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Residence Inn Cincinnati Airport

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Traveller (54)
Room & Suite (41)
Dining (9)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
*NEWLY REMODELED!* The Residence Inn by Marriott - Cincinnati Airport is located just 2 miles from the Greater Cincinnati/Northern Kentucky Airport and a quick 10 minute ride from downtown Cincinnati. Our newly remodeled facilities offer all of the amenities of home, and are perfect for business travel, leisure travel, or extended stay. The apartment-style guest rooms all boast a living space, sleeping space, as well as fully equipped kitchen. Complimentary amenities include a daily hot breakfast buffet, evening weekday social hours, Wi-Fi, Sport Court(R), and 24/7 fitness center. Perfect for families, our central location provides easy access to attractions including the Creation Museum, Newport Aquarium, Cincinnati Bengals, and Cincinnati Reds put you right in the action!
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Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Tennis Court
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS
Hotel links
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221Reviews
107Photos
0Q+A
37Room tips
Traveller rating
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Popular mentions
So I do believe that this property is working hard to make things better. The property is dated and in need of major refresh. The bed in my room was the clear low point of a week's travel. Rooms were noisy - airport noise was louder than expected. Overall feel of the
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Response from RI_Cincinnati_CVG, Manager at Residence Inn Cincinnati Airport
Responded 4 days ago
Thank you Bob for taking the time to give us feedback regarding your recent stay. Feed back is an important part of our process when it comes to improving our efforts to ensure our guests are more than satisfied with their stay. I will certainly take your feedback and share it with the appropriate team members to ensure that this was an isolated issue. Thank you again for staying with us we hope you will allow us another opportunity to restore your faith in our property. Until then travel safely.
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When traveling for work, we have been staying at the Residence Inn for about 2 weeks. The rooms a very clean and the people here are really great! The rooms are like studio apartments. They do a mixer on Monday, Tuesday and every other Wednesday which includes free food and
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Response from RI_Cincinnati_CVG, Front Office Supervisor at Residence Inn Cincinnati Airport
Responded yesterday
Thank you for your honest feedback regarding your recent stays with Residence Inn at Cincinnati Airport. We are pleased to know your stays with us have been of the highest quality. We are regretful to hear about the noise issues, and we would like to assist you with that upon your return. We are also upset to hear the bedding was not the quality you had expected, as our linens are refreshed consistently. However, we will be looking into this situation, as we want all our guests to be completely satisfied with their stays, and we want to provide quality services for all our guests, prior to their arrivals. Thank you again for your feedback, and we look forward to hosting you again, when your travels bring you back to the Erlanger, Ky area. Jill Sparks
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I was here for 5 days on business in the back building. While the room was a decent size and the small kitchenette was a plus, there were a lot of things I had a hard time with. The bed for one was supremely uncomfortable and noisy. Every time I moved, the squeaking was super
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Response from RI_Cincinnati_CVG, Manager at Residence Inn Cincinnati Airport
Responded 3 weeks ago
Danielle, Thank you for taking the time to leave us feedback from your recent stay. At Residence we strive to deliver Quality Products and Services to all of our guests. It appears we have fallen short of yours and our own expectations. The experience you had while here is not our standard nor how we want anyone to feel. Although we didn't get the opportunity to make it right during your previous stay we could only ask that you return and give us another chance to restore your faith in our property. We value your feedback and will be sharing it within our hotel and our organization to ensure that you or someone else does no have this same experience. Thank you again.
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If you are travelling thru this hotel is easy to get in and out of off the highway. It has been refurbished somewhat (new carpets and time, but doors are just painted and in some cases only 1 half of the door knob was replaced.
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I will never stay at a Residence Inn again. This has been the worst bed/nights sleep. I have traveled extensively and never had such a terrible nights sleep. Will be sleeping on the couch tonight and hoping it is a better nights sleep.
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Response from RI_Cincinnati_CVG, Front Office Manager at Residence Inn Cincinnati Airport
Responded 30 Nov 2018
I would like to sincerely apologize for the experience you've had while at our property. This is not our standard nor how we want our guests to feel. At Residence we strive to exceed your expectations and it appears we have fallen short of not only yours but our own. Please accept our apology and let us know what we can do to make it right. I know that what ever the case may be that we cannot take back your negative experience but we would like to restore your faith in our property. Please feel free to reach out to us directly at your leisure. We thank you again for your time and feedback. We look forward to hearing from you soon.
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Photo provided by managementResidence Inn Cincinnati Airport
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"I would suggest a third floor room. No noise from above."
"Get a room on the third floor of either building: they are the quietest."
"Third floor is best here."
"All about the same. I would ask if they have any renewed ones."
"Not sure as there are people outside the hotel at all hours of the night."
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PRICE RANGE
US$ 112 - US$ 214 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn cincinnati airport hotel erlangerresidence inn erlangererlanger residence inn
LOCATION
United StatesKentuckyErlanger
NUMBER OF ROOMS
150
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