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All reviewscinnamon rollswithin walking distanceunder renovationplenty of selectionbourbon trailbed and pillowsa great place to stayindoor poolpay attentionfast foodthe hotel is cleanboth morningsmeeting roomwould stay here againdecent breakfastone night stayparking lot
We stayed the weekend at this Holiday Inn. We are a family of six (with small children) so it is hard to find rooms that accommodate a large family. This room was perfect! The layout was great and there was plenty of room. We had...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites FrankfortResponded 2 weeks ago
Thank you for your stay and for taking the time to share your experience with us. It is great to know that you found our suite to your liking. I am also pleased that you appreciated the pool facilities and our breakfast services....More
A great place to stay in Frankfort. I went on the bourbon trail and this location was perfect so were the choices of restaurants etc. close by. The room were very clean, the Wi-Fi very good and the cinnamon rolls were warm and tasty in...More
I travel almost every week on business. I had the chance to stay at this hotel, and found it to be consistent with the better IHG Properties. Courteous service, a clean room and a decent breakfast. Low on noise and easy to get in and...More
This is great place to stay if you are looking for a clean place to stay. The carpets are soft and clean enough to walk on barefoot. The sheets are crisp and white so you know what you are sleeping in. The tub, sink, and...More
We booked this stay months in advance. Upon check in, we were given a room directly across from the elevator (ding ding ding), the rooms curtains wouldn’t close so light wouldn’t be blocked, and the window was right behind the Holiday Inn sign so we...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites FrankfortResponded 10 March 2018
Greetings from Holiday Inn Express and Suites Frankfort, we appreciate your feedback. Although it's nice to know that you were allocated to another room upon raising your initial concerns, I'm sorry to hear that you were let down by the condition of both rooms....More
Response from hiexpressfrankfort | Property representative |
Our phone line was damaged as is expected to be back up by Friday October 21st. I am very sorry no one has been able to reach us but all phone lines need a new software reboot. We are working to fix the problem but require... More
Our phone line was damaged as is expected to be back up by Friday October 21st. I am very sorry no one has been able to reach us but all phone lines need a new software reboot. We are working to fix the problem but require items shipped. Please contact Hotel by email at hiexpressfftky yahoo any of your needs.
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"Go third floor so you don't hear the folks above you."