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Comfort Suites Florence - Cincinnati South

5905 Merchants St, Florence, KY 41042-1198
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Free cancellation until 16/07/22
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Free cancellation until 16/07/22
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Free cancellation until 13/07/22
Comfort Suites$167
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (39)
Room & Suite (40)
Dining (8)
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A note from Comfort Suites Florence - Cincinnati South
Updated 02/06/20


#3 of 32 hotels in Florence
Located in the heart of Florence, Kentucky; only 4 miles from Cincinnati/Northern Kentucky International Airport and just a few minutes from shopping, 50+ restaurants, and local attractions. The hotel provides direct highway access to downtown Cincinnati via I-75. Each of the 84 suites is outfitted with a comfortable living room area, plenty of space, a refrigerator, microwave and coffee-making area. Our open lobby and lounge are perfect to work after hours and mingle with other guests. Take a moment to experience our garden patio to relax with family & friends. An indoor pool, fitness facility, and 24-hour coffee service are also provided for our guests’ enjoyment. Our onsite meeting and event room can comfortably accommodate up to 40 people.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Business Centre with Internet Access
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Children's television networks
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Additional bathroom
Seating area
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Wake-up service / alarm clock
iPod docking station
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
Languages Spoken


Full view
43Car recommended
Grade: 43 out of 100
30Restaurantswithin 1 km
1Attractionwithin 1 km
259Reviews10Q+A34Room tips
Traveller rating
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Most Recent
RosefromSC wrote a review Apr 2022
South Carolina199 contributions49 helpful votes
We stayed here while visiting Creation Museum and the Ark. There are a lot Of shopping and places to eat near by. Far enough away for interstate to not hear it. Room was very clean, eating area was huge compared to some hotels. Food was good. We would stay here if we visit this area again.
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Date of stay: April 2022Trip type: Travelled as a couple
MrsQ wrote a review Apr 2022
31 contributions6 helpful votes
This hotel is very nice and quiet. We liked the hot breakfast in the morning and the large dining tables which we used to play some games in the evening. Though it's very close to the airport the noise from planes was not obtrusive. The only thing we would have liked was a safe in the room and exhaust fan in the bathroom. Also, grips on the floor of the shower. Speaking of the shower...it was awesome! Big and a lot of hot water. Other reviewers seemed to feel the hotel was not clean but we don't agree with that. And, housekeeping is only as requested. But we don't change the sheets everyday at home and there were plenty of towels so for us it was not a big deal. We would happily stay there again if in that town.
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Date of stay: April 2022
JenG1234 wrote a review Mar 2022
Waterford, Michigan396 contributions75 helpful votes
I was in a desperate situation. After breaking down on the side of the road after any service shops were open, I was able to be towed to Florence, KY, but then I needed a place to stay for the night. I called 7 other hotels before finally hitting a winner with the Comfort Suites. Google showed them to be a 2 star hotel, but when you're desperate for a room you can't be overly picky. I quickly reserved the room so I knew I'd have somewhere to sleep once I was towed into town. When I walked into the lobby it was very clean, with a huge breakfast area that had ample amounts of seating so if you just wanted to hang out and work on your laptop outside of your room you had a comfy place to do so. The check in process was smooth as could be and I was on my way to my room within minutes. When I walked in my jaw dropped. I even called back down to ensure I wasn't in a suite but nope, I was in a regular room. There was an L-shaped sofa in the room, a slightly separated king size bed from the seating area and a huge desk for working on with a comfy chair. Since I was going to miss work the next day (being stranded and all) I knew I had to get some work done before the morning. I was comfortable sitting there and before I realized it 3 hours had passed. Then I went into the bathroom and was stunned. The shower was the cleanest and most modern I've ever seen. I hate hotels that have a shower curtain as you know those aren't cleaned each visit and when they brush up against your leg I get grossed out. This shower had a glass partition, that was open in the back to walk in, and had a cut out at the front to operate the controls. I thought there was no way that water wasn't going to end up all over the bathroom, but sure enough the floor stayed dry as could be. There was great water pressure and no drainage issues. When I finally got into bed I thought that this is where I was finally going to have an issue. There were 6 square blocks of pillows on the bed. They were thick enough that stacking them wouldn't have been comfortable, but I know I'm not a person who can only sleep on one pillow. Well I tried it with one of the square pillows and it was so comfortable that I fell asleep almost immediately (I normally have mega problems falling asleep so that is truly an amazing feat). I slept the whole night through and had to use my alarm to wake up as I was very relaxed and comfortable in the bed. There was ample plugs by the bedside, and also on the desk for charging any type of device you could want. There was also a directional spot light on the bedside lamp to use while reading in bed so as to not disturb a partner next to you with too much light. Check out process was super simple as well. I didn't stay for the continental breakfast as I wanted to be at the repair shop first thing when they opened. If I'm ever in the area again, be it emergency situation or for pleasure, I will definitely stay at this hotel again.
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Date of stay: March 2022
Sleep Quality
1 Helpful vote
Regina P wrote a review Feb 2022
1 contribution
Used to be one of my favorite places to stay. This time no so much! Rooms used one really clean. This time went to the store and purchased cleaning supplies to clean the room myself. Just overall feeling of yuck! Filthy tables, cushions on the couches were disgustingly stained, didn’t want to touch anything!!!!!! Giant red stain on the carpet! When a room is I this condition, it shouldn’t be rented out until the issues are rectified. For the price, I at least expect a clean room. Opting to stay somewhere else from now on.
