This was our first stay at a Tru by Hilton and we would recommend this location. The hotel was very clean and well kept. It looked like a new hotel although I'm not sure of it's age. The rooms were pretty, welll equipped, and most importantly, clean! Huge TV!! Loved their Lemon & Joy hand soap & body lotion,too. I do wish they had some facial soap in the room. They may have had some if I called and asked, but it wasn't that important for 1 night. I also would have liked a firmer pillow option, both pillows were thin fluffy feather-like pillows. The breakfast was great, so many options - yogurt, oatmeal, pancakes, scrambled eggs, sausage, bagels, muffins, fruit- something for everyone. Food was fresh & much appreciated. They had a pool table, TVs, & games in the nice lobby, and a patio with firepit & cornhole at the very close neighboring hotel. All staff encountered were very friendly & helpful. Location was also a plus, very close to anything you may need. I would stay here again and would definitely recommend staying here!…
We were surprised and happy with this hotel. We’ve usually stayed in a different Hilton property but we will stay here on our next trip to the area. Front desk hostess was the right amount of friendly and we felt welcomed. We were glad to see the breakfast option included warm dishes. Our room was very clean and there were plenty of plug-ins!
Wonderful place. Clean room with everything you need. Quiet location. Professional and courteous staff. Pool table in lobby for evening fun. Easy access to shopping and freeways. Loved the swimming pool - had it all to myself everytime I swam.
We had a group of 14 come to visit the Creation Museum and the Ark Encounter. We arrived late in the evening and they were waiting for us (they were completely booked the night we were there). I picked this restaurant because of the reviews saying it was 1) clean 2) good showers 3) breakfast and 4 )convenient - and I'm happy to say that was all true! The room is perfect for a short trip where you're okay with leaving everything in your suitcase. It was nice to have a couple hangers to hang up a shirt so it wasn't too wrinkled the next day. The breakfast buffett was clean and it was so nice to have several hot options. The showers were excellent and the beds were comfortable. I've already recommended this hotel to another group travelling to the Ark and would definitely stay here again. The staff was great too - highly recommended!…
People are very friendly and helpful. The hotel is newer and clean. They have nice breakfasts, 24/7 hot coffee and hot water available, microwaves in the room, coffee maker in our suite, fridge in the suite too. I would have liked extra kleenex and toilet paper available in the room already, and complimentary water bottles. The shuttle to the airport can be pre-arranged on the half hour and they are prompt. The fitness room was nice and clean. We enjoyed our time here.
Stayed at this location as a last minute change we had to make because of traffic. We found this property reasonably priced and with very accommodating staff. The room we had was very quiet. It isn't a fancy hotel, but very functional. You also have a breakfast included.
This hotel did not give me the feeling of being as crispy clean as another TRU we stayed at. The housekeeping was adequate. The staff was often helpful. The worst part was our disturbed sleep due to the fact that we were over the fire pit and there were teenagers out there until three AM, when I called to complain. Since the hotel has quieter hours as they are called from 10 until 9, there should also be hours for being out at the fire pit. And TRU should request some type of guarantee from adults accompanying that teens will comply with the city curfew of not being out past curfew time. It was really annoying and spoiled out night. The fire pit should really close at 11 PM.
We were very pleased with how clean the room was and loved the outdoor seating area with fire pit. Very welcoming atmosphere. The practicality of the room space made up for the lack of microwave, coffee pot and dresser in the room. The rates were reasonable and we received a government discount without hassle. For the price, it is a great place to stay. The indoor, salt water, pool was a bonus! The lobby has a pool table and multiple places to relax, kid friendly games, as well as snacks and drinks. All available around the clock! Staff were friendly/personable! The decor is not my style, but that is easy to overlook. We would stay here, again!
We were very pleased with our stay. The hotel was clean and kept clean continuously despite the snow and slush everywhere! The breakfast was good even though there wasn't much for gluten free diet needs. The water bottle filler was a pleasant surprise, too! The room was clean and spacious and the hotel toiletries were actually really nice! We loved the “ come hang out” feel of the Lobby with the couches, games, tv, pool table, and the little privacy nooks! The staff was very friendly and helpful and overall it was one of the nicest places we’ve ever stayed!
Excellent hotel the staff was very friendly. I take a firestick on the road and the only issue I had was no access to use it in my room. Overall great staff, clean rooms, and great experience. Would recommend.