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Residence Inn Cincinnati Airport

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Residence Inn Cincinnati Airport
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168 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Cincinnati Airport
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Showing 164: English reviews
Odessa, Florida
Reviewed 12 September 2015

Our stay at the Residence Inn in Erlanger, KY was excellent. The staff was great and helpful during the check in and out process. There were no billing surprises when we checked out. As expected the room was spotlessly clean. Room service was prompt and most days it was cleaned by the time we returned from breakfast or by 9...

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Helpful?
1Thank Al B
Michael Z, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for choosing to stay with us during your stay. We hope to see you again in the future.

Manassas, Virginia
Reviewed 13 August 2015 via mobile

My company uses this hotel for our yearly training. I found the place to be clean, employees cordial, service top notch. The pantry is good for last minute midnight cravings. The breakfast is plentiful. Rooms are spacious and clean. Highly recommend it.

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Helpful?
Thank TuncaySanli
Michael Z, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for taking your time to share your experience with the Residence Inn Cincinnati Airport. We appreciate your positive feedback about. Our employees strive to provide top notch service and create a “home away from home” environment. Everyone looks to go above and beyond for each guest to ensure they have a great stay with us. Thank you again...

Columbus
Reviewed 4 August 2015

My sisters and I try to attend the music festival every year and this year we stayed at Residence Inn. This was my first time staying at a Residence Inn and it was a pleasant experience. We shared a one bedroom suite which had a sofa bed and a full kitchen. The breakfast was excellent and the property was clean....

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Helpful?
Thank Diana K
Michael Z, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for taking your time to share your experience with the Residence Inn Cincinnati Airport. We appreciate your nice remarks about our property. We are glad that we were able to make your stay more enjoyable during the Music Festival weekend. The ladies working the breakfast do their best each morning and especially showed over that weekend with the...

Saint Louis, Missouri
Reviewed 21 July 2015

This is a Residence Inn and a very good one but not much else. Clean and convenient to the Cincinnati Airport but not to Cincinnati. You have to drive to restaurants and other services. But it is exactly as advertised.

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Helpful?
Thank califken
Michael Z, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for taking your time to share your experience with the Residence Inn Cincinnati Airport. We appreciate your nice remarks about our property. Even though there are not many eating options off our exit, our staff is able to provide excelent dining options nearby. Thank you again taking the time to share your review and make sure to remember...

Dunkirk, Indiana
Reviewed 20 July 2015

One of the best hotels we've stayed in. Room was very clean. Bed was a little hard. Breakfast was good, but was very chaotic. The clerk when we checked in was very nice and helpful. We would definitely stay there again.

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Helpful?
Thank Shari W
Michael Z, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for taking your time to share your experience with the Residence Inn Cincinnati Airport. We appreciate your nice remarks about our property and rooms. We are currently looking into buying new mattresses for our beds. We do pride ourselves on our excellent customer service. The ladies working the breakfast always do their best. Thank you again taking the...

Huntingburg, IN
Reviewed 16 July 2015

With the MLB All-star game in town things were hopping but the friendly people at the Residence Inn made us feel welcome and we had a very restful stay! Breakfast is always a nice touch as well. If you are flying out of Cincinnati airport they offer shuttle service.

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Helpful?
Thank lynk11
Michael Z, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for taking your time to share your experience with the Residence Inn Cincinnati Airport. We appreciate your nice remarks about our property and rooms. We are glad that we were able to make your stay more enjoyable during your stay for the All Star game. The ladies working the breakfast always do their best. Thank you again taking...

Anaheim Hills, CA
Reviewed 15 July 2015 via mobile

Enjoyed our stay on our last day of our trip to Cincinnati. We were fortunate as they upgraded both of our 1 bedrooms to 2 bedroom suites. We took advantage of free shuttle to the airport which is a quick 5 minute ride. Our rooms were clean and comfortable.

