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Quality Inn & Suites

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Quality Inn & Suites
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477 Reviews from our TripAdvisor Community

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Showing 477: English reviews
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Reviewed 4 days ago NEWvia mobile

If we could give this hotel a zero we would. We arrived at about 4:15 and told our rooms were not ready. We waited almost 1 1/2 hours for our room to be ready. My grandmother had reserved a handicap accessible room with two queen beds. The beds were taller than the king bed my mom and I had reserved....

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Helpful?
Thank Michelle S
Management response:

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Biloxi
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

The hotel was beautiful, it had been recently renovated. The room was very nice, very clean looking. They impressed me! It is very close to stores, restaurants and the interstate. The staff was wonderful!

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Helpful?
Thank Stephanie B
About Hotel's Favourite Review
Management response:

Dear Stephanie, Thank you for taking the time to complete our online servey regarding ypur recent stay at out hotel. Your feedback is very important to us and we can assure you that we will use this information to do everthing possible to create an enjoyable experience for each of our guests. We hope to see you agin soon! Sincerely,...

New York, United States
Reviewed 2 weeks ago via mobile

The hotel is clean and for me, that's number 1. But we only were given one room key and deactivated the next day. When we went to the front desk, the girl there who looked like she had been up a little to late having fun last night told us her boss took the machine to make keys so she...

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Helpful?
Thank Ronni P
Management response:

Dear Ronni, Thank you for taking the time to complete our online severy regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologzie for failing to exceed your expectations.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional...

Maysville, Kentucky
Reviewed 2 weeks ago via mobile

Let me just say this...If you are looking for absolutely nothing other than a bed and pillow to lay your head at night, it would MAYBE be worth the $50 deal we got per night. I personally would never come back...We paid a little more for a much nicer experience after this one! The first room we got the bathroom...

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Helpful?
Thank Hopefully-a-help
Niles, Mi
Reviewed 2 weeks ago

This Old Geezer and his Wife stayed for one night at the Quality Inn & Suites in Florence, KY, because it is located right off Interstate 75 and also Trip Advisor reviews. Check-in was quick and easy along with the desk clerk offering a few places that we might have dinner at. I replied that, “We would like to eat...

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Helpful?
Thank Old_Geezer2013
Plymouth, Michigan
Reviewed 3 weeks ago

I made the reservation because they are part of Choice Hotels group. What I found when we arrived was a two story hotel with no elevator. They had me booked on the second floor with the only option of carrying all of our luggage up the stairs. When I objected they did give me a first floor room. The room...

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Helpful?
Thank bobjames12897
ohio
Reviewed 17 March 2017 via mobile

Where do I start?! I use Trip Advisor to guide me in staying at hotels and visit attractions. I didn't review the hotel I'm staying in tonight and tomorrow night because it was last minute. Well, here I am and it is NOT pleasant. My husband and I reserved a two night stay at the Quality inn & suites (30...

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Helpful?
Thank cweekly
Easton, Pennsylvania
Reviewed 15 March 2017

I am a longtime member of Choice Hotels. I stay 50 nights a year in this chain. This is the worst hotel. NEVER STAY HERE. NEVER USE CHOICE HOTELS AGAIN. I inadvertently made a reservation here through the choice hotel app and within the hour, I immediately tried to call to cancel because I selected the wrong date. They transferred...

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Helpful?
1Thank Brian R B
Knoxville, Tennessee
Reviewed 13 March 2017 via mobile

My wife and I travel for business and spend 90+ nights a year in motels mostly Choice. This motel is trying to renovate but (see the pictures) it's not getting done right. The cleaning staff doesn't do it's job (see pictures) When I reported these and showed the manager (owner?) the pictures he made no attempt to apologize he just...

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Helpful?
Thank KevinandKali
Hendersonville, North Carolina, United States
Reviewed 20 February 2017 via mobile

First off the staff was unbelievably friendly. They greeted us each time we entered and exited the hotel. One of the clerks spent time with us giving tips on where we should visit, eat, and directions on how to bypass heavy traffic. We were allowed to check in early, as we had been driving for a very long time and...

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Helpful?
Thank Stacy B

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 30 Cavalier Blvd, I-75 exit 182, Florence, KY 41042-1645 (Formerly Baymont Inn & Suites Florence/Cincinnati South)
Region: United States > Kentucky > Florence
Price Range: ₹ 4,081 - ₹ 6,478 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Clarion Hotel Florence
Florence Clarion
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
2 questions
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Questions? Get answers from Quality Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are upstairs”
W430VEstephanieb, 10 Apr 2017 | Read review
“A room on the east or south side would be quieter. Rooms on the west side face I-75.”
bobjames12897, 30 Mar 2017 | Read review
“The only good room is in another hotel.”
562brianrb, 15 Mar 2017 | Read review
“2nd or 3rd floor away from elevator or stairs”
ALA_Traveler52, 7 Feb 2017 | Read review
“Don't Do It!!!”
53beg, 31 Jul 2016 | Read review
5 of 5