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Holiday Inn Express Hotel & Suites Franklin

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Holiday Inn Express Hotel & Suites Franklin
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274 Reviews from our TripAdvisor Community

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Showing 274: English reviews
Start your review of Holiday Inn Express Hotel & Suites Franklin
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Grand Rapids, Michigan
Reviewed yesterday NEW

Stayed here in late January on our way to Florida. Arrived about 7 Pm after a 500+'mile drive from Michigan. Hotel was right off the interstate, easy to get to, but still quiet. Good check in, friendly clerk, as well as a nice room and good breakfast the next morning. Quite busy at 6 AM for breakfast, but probably everyone...

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Helpful?
Thank Bob H
London, Canada
Reviewed 2 days ago NEWvia mobile

We booked this hotel for our first night travelling home to Ontario from Panama City Beach, Florida. We were not disappointed. The front desk ladies were welcoming and sincerely helpful. Our room was clean and large with mini fridge (with freezer) and microwave. The beds were comfortable and the hotel very quiet, away from highway noise. There are several restaurants...

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Thank grandma_sue63
Reviewed 6 days ago NEWvia mobile

The staff was exceptional, going above and beyond make our stay great the short time we were there. The night desk clerk, Angie greeted us with a smile and offered bottled water and cookies for the kids. The next morning 6 of us went to eat breakfast and were greeted by two wonderful ladies by the name of, Brenda and...

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Helpful?
Thank ff4111955
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. Brenda and Sharon are elated after reading what you wrote about them. I also shared your positive experience with the rest of my crew who contributed to making your stay 100% satisfactory. In the meantime please keep us in mind when...

Hudsonville, Michigan
Reviewed 1 week ago via mobile

We stopped at this hotel after a long day of driving back home from Orlando, FL. We arrived at approximately 4:00p.m. The hotel was not busy and upon arrival we were upgraded to a suite room. We really appreciated the upgrade as well as how quiet the hotel was especially after a long day of driving.

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Helpful?
Thank Cory S
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. I shared your positive experience with my crew who contributed to making your stay 100% satisfactory. In the meantime please keep us in mind when you are here in our town please make it a point to come back and visit...

Reviewed 1 week ago via mobile

I had amazing visit breakfast was good the 2 ladies was frienldy and polite Maye and dont know the other one name and the rooms was very clean I will be coming back soon it is close to restaurants and near kentucky downs

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Helpful?
Thank justinmccoy23
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. Brenda and Sharon are elated after reading what you wrote about them. I also shared your positive experience with the rest of my crew who contributed to making your stay 100% satisfactory. In the meantime please keep us in mind when...

Reviewed 1 week ago via mobile

Breakfast was good the two ladies were very nice Sharon and Keeni. Would recommend this hotel if you are passing by in this area. The rooms were very clean and people were nice. Great place to stay. Close to casino and a lot of industry around for business people. Close to restaurants and close to Nashville

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Helpful?
Thank David T
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. Sharon and Keena are elated after reading what you wrote about them. I also shared your positive experience with the rest of my crew who contributed to making your stay 100% satisfactory. In the meantime please keep us in mind when...

Toronto, Canada
Reviewed 2 weeks ago via mobile

I must say that this Holiday Inn has to be the nicest 'side of the Interstate' hotels we've had the pleasure to stay in. And a pleasure to was - except for one issue, but more on that later. As we travel by car to Florida most winters, our usual approach is to drive for a few hours each day,...

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Helpful?
Thank Boogabooster_com
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Greetings and good morning! Thank you for writing. I appreciate you bringing my attention to the lighting part. I am sorry that the room drapes had gaps through which the light seeps through. I will see what possible solutions I can come to mitigate those concerns when you come back. I am so grateful to you for...

