126
Region: United States > Kentucky > Hebron
Price Range: ₹ 7,337 - ₹ 13,691 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cincinnati Airport Marriott 3.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Marriott Cincinnati Airport Hotel Hebron
Marriott Hotel Hebron
Marriott Hebron
Hebron Marriott
Marriott Hotel Cincinnati Airport
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Questions & Answers

Here's what travellers have asked, with answers from Cincinnati Airport Marriott staff and other travellers.
6 questions
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Questions? Get answers from Cincinnati Airport Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are nice and view on the higher floors”
 of 5 bubbles 314roberty, 7 Mar 2017 | Read review
“Rooms on the first floor are very noisy”
 of 5 bubbles 110andreak, 1 Jan 2017 | Read review
“Ask for a refurbished room”
 of 5 bubbles rebelyell, 5 Dec 2016 | Read review
“The rooms are always excellent!”
 of 5 bubbles Frank141, 2 Dec 2016 | Read review
“Note that there are rooms on the main floor.”
 of 5 bubbles briantoronto, 13 Nov 2016 | Read review
5 of 5