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Holiday Inn Express Hotel & Suites Frankfort

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105 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Frankfort
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Showing 104: English reviews
Michigan
Reviewed 9 January 2016

We were greeted with a smile & professional friendly,welcoming! Parking was tight but there were three close spaces for "Platinum" members; just outside front door!! Lobby was clean bright. Our room was ready early & we went to close steak house for late lunch. Our room was bright, clean, roomy. We would go out of our way to stay here...

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Helpful?
Thank Herschel M
hiexpressfrankfort, General Manager at Holiday Inn Express Hotel & Suites Frankfort, responded to this review

Thank you for your stay and the time you took to review us. I am glad you enjoyed yourself and hope to see you again soon. Also thank you for being a Platinum Member with IHG Rewards, that is very appreciated by all Holiday Inn Brand hotels. Jerred Ross GM

Randolph, Ohio
Reviewed 6 January 2016

Arrived late (10:00). The hotel has only 2 luggage carts and they had been taken to rooms by other guests and not returned. The staff looked down all the hallways but didn't see them. They should watch who takes them and makes sure they are returned to the lobby. We made 3 trips carrying our things to the room as...

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Helpful?
1Thank dcvanz
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Frankfort, responded to this review

Dear dcvanz, Thank you for posting a candid feedback from your recent stay with us. It is nice to know that you were able to appreciate the size of our room, the drapes, and the bed and pillows just to name a few. However, I was concerned to see that you had some problems with the availability of our luggage...

Reviewed 5 December 2015 via mobile

Hotel is located around a grocery store and restaurants. Parking lot is small with limited parking spaces. Housekeeping staff discussed minority peers having lackadaisical work ethnic in front of hotel guests. I did not receive housekeeping one night out of three night stay. Hotel staff was not responsive to request to clean room. Observed a deceased guest body being wheeled...

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Helpful?
Thank Greg H
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Frankfort, responded to this review

Dear Valued Guest, Thank you for staying with us and leaving a review. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and superior accommodations. It sounds like you were disappointed with the level of service that you received from the staff and limited...

Greensburg, PA
Reviewed 5 November 2015

Stayed here during Breeders Cup Weekend. Go American Pharoah! A very standard Holiday Inn Express. Out of the way, behind the Long Horn Steakhouse. There are a couple of restaurants that are within walking distance. No view whatsoever to speak of. Hotel is behind the restaurant and flanked by a highway on the other side. Check in was fast and...

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Helpful?
Thank mrclincolnhigh
Shipshewana, Indiana
Reviewed 5 October 2015

I was pleasantly surprised at just how clean this 2.5 star hotel was. It is nicer than a lot of 3.5 star hotels I have stayed in. Entire building was clean and the breakfast was great! Literally, my dad and I are big breakfast eaters and thought we would get something small to hold us over, but we both ended...

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Helpful?
Thank Tony M
Wheeling, Illinois
Reviewed 2 September 2015

Friendly staff, but is under renovation, and needs it. Halls, doorways and stairwells need work. Hotel has a poor location behind some other business. Breakfast buffet had typical foods. O.K. Restaurants around area. Wait a few months for reno to be finished.

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Helpful?
3Thank MrBill923
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Frankfort, responded to this review

Dear MrBill923, Thank you for taking the time to write a review about your stay with us. We are glad that you found our staff to be friendly. However, we would like to apologize for the inconvenience caused by our renovations and for falling short of your expectations regarding our facilities. We also regret the issues you had with our...

Belvidere, Illinois
Reviewed 27 August 2015

We arrived to check in at close to midnight and there was a note on the front desk informing guests the hotel was full and to call an 800 number for help. Stood there for a minute deciding what to do and the front desk clerk came from the dining area to check me in. Very pleasant and friendly. The...

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Helpful?
Thank Julestravelalot
Berry
Reviewed 10 August 2015 via mobile

Several of us stayed while on the worlds longest yard sale. This is a great place to stay!!! Rooms was very clean and smelled good. The staff was very helpful. Several nice places to eat around them. Can walk to most. Breakfast was fresh and good. Will be staying here again.

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Helpful?
Thank Pam T
Fort Lauderdale, Florida
Reviewed 1 August 2015

Convenient place to stay if doing the Kentucky Bourbon Trail. Close to Buffalo Trace, Woodford Reserve and Wild Turkey. The hotel is clean and staff super friendly. Mattresses need to be replaced. Restaurants within walking distance (don't go to Longhorn's - it was lousy). We'd stay here again, for a better price.

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Helpful?
Thank RealEstateScorecard
Michigan
Reviewed 12 July 2015 via mobile

Spent the night here on the way home. Will NEVER be back. Rooms smelled horrible and were dirty (used qtips in the garbage can, hair on the 'clean' towels). Dead bugs in hallway. Pool size was fine, but unbearable for parents to sit in pool area to watch kids because it was like a sauna. Truly felt as if they...

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Helpful?
1Thank Jolynn W
hiexpressfrankfort, General Manager at Holiday Inn Express Hotel & Suites Frankfort, responded to this review

We are very sorry that we let you down during your stay. We are sorry that this stay was not up to standard and we are sorry for that. We will do better in the future. Jerred Ross GM

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites in Frankfort, Kentucky brings history, business and tourism together. The hotel is located just minutes from the historic Kentucky State Capitol, Governor s Mansion, and Kentucky State University. Guests can enjoy Historic Downtown Frankfort, World Famous Rebecca Ruth Bourbon Candy Factory as well as the Kentucky Bourbon Trail including Woodford Reserve, Buffalo Trace, Makers Mark, Wild Turkey, Jim Beam, and Four Roses Distilleries. The Holiday Inn Express & Suites is within walking distance of several places to dine. Horse lovers will enjoy the short distances to both the Kentucky Horse Park which hosts the 2010 Equestrian games as well as Keenland race track and Lakeside Arena. Frankfort, Kentucky is also the final resting place for American Hero Daniel Boone. Frankfort, Kentucky is situated between Louisville International Airport and Bluegrass Airport in Lexington right off I-64 exit 53 B, The Holiday Inn Express Hotel & Suites is Frankfort, Kentucky's best option for lodging. The Holiday Inn Express Hotel & Suites has 67 rooms, including 3 Jacuzzi suites, indoor-heated swimming pool, Free Hot Breakfast, 24-hour guest laundry, fitness center, business center, HSIA, and a lavish 1350 sq. ft. meeting room. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Frankfort

Address: 1000 Vandalay Dr, Frankfort, KY 40601-4414
Region: United States > Kentucky > Frankfort
Price Range: ₹ 7,781 - ₹ 11,269 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Frankfort 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Frankfort
Holiday Inn Express Frankfort
Frankfort Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Frankfort staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Frankfort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for what you want. The staff is accommodating.”
 of 5 bubbles LindaB822, 20 Oct 2016 | Read review
“Our room on first floor toward the back was so convenient to access from the back lot.”
 of 5 bubbles Jjjjam, 26 Aug 2016 | Read review
“Stay at the Hampton...cheaper, cleaner & only a block away.”
 of 5 bubbles djh233N, 21 Aug 2016 | Read review
“313 is a corner room & close to elevator & ice machine”
 of 5 bubbles herschelm2014, 9 Jan 2016 | Read review
“Use any discount you can to save money.”
 of 5 bubbles knucklebusted, 22 May 2014 | Read review
5 of 5