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Courtyard Cincinnati Airport South/Florence

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46 Cavalier Boulevard/Turfway Rd & I-75 Turfway Rd & I-75, Florence, KY 41042
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (45)
Room & Suite (21)
Dining (10)
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard Cincinnati Airport South/Florence
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 32 hotels in Florence
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Indoor pool
Bar / lounge
Tennis court
Kids stay free
Free shuttle or taxi services
Conference facilities
Parking
Wifi
Paid internet
Heated pool
Restaurant
Breakfast available
Airport transportation
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
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185Reviews1Q+A42Room tips
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Tim A wrote a review Jun 2022
Nashville, Tennessee135 contributions53 helpful votes
+1
This hotel has comfortable beds and good linens. Keurig, microwave, refrigerator in room. Shower leaves a lot to be desired. Glass door will not stay closed and I had to hold shower door closed entire time I took a shower so that I would not flood bathroom. No vent in bathroom. Little hooks on back of bathroom door can’t hold clothes. Inside shower coming apart at bottom and moldy. Lots of AC and USB outlets. Nice large TV. Outside patio with lighted gas fireplace at night. Lots of seating in large and nice lobby area.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Cody Polston, General Manager at Courtyard Cincinnati Airport South/Florence
Responded 20 Jun 2022
Thank you for taking the time to share feedback regarding your recent stay. We appreciate both the negative and positive as we are always looking on ways to improve. I am sorry you experienced the issues you did in the bathroom, but be assured, I have addressed these with both Housekeeping and Maintenance leadership. I hope that you will give us another chance next time you are in the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tpoe6 wrote a review Dec 2021
Gilbert, Arizona14 contributions4 helpful votes
Hotel's Favourite
Technically, I arrived at your hotel after midnight due to a late arriving flight into the nearby CVG airport on Christmas Eve. I appreciated the great customer service and expedited check-in process. It was great to sleep in a bed after a very tough flight experience. Your location is very convenient to many things in the area. It's a great chocie for travelers coming to this area. Very easy access to I-75/275/71. Thanks for the great experience.
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Date of stay: December 2021
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mark H wrote a review Mar 2022
Barry, Texas1 contribution
Room door dead bolt lock did not work. Door appeared to have been broken into before our arrival, but not repaired. Wall mounted AC unit did not work. No continental breakfast, lounge bar was not open, they charged for what should have been free coffee. They did provide terrible k cup coffee in room, but only one serving and we were there four days. Noise from highway was terrible. I was encouraged to sign up for loyalty membership, but if all Marriott are run this poorly, I won't stay enough to enjoy any benefits. Sorry Marriott, I thought you were better than this.
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Date of stay: March 2022
Value
Service
Sleep Quality
Room Tip: Rooms on the opposite side of highway might be quieter. There are at least two other options in...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Cody Polston, General Manager at Courtyard Cincinnati Airport South/Florence
Responded 23 Mar 2022
Hello Mark H. Thank you for your valuable and candid feedback. We sincerely apologize your stay was not up to standard and assure you we are actively working on correcting these issues so they do not occur to anyone else in the future. In your email, you should have a message from me as well regarding your Marriott Bonvoy account with an offer to make up our shortcomings to you. We value you as a guest and Bonvoy member and do hope whenever in the area again, you will give us another shot to prove to you this is not common of our property.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
byronfay wrote a review Nov 2021
canton, ohio100 contributions75 helpful votes
Stayed at this Courtyard location for the first time this past week as I was traveling from Canton to Nashville. It will probably be the last time. While the room was fine and the facility clean and in good condition, there were a few concerns. First, while you can see the Courtyard along the freeway, there were numerous turns you had to make to get there. Secondly, the parking lot was very dark. There were a few lights out that needed attention. Third, involved the Bistro. In the morning, they had no danish or pastries and they had no orange juice. The employee blamed it on a supply shortage. As a business man, I can understand that, but there was a grocery store a block away where they could have bought a gallon of orange juice to serve. No orange juice for breakfast unacceptable. Those three really took away from the visit. On the plus side, the person working the front desk when I checked in was training a new employee and she was doing a nice job. Overall, I would think twice before I stay at this location again as it just seemed to be missing a few steps in representing the Marriott brand.
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Date of stay: October 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from LaTrina Wright, General Manager at Courtyard Cincinnati Airport South/Florence
Responded 24 Nov 2021
Thank you for sharing your experience. Our goal is to give our guest a great experience and we apologize we did not during your visit. Yes we are located 1.1 miles from the highway and it is three right turns into our driveway. It was a power line outage which caused our lights to go out which has been corrected. We know how important orange just is to the start of a lot of our guests stay and it was unacceptable for it to be out. Our Bistro attendant was correct, it was on back order but was received the next day and we are now fully stocked. We understand having a clean room is not the only important part of our guests stay and we hope you will come visit us again so we can show you how valued you are to us. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
holly singleton wrote a review Oct 2021
Linville, North Carolina105 contributions19 helpful votes
Our church group stayed here for an overnight trip to The Ark Encounter and Creation Museum. The room we were in had 2 queen beds and a stand up shower, no tub. The room was spacious with plenty of outlets and USB’s. The beds were really comfy. Plenty of hot water. The road noise was pretty loud, but was expected being right on the interstate. I would recommend staying here.