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Date of stay: November 2021Trip type: Travelled solo
Kathy B wrote a review Dec 2021
2 contributions
I asked for my bed to be made and fresh towels as the picture suggested....they pretended (1...wrote in her notebook 2...said he would see it was done). If I had known they only give housekeeping services on the 3rd day I would have chosen another hotel! Checked in on Sunday and checked out Tuesday.
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Date of stay: December 2021Trip type: Travelled as a couple
Buckeyesandi wrote a review Nov 2021
Lake Wales, Florida119 contributions50 helpful votes
Well, it’s time to say it. Comfort Inn and Suites is going to give their competition a real run for their money. Especially, is location. This hotel has immaculate grounds befitting a great curb appeal. Beautiful, bold first impression when first viewing it on the rounded curve. When we first saw it, we could not believe it was a Comfort Inn. It is very clean inside. The public areas are expansive and well attended. The breakfast was not nearly as “classy” as the hotel. No hot food other than toast and waffles. No meat. But, each of the attendants made sure it was well stocked with what they had to offer. Hard boiled eggs were available and the raisin bread was very fresh. All the employees at this Inn were well dressed and clean. Not something one sees everyday. Of course, all travelers notice the hospitality of the front desk first. It is difficult to make a good first impression the second time. These front desk staff members were very good and answered questions about the local attractions and restaurants with the sure knowledge that they knew what they were talking about. The airport makes this location a little noisy and there are some kids that make a little noise but the rooms are just outstanding: clean, large and well kept. You just have to see this place to believe it.
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Date of stay: October 2021
Room Tip: Stay at the end of the Hal,-less kid noise.
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AnnLa wrote a review Oct 2021
4 contributions2 helpful votes
This hotel has all you need for a great stay. Plenty of essentials. No need to call down for them. Big room. Limited breakfast but still a good selection. Easy check in. Employees very pleasant. Clean, safe. Inside pool. Close to Creation Museum and The Ark. Good bed, nice shower. Coffee pot in room. You can hear the planes, we had a sound machine at night which eliminated that. Would definitely stay again.
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Date of stay: October 2021
Hiroko T wrote a review Aug 2021
St. Petersburg, Florida23 contributions51 helpful votes
We stayed at 3rd floor. I hear every single steps kids running and jumping around till 12am. I called front desk twice to fix issue. People on hallway, you will hear everything. Breakfast was small variety of continental breakfast. Everybody wants waffle, so will be line at busy time. Bed and pillow was comfortable. Pool area was very hot, water also very warm side. Overall it’s ok.
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Date of stay: August 2021Trip type: Travelled with family
Patricia Gordon wrote a review Aug 2021
2 contributions
Entire room was unclean-brown yucky something on the soap holders, drawers had food residue in them as well as around the microwave. Black out curtains were broken and laying on the window sill. Carpet in front of air conditioner was soaked. Complained to manager and owner and was told that since I was so unhappy, I should find another place to stay, in which I did. Managment needs severe training in dealing with his hotel.
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Date of stay: August 2021
Room Tip: Do not stay at this hotel. I would have given it zero rating
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Wont B Back wrote a review Jul 2021
2 contributions
We stayed two nights while visiting northern KY. When we first checked in, my wife commented that the carpet had not been vacuumed very well as there were small pieces of hard plastic clothing tags on the floor. The bathroom walls had scuff marks and needed painting. There was trash by the elevator that needed to have been collected but remained there the entire time of our stay. When we returned to the room after the first night, the beds had not been made and the wet towels were still in the room. When I called the front desk, I was told that I had to "request housekeeping" If that is the policy, I should have been told when I checked in. I realize that covid has changed a lot of things but really? Making the beds and providing clean linens is a staple of the hospitality industry. When I called the front desk, I was told that they couldn't send up clean towels; I had to go get them. Add to this the fact that the hotel is in the flight path of the local airport. The commercial jets start taking off over the hotel about 5:30 in the morning. I'd expect something like this from a $90 a night hotel; Not from one that is $150 a night. I won't be back
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Date of stay: July 2021
Room Tip: Choose a different hotel
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$155 - $199 (Based on Average Rates for a Standard Room)
United StatesKentuckyFlorence
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Frequently Asked Questions about Comfort Suites Florence - Cincinnati South
Which popular attractions are close to Comfort Suites Florence - Cincinnati South?
Nearby attractions include Full Throttle Indoor Karting (1.2 km), Haven Tobacco Accessories (0.4 km), and Defy Florence Ky (1.2 km).
What are some of the property amenities at Comfort Suites Florence - Cincinnati South?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Suites Florence - Cincinnati South?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Suites Florence - Cincinnati South?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Suites Florence - Cincinnati South?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Suites Florence - Cincinnati South?
Conveniently located restaurants include City Barbeque, Cheddar's Scratch Kitchen, and Miyoshi Japanese Restaurant.
Are there opportunities to exercise at Comfort Suites Florence - Cincinnati South?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Comfort Suites Florence - Cincinnati South?
Yes, laundry service and self serve laundry are offered to guests.
Does Comfort Suites Florence - Cincinnati South offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Comfort Suites Florence - Cincinnati South?
Many travellers enjoy visiting MainStrasse Village (14.0 km), Dinsmore Homestead (13.8 km), and The Betts House (15.6 km).
Is Comfort Suites Florence - Cincinnati South accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.