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Holiday Inn Express Hotel & Suites Franklin

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Traveller (48)
Room & Suite (34)
Dining (3)
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Overview
  • Excellent79%
  • Very good14%
  • Average4%
  • Poor1%
  • Terrible2%
Travellers talk about
“front desk”(41 reviews)
“excellent hotel”(8 reviews)
“hot tub”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Franklin
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Offers from Holiday Inn Express Hotel & Suites Franklin
Special Offer: Book Direct and Save
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (333)
There are newer reviews for Holiday Inn Express Hotel & Suites Franklin
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Traveller rating
259
49
14
3
7
Traveller type
Time of year
LanguageEnglish
259
49
14
3
7
Show reviews that mention
All reviewsfront deskexcellent hotelhot tubcinnamon rollsbreakfast roomi highly recommend this hotelbreakfast staffthe general managerfamily reunionsuper friendly staffnext morningcookiesa great stayafter a long daywe've stayedyogurtdefinitely stay here again
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51 - 55 of 332 reviews
Reviewed 25 March 2017

This is a great HIE. The rooms are very clean, neat and the facility seems to be somewhat new. The staff at check in was very friendly and efficient. It is convenient to I -65 near restaurants. The Breakfast was excellent.More

Thank Denny R
Response from FRNKY, General Manager at Holiday Inn Express Hotel & Suites FranklinResponded 7 April 2017

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with my team and we are all very happy that we were able to make your stay 100% satisfactory. In the...More

A TripAdvisor Member
Brooksville, Florida
6
Reviewed 21 March 2017 via mobile

We experienced the quickest check in ever. The rooms are very clean and efficient. The pancake maker made breakfast entertaining and made for interesting conversation. We are well rested...Staff is great and friendly. This is probably the most friendly hotel!More

Thank A TripAdvisor Member
Response from FRNKY, General Manager at Holiday Inn Express Hotel & Suites FranklinResponded 24 March 2017

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with my team and we are all very happy that we were able to make your stay 100% satisfactory. In the...More

Reviewed 19 March 2017 via mobile

Keenie and Mate provided excellent and friendly service. The breakfast was great, the coffee was fantastic and the rooms were clean and quiet. I'll reccomend this hotel to anyone in the Franklin area. Exceptional accommodations and service.More

Thank Wade G
Response from FRNKY, General Manager at Holiday Inn Express Hotel & Suites FranklinResponded 24 March 2017

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with Maye and Keeni and they are ecstatic about you mentioning them by name. I also shared your thoughts with the...More

Reviewed 10 March 2017

While traveling we have stayed at numerous HIE all have been 4 and 5 stars! This particular one stands out for the breakfast room. Keeni , was the hostess with the mostest , very friendly and helpful. a cut above the usual!!More

Thank Tom F
Response from FRNKY, General Manager at Holiday Inn Express Hotel & Suites FranklinResponded 24 March 2017

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with Keeni and she is ecstatic about you mentioning her by name. I also shared your thoughts with the rest of...More

Reviewed 8 March 2017

We travel through Franklin a couple of times a year. This is a great Hilton Honors deal, 10,000 pts for a free night. We enjoy the hotel and the breakfast. The staff is wonderful. We look forward to our next visit.More

Thank annbell
Response from FRNKY, General Manager at Holiday Inn Express Hotel & Suites FranklinResponded 24 March 2017

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your thoughts at the Hampton while you stayed at the Holiday Inn Express and Suites in Franklin ky. Evidently the name Hampton is etched in your memory but it was...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 108 - US$ 168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Franklin
#1 Business Hotel in Franklin
#1 Romantic Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 108 - US$ 168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Franklin
#1 Business Hotel in Franklin
#1 Romantic Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (48)
Room & Suite (34)
Dining (3)
Pool & Beach (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Cbigg2014
7 July 2017|
AnswerShow all 6 answers
Response from Ed D | Reviewed this property |
Old Friends has retired racehorses to see and feed, Kentucky Downs racecourse with video parimutual wagering, and the downtown area has several places of interest. Hot Plate is a great place to eat breakfast or lunch. Sol... More
0
Votes
Room Tips
"Get away from other people!"
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"Make sure you check the room before you finalize payment. And ask for a room that is not next to the pool."
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"Top floor (3rd) had the master suite where I stayed. You can fit a small army of people in there!"
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"The staff and hot breakfast are great."
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