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Date of stay: October 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from LaTrina Wright, General Manager at Courtyard Cincinnati Airport South/Florence
Responded 24 Nov 2021
Thank you for sharing your experience it is our goal to give all our guest a perfect stay. We look forward to your next visit with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KIWI O wrote a review Aug 2021
Auckland, New Zealand49 contributions1 helpful vote
Rebekah went above and beyond duty and shows compassion integrity and honesty!! She was very professional ! The GM has a open door policy and in my opinion will fairly deliver the upmost customer service in the most professional manner. I will be requesting this hotel for all my stays in Florence Ky.
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Date of stay: August 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from LaTrina Wright, General Manager at Courtyard Cincinnati Airport South/Florence
Responded 24 Nov 2021
Thank you so much for your review. We have shared your comment with Rebekah and hope you will visit us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lanette P wrote a review Aug 2021
Cincinnati, Ohio2 contributions1 helpful vote
Just warning everyone do not ask Yolanda at the first desk a question. She takes this as disrespecting her. I thought she was going to get physical. She kept saying “this is my part time job”. Mind you there was no issue over anything. I simply asked a question. Do not make eye contact with her. She views this as hostile behavior and thinks your “staring her down”. Her behavior was almost comical. I’ve never encountered this from guest services anywhere before.
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Date of stay: August 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from LaTrina Wright, General Manager at Courtyard Cincinnati Airport South/Florence
Responded 16 Aug 2021
Thank you for sharing your experience. Again I apologize for the bad experience you had during check-in. We have spoke to all parties involved to insure this will never happen again. As promised when we spoke I did refund your night stay for the inconvenience. We also offer to help you locate another hotel, you declined I hope there were no other issues with your stay. Again thank you for being a loyal Marriott guest. Safe Travels, LaTrina Wright GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Timothy T wrote a review Apr 2021
Nashville, Tennessee291 contributions143 helpful votes
First time in the Cincinnati area as was on a recruiting trip for a large local business. We had a reservation for the Courtyard Marriott for Friday evening. CeCe was working by herself and was friendly and very professional. She politely let us know at check in the Bistro was closed as she was only employee working in the hotel... Room was very clean and bed was very comfortable. Met with VP of Ops for dinner and when he dropped me back off at the hotel, there was CeCe with a smile on her face serving drinks over in the bar. Great attitude despite being stretched as only employee. Tim Toepfer Spring Hill TN
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Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from LaTrina Wright, General Manager at Courtyard Cincinnati Airport South/Florence
Responded 12 Aug 2021
Thank you so much for sharing your experience at our hotel, we hope you will come back to visit us soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nathaniel H wrote a review Feb 2021
1 contribution
I have stayed here multiple times for work, the hotel staff is amazing, does an amazing job at their job, great attention to detail, amazing food! They help out anyway rhey can to help make your stay amazing! Thank you for all their hard work! I would definitely come and stay here with my family! Thank you for all their hard work! Good job! Plenty of food around the hotel within walking distance!
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Date of stay: February 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gary Offill, General Manager at Courtyard Cincinnati Airport South/Florence
Responded 15 Apr 2021
Thank you for sharing your experience regarding Courtyard Cincinnati Airport Florence South. It is our goal to give you a home away from experience. We are happy we were able to meet your expectations. We will share your comments with the staff. LaTrina Wright General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ItenerantGypsies wrote a review Sep 2020
St. Augustine, Florida476 contributions70 helpful votes
Stayed here 1 night prior to flying out of CVG early. Informed by staff at check-in their shuttle would not be available for us at 430a.m the next day. No offer to arrange a taxi, she suggested we try Uber. Attempted Uber at 430a.m and there were no rides to be had. The early morning staff person on duty informed us the previous evening's staff person should have offered to arrange a taxi. She additionally informed us special arrangements should have been made by the evening staff to schedule an early shuttle. We were left scrambling to get a ride to the airport with minutes to spare after calling a taxi service ourselves. Unfortunate customer service in an airport hotel that should be attuned to the needs of customers needing transportation to nearby airport. The property is clean and located close to restaurants and stores. The interstate is very near the hotel, so our room had the sound of loud trucks and traffic all night. If cleanliness is your priority, this hotel is a good selection, otherwise I would stay elsewhere.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$122 - $167 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott cincinnati airport south / florence hotel florence, courtyard florence, florence courtyard
LOCATION
United StatesKentuckyFlorence
NUMBER OF ROOMS
78
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Frequently Asked Questions about Courtyard Cincinnati Airport South/Florence
Which popular attractions are close to Courtyard Cincinnati Airport South/Florence?
Nearby attractions include Full Throttle Indoor Karting (1.0 km), Defy Florence Ky (0.8 km), and 7 Hills Church (1.0 km).
What are some of the property amenities at Courtyard Cincinnati Airport South/Florence?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Courtyard Cincinnati Airport South/Florence?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard Cincinnati Airport South/Florence?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard Cincinnati Airport South/Florence?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard Cincinnati Airport South/Florence?
Conveniently located restaurants include Rafferty's, Cracker Barrel, and LongHorn Steakhouse.
Are there opportunities to exercise at Courtyard Cincinnati Airport South/Florence?
Yes, guests have access to an indoor pool during their stay.
Does Courtyard Cincinnati Airport South/Florence have airport transportation?
Yes, Courtyard Cincinnati Airport South/Florence offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Courtyard Cincinnati Airport South/Florence?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard Cincinnati Airport South/Florence offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.