Rochester Hills, Michigan
Reviewed 3 weeks ago via mobile

The whole staff were awesome. I arrived, was told about the local restaurants that were recommended. I was well taken care of by, my room cleaner Sam who left a nice message about my room. I was taken care of by Brenda (spelled wrong) and the kitchen staff. All in all, it was a wonderful stay. Until next time y'all

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Helpful?
Thank tweetler
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Greetings and good morning! Thank you for writing a positive review about your experience with us. Brenda and Sam are elated after reading what you wrote about them. I also shared your positive experience with the rest of my crew who contributed to making your stay 100% satisfactory. In the meantime please keep us in mind when...

Fort Wayne, Indiana
Reviewed 4 weeks ago

As a Platinum IHG member, we have stayed at numerous HIE and IHG properties, this was the best motel experience we have had over the years. The team members were very welcoming, attentive and very friendly. The rooms were comfortable and clean. The breakfast was good, but the service and attention to guests in the breakfast area was far above...

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Helpful?
Thank David M
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Greetings and good afternoon! WOW what a great read. Thank you so much for caring to write such a fabulous note. Brenda, Sharon, Keena from the breakfast crew are ecstatic after reading what you wrote about them. I also shared your positive experience with the rest of my crew who contributed to ensuring you were 100% satisfied...

Reviewed 4 weeks ago

This is a very modern hotel with an inviting lobby and an ample free breakfast in the a.m. The room was clean and well appointed. The only issue was the extra security lock was loose and one screw missing (the hasp lock). It looked as if someone forgot it was on and tried to open the door with force. I...

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Helpful?
Thank norene k
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Greetings and good morning! Thank you for writing. I am very sorry about the lock. It has been fixed. I am sorry you had to be the one finding out the flaw it is our job to ensure you do not find any in our rooms. I also shared your positive experience with the rest of my...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Holiday Inn Express & Suites Franklin, KY is conveniently located at I-65, Exit 2. Our hotel is only a days drive from Chicago or the Gulf of Mexico, making this Franklin hotel a great stopping point while traveling north or south. Franklin, KY has been honored as one of the 50 Best Small Southern Towns. While visiting us, enjoy the many antique shops the city has to offer. If shopping is not your cup of tea, the Kentucky Downs Race Course hosts the Kentucky Cup Turf Festival & offers year-round simulcasts. You can also experience a great round of golf at the Kenny Perry Golf Course. Our Holiday Inn Express & Suites offers spacious & luxurious guest rooms. Keep in touch with your office or home with free wired/wireless high-speed Internet access and stay productive working from your desk & ergonomic chair. Enjoy viewing your TV programs on our 32 HDTV then enjoy a restful night s sleep with the Simply Smart Bedding Package. Start your day with the guest No. 1-rated Stay Smart Showerhead . Get a Smart Start on your day with the hot Express Start breakfast bar, with the world's best-tasting cinnamon rolls! We hope you'll enjoy the other features of our Holiday Inn Express as well, such as our 24-hour fitness center, business center & a refreshing heated indoor pool.We look forward to welcoming you to the Holiday Inn Express & Suites Franklin where Kentucky meets Tennessee & where heritage meets hospitality. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Franklin

Address: 85 Neha Dr, Franklin, KY 42134-7846
Region: United States > Kentucky > Franklin
Price Range: ₹ 6,552 - ₹ 10,830 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Franklin 2.5*
Number of rooms: 75
Reservation Options:
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Hotel Style:
#1 Family Hotel in Franklin
#1 Business Hotel in Franklin
#1 Romantic Hotel in Franklin
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Franklin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check door hasp upon checking in.”
 of 5 bubbles norenek2017, 30 Jan 2017 | Read review
“Ask for a NON HIGHWAY side room if you don't want to listen to the interstate traffic all night”
 of 5 bubbles Indy_Fan_Man, 18 Dec 2016 | Read review
“3rd floor, backside is very quiet.”
 of 5 bubbles U3335XWbarbarar, 29 Oct 2016 | Read review
“we asked for a room on the top floor, previous night we had little footsteps running around until 10pm”
 of 5 bubbles IllinoisTravelnut, 22 Aug 2016 | Read review
“Ask for the King Suite”
 of 5 bubbles michaelsU5074ZX, 23 May 2016 | Read review
5 of 5