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Helpful?
Thank Kobesan2000
Michael Z, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for taking your time to share your experience with the Residence Inn Cincinnati Airport. We appreciate your nice remarks about our property and rooms. We are glad that we were able to make your stay more enjoyable by upgrading your rooms. Thank you again taking the time to share your review and make sure to remember us on...

DongGuan, China
Reviewed 6 July 2015

New, clean, well-equipped hotel (nice pool, fitness center, etc...) near the Cincinnati Airport, but the service is just awful. A few examples: 1. Breakfast is so badly organized it's a madhouse every morning. Always out of something, with people always waiting 4-5 deep on coffee, eggs, or something else. 2. Desk staff refused to replace bad card because our reservation...

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Helpful?
Thank dkkckk
Michael Z, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for taking your time to share your experience with the Residence Inn Cincinnati Airport. As you can see from previous reviews, our customer responses are rather positive. Please accept our sincere apologies for the inconvenience and service you experienced during your stay. We strive to provide excellent customer service to each guest we encounter. Your comments will helped...

Louisville, Kentucky
Reviewed 3 July 2015

We stayed here for a weekend this past June. The hotel has been renovated and it looks nice. The staff was very nice as well. The beds (which is, after all, why you need a hotel to begin with) were the cheapest, most uncomfortable beds. You felt like you were sleeping on wires all night. They had one of those...

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Helpful?
1Thank LeeAnn F
Michael Z, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

Please accept our sincere apologies for the inconvenience you experienced during your stay. Your satisfaction is very important to us and we appreciate your feedback. We are in the process of reviewing our bedding throughout the hotel to give our guests better comfort at night. You’re a valued guest; everything we do is aimed at providing you with an excellent...

Santa Monica, California
Reviewed 19 June 2015 via mobile

Stayed here recently on business. Friendly and efficient staff at check in who were able to fix some last minute problems. Rooms are comfortable and average size. Facilities seemed pretty good - although I didn't have time to use them! Overall decent experience and would come back.

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Helpful?
Thank Dougie G
Michael Z, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for sharing your recent experience with us, we appreciate your kind words about our property and about our staff! We will share your nice comments with everyone as it’s always nice to hear from a satisfied customer. Thank you for taking the time to share your review. The next time you are in the area make sure to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Banquet Room
Official Description (provided by the hotel)
*NEWLY REMODELED!* The Residence Inn by Marriott - Cincinnati Airport is located just 2 miles from the Greater Cincinnati/Northern Kentucky Airport and a quick 10 minute ride from downtown Cincinnati. Our newly remodeled facilities offer all of the amenities of home, and are perfect for business travel, leisure travel, or extended stay. The apartment-style guest rooms all boast a living space, sleeping space, as well as fully equipped kitchen. Complimentary amenities include a daily hot breakfast buffet, evening weekday social hours, Wi-Fi, Sport Court(R), and 24/7 fitness center. Perfect for families, our central location provides easy access to attractions including the Creation Museum, Newport Aquarium, Cincinnati Bengals, and Cincinnati Reds put you right in the action! ... more   less 

Additional Information about Residence Inn Cincinnati Airport

Address: 2811 Circleport Dr, Erlanger, KY 41018-1082
Region: United States > Kentucky > Erlanger
Price Range: ₹ 8,491 - ₹ 13,830 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Cincinnati Airport 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Residence Inn Cincinnati Airport Hotel Erlanger
Residence Inn Erlanger
Erlanger Residence Inn
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Questions & Answers

Questions? Get answers from Residence Inn Cincinnati Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 322 was perfect for a couple”
travelprincess72, 17 Apr 2017 | Read review
“We prefer ground floor, and they always have provided one.”
DustyWilliams, 13 Nov 2016 | Read review
“Rooms overlooking the common areas are nice, but there is another building if you want to be a little further from other guest activities.”
697erlindam, 5 Sep 2016 | Read review
“We were toward the end of the wing on a first floor, and it was nice and quiet.”
theflyinghillbilly, 29 Aug 2016 | Read review
“Be sure to get a room where there will be a lot of natural light because there isn't much in the actual room”
johnbK3005IS, 13 Jul 2016 | Read review
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