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Capital Plaza Hotel

PricelineUS$ 103*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 112*
US$ 103*
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US$ 112*
US$ 112*
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Capital Plaza Hotel
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174 Reviews from our TripAdvisor Community

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Showing 173: English reviews
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Reviewed 1 week ago via mobile

We checked in late with no hassles and excellent service from Calvin. Room was clean and spacious. Bedding was very comfortable. Woke up to a great view. The breakfast was outstanding. We will stay here again when in town. Wish we had more time to stay but had to get to our softball tourney. The lobby is grand, complete with...

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Helpful?
Thank Jim F
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you for the feedback on your recent stay. We are so happy to hear that you had a great stay. We will let know Calvin know that you were very pleased with the service he provided. We do hope you will stay with us again very soon!

Uniontown
Reviewed 2 weeks ago

Average hotel. Average room amenities. Surprisingly, their website is not clear but leaves out things they do have like free buffet breakfast (evidently only with certain reservations). Also missed, in room refrigerator and microwave. Again with certain reservations. Clean but in need of updating. Location is perfect is visiting Buffalo Trace Distillery. Only about a mile away. But, it's not...

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Helpful?
Thank Daniel B
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you for the feedback on your recent stay. I am not sure where the confusion is on the website, but let me be clear, we do offer a free hot breakfast buffet for all of our guests! We also get many compliments on it. I do apologize if the food was not to your liking. We do try to...

Reviewed 3 weeks ago via mobile

I stayed here for a conference. The room was somewhat dated but adequate, the heat didn't work but they sent the guy right up when I called. My biggest complaint would be no mini frig and microwave. Room was clean and mattress was fairly comfortable.

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Helpful?
Thank Huffalufagus
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you for the feedback on your recent stay. We are currently in process of updating our rooms and you should love the final product. We do hope you visit us again very soon.

Princeton, New Jersey
Reviewed 4 weeks ago

The hotel is very clean and the staff is very friendly. A couple of issues came up during my stay. First the room I reserved (at extra cost) with a refrigerator and microwave was not the room I was given at check in. I had to go back to the desk and wait while the staff figured it out. When...

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Helpful?
Thank Kathryn C
Lexington, Kentucky
Reviewed 21 February 2017

I attended this hotel for a business trip to the Capitol and then business meeting the following day. The hotel is somewhat dated but very clean. The front desk staff was absolutely amazing!! Very helpful. Terrie Monie, Front Desk Manager went above and beyond to provide assistance on my checkout as well as some of my co-workers! Would recommend to...

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Helpful?
Thank Kimfen
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you for the wonderful feedback! I am happy to hear that my staff made a great impression on you and your coworkers. We are in the process of updating our rooms and will address the issue you mentioned. Thank you so much for taking the time to write and I will let Terry know how much you appreciated her...

Reviewed 10 February 2017

I chose this for proximity to a meeting I was attending. All the personnel were polite and helpful. The room was clean and well appointed. There were only two small hitches. The signage in the lobby was a little confusing and there were no USB ports in the room. As I said, small hitches only. I would stay there again.

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Helpful?
Thank Mary B
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you for your wonderful feedback. USB ports are a nice amenity and I appreciate the suggestion. We are very happy to hear you would choose to stay with us on a return visit. We look forward to serving you.

Reviewed 25 January 2017 via mobile

Came here to work a basketball tourney, it's my second consecutive trip. Had visited hotel in the late 90s, was not impressed the. Place was outdated and smelled of old cigarettes and bourbon from state workers from long ago. However this trip, I am really pleased. Updated rooms and very very clean personal areas. The shower is sharp and this...

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Helpful?
1Thank Cshaunwilliams
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you for the wonderful feedback on your recent stay. We have been working hard to update our hotel and it's nice to hear that you were impressed with the changes. We do hope that you will return again soon!

Reviewed 31 December 2016 via mobile

This hotel is minimal in its lobby decor, but it's very pretty. You can tell it's decades old, but it's clean and comfortable. The hallway carpet is in pretty rough condition but the room was fine. The bed was comfortable and we slept well. The location is a plus because we walked to all our destinations and parking in the...

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Helpful?
1Thank kellandgarland
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you for the feedback on your recent stay. I am glad that you were satisfied with your accommodations and that you would stay again. We agree with you about the hallway carpeting and we are in the process of remodeling and replacing it. We have already completed 3 corridors and we plan to have the rest completed in the...

Reviewed 26 December 2016 via mobile

My now husband and I are from Washington, DC and got married at Buffalo Trace. All of our guests had to travel in for the wedding. Capital Plaza Hotel is just down the street from Buffalo Trace so as soon as we set the date we grabbed a large hotel block. During the planning process the hotel switched booking systems...

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Helpful?
Thank Kim L
Fenton, Michigan
Reviewed 10 December 2016 via mobile

My husband and I went to Buffalo Trace and just needed someplace to stay. Read other reviews but liked the location and wanted to support a local business rather than a chain. Garage is funky, but the desk staff was super friendly and had great dinner suggestions. Room was tired and dated but the bed was comfy. They need new...

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Helpful?
Thank Alison R
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you for taking the time to give us your feedback on your recent stay. I am so glad my staff provided you with helpful information. We are working on upgrading our rooms and we be getting new pillows very soon. Thanks again for sharing your experience! We hope to see you on a return visit to Frankfort.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service

Additional Information about Capital Plaza Hotel

Address: 405 Wilkinson Blvd., Frankfort, KY 40601 (Formerly Holiday Inn Frankfort - Capital Plaza)
Region: United States > Kentucky > Frankfort
Price Range: ₹ 7,003 - ₹ 10,601 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Capital Plaza Hotel 3*
Number of rooms: 189
Reservation Options:
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Also Known As:
Holiday Inn Frankfort
Frankfort Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Capital Plaza Hotel staff and other travellers.
3 questions
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Shelbyville, Kentucky
over a year ago
Sedalia, Missouri
over a year ago

See all questions (3)

Questions? Get answers from Capital Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother paying extra for the refrigerator, it may not work and can't be fixed quickly.”
kathrync678, 28 Mar 2017 | Read review
“River view rooms are noisier. Your choice.”
CharlotteF341, 9 Sep 2016 | Read review
“Don't stay here.”
travelpr0123, 12 Aug 2016 | Read review
“Easy to access directly from Hwy 127”
yvonne070216, 6 Aug 2016 | Read review
“Ask for room 618 if need two beds and you want a great view”
229me, 25 Jul 2016 | Read review
5 of 5
Priceline
US$ 103* /night
View Deal
Booking.comUS$ 112
TripAdvisorUS$ 112
TravelocityUS$ 112
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Prices are for 1 room, 2 adults
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