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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
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Updated 12/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 12/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#7 of 32 hotels in Florence
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Find comfort and convenience at our Florence, KY hotel located less than five miles from CVG Airport and offers an airport shuttle service available 24 hours a day. While in the area take advantage of our convenience to the Ark Encounter and Creation Museum, Great American Ballpark, and Paul Brown Stadium. Guests love our modern décor, a casual ambiance, spacious guestrooms, and thoughtful amenities including an indoor pool, 24hr fitness center, on-site restaurant and free Wi-Fi.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Centre with Internet Access
Parking
Wifi
Indoor pool
Heated pool
Bar / lounge
Breakfast available
Breakfast buffet
Snack bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Refrigerator
Flatscreen TV
Complimentary toiletries
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English
Location
Full view
50Car recommended
Grade: 50 out of 100
25Restaurantswithin 1 km
3Attractionswithin 1 km
920Reviews7Q+A72Room tips
Reviews
Traveller rating
- 508
- 240
- 92
- 44
- 35
Time of year
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Language
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Although generally the experience was reasonable (cleanness, breakfast, temperature, check in/out, etc) the sofa bed box spring & mattress were terrible. I asked for a room change expecting a better sofa bed sleeping option, and it was the same in the 2nd room. My son woke up the next morning with a swelling hip!
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
No problems with reservations, check-in, or the room. For current situation with Covid19 I felt safe about my stay. The hotel has taken many steps to keep the customer safe while trying to function as things used to be. I had no issues or complaints during my stay and would have no worries about staying again.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Scott Muck, General Manager at Hyatt Place Cincinnati Airport/Florence
Responded 1 Mar 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Scott Muck General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great place to stay, close to food and shopping. The hotel was very clean. Staff were very helpful and friendly. Breakfast had a combination of hot and cold items. I would stay there again. No microwave in the rooms but it did have a refrigerator.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from A K, General Manager at Hyatt Place Cincinnati Airport/Florence
Responded yesterday
Thank you for the excellent rating, Barbara! We're so glad that you've enjoyed your stay at Hyatt Place Cincinnati Airport Florence so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. We'll be sure to pass your compliments along to our team. Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again soon. Have a beautiful day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good location. Newish hotel. Rooms are well laid out. Pool was a little dirty and there was mold in the bedding. Breakfast was serviceable. The staff were pleasant and checking in/out was very easy. Lots of competition in the area so they should do something about the cleanliness.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from A K, General Manager at Hyatt Place Cincinnati Airport/Florence
Responded yesterday
Thank you for the great review! We're happy you had a pleasant experience with us! It's lovely you enjoyed our location, room layout, and interacting with our team so much. That's what we like to see! However, we regret that our cleanliness didn't meet your expectations. We endeavor to offer a top-notch experience for our guests so we'll be sure to discuss your concerns moving forward. We look forward to hosting you again soon for an even better experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rav is an outstanding front desk employee of Hyatt. I have stayed in this property 14 times so far. Every time, she was there and too care of me and also all my friends that have come here. Best Hyatt customer service from her
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from A K, General Manager at Hyatt Place Cincinnati Airport/Florence
Responded yesterday
Thank you for the lovely review! It's excellent your time at Hyatt Place Cincinnati Airport Florence was so fantastic! We're thrilled our team took such wonderful care of you. Rav is a treasured member of our team so it's not surprising you felt so welcome and comfortable. That's what we like to see! We can't wait until your next visit so we can share another amazing experience with you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pool was a little dated for how nice the hotel was but the kids didn't care. Room was clean. 2 beds were great. Couch was more comfortable than the sleeper part. That part was pretty sad. Breakfast was great for all needs. My age range for the visit was 7 to 80. We had 5 in our party. I would rate the coffee a solid 7 out of 10. Would stay with the Hyatt again.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from A K, General Manager at Hyatt Place Cincinnati Airport/Florence
Responded 1 week ago
Thank you for the excellent review! It's lovely you had such a pleasant experience at Hyatt Place Cincinnati Airport Florence! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding! We look forward to hosting you again soon for another amazing experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location and well managed. Airline staff stay here and they do not stay at second rate hotels. Easy location to get to. Several eating places nearby. Short drive to the Reds baseball stadium. We will always stay here. The Ark is just a short drive away.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from A K, General Manager at Hyatt Place Cincinnati Airport/Florence
Responded 2 weeks ago
Thanks for sharing this perfect rating, Jeffrey! We're thrilled to hear you enjoyed your stay at Hyatt Place Cincinnati Airport Florence! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were in town for the Cincinnati Music Fest which was about 15 minutes away at the Paul Brown Stadium. Staff was very friendly and helpful. Our room was clean and the building was quiet; always a plus! Also, the pool, bar and hot breakfast were available.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from A K, General Manager at Hyatt Place Cincinnati Airport/Florence
Responded 2 weeks ago
Thanks for the excellent review! We're delighted your time at Hyatt Place Cincinnati Airport Florence was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our team and cleanliness as well as our location and amenities. That's what we like to see! We look forward to hosting you again soon for another fantastic experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Concessions and drinks located by front desk at all hours. Free hot breakfast, fresh fruits, and grab and go breakfast items as well. Overall, Rav and Brenda at front desk are very helpful. Location is great for dinner.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from A K, General Manager at Hyatt Place Cincinnati Airport/Florence
Responded 3 weeks ago
Thank you for sharing this glowing review, Ashley! We are delighted to hear about your experience at Hyatt Place Cincinnati Airport Florence! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging. We'd love to share another positive, fun experience with you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room was great. However this is the last time I will be using them to park and fly. We arrived almost 2 hours and still not a shuttle. We have attempted 4 phone calls to make sure we have correct area. She took our phone number and nobody ever called. I am sitting here with 3 children at 1 am still waiting the worst part We still have 2 hour drive home.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stuart Ward, General Manager at Hyatt Place Cincinnati Airport/Florence
Responded 4 weeks ago
Dear G7093IXtraceyc: I do apologize for your experience that you had here at the Hyatt Place. We strive to ensure each guest has 100% Satisfaction. I hope that you will give us another try at a later date.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$150 - $185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt place cincinnati airport/florence hotel florence, hyatt place florence, hyatt place hotel florence, hyatt florence, florence hyatt
LOCATION
United StatesKentuckyFlorence
NUMBER OF ROOMS
128
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Claim Your Listing Frequently Asked Questions about Hyatt Place Cincinnati Airport/Florence
Which popular attractions are close to Hyatt Place Cincinnati Airport/Florence?
Nearby attractions include Full Throttle Indoor Karting (0.8 km), Defy Florence Ky (0.6 km), and 7 Hills Church (1.0 km).
What are some of the property amenities at Hyatt Place Cincinnati Airport/Florence?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hyatt Place Cincinnati Airport/Florence?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Place Cincinnati Airport/Florence?
Guests can enjoy free breakfast, a lounge, and a snack bar during their stay.
Is parking available at Hyatt Place Cincinnati Airport/Florence?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hyatt Place Cincinnati Airport/Florence?
Conveniently located restaurants include Rafferty's, Cracker Barrel, and LongHorn Steakhouse.
Are there opportunities to exercise at Hyatt Place Cincinnati Airport/Florence?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Hyatt Place Cincinnati Airport/Florence have an airport shuttle?
Yes, Hyatt Place Cincinnati Airport/Florence offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hyatt Place Cincinnati Airport/Florence have airport transportation?
Yes, Hyatt Place Cincinnati Airport/Florence offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Place Cincinnati Airport/Florence?
Yes, dry cleaning and laundry service are offered to